PREVENTING AN EXTERNAL BUSINESS FIRE

9/9/2022 (Permalink)

External fire damage prevention remains a top priority for many businesses. While it is important to focus on preventing fires from igniting within the facility, external preventative measures should be considered as well. Since nearly every state has laws prohibiting smoking in public places, smoking occurs outside, often around the business by shrubbery and mulch. These fires can slow-burn for hours due to smoldering tunnels under the surface that later break out into open flame. Be mindful of the following tips to prevent fires from starting outside your business.

• Keep the mulch at least 18 inches away from combustible building materials, such as wood and decks.
• Provide proper receptacles for smoking materials at all entrances and in designated smoking at least 18 inches from the building and empty receptacles regularly.
• Keep mulch beds moist when possible.

If you need to create a controlled fire outside, remember the following:

• Don’t start open fires when the ground and surrounding vegetation are dry.
• Don’t burn when winds are stronger than a gentle breeze.
• Always have a strong water source ready in case a fire begins to get out of control.
• Stay with the fire at all times.
• When finished, rake through the ashes to ensure that all coals are cooled.

With these helpful tips, SERVPRO hopes your business remains free of fire damage. If you find yourself in an emergency, we're available to help reverse fire damage thoroughly and professionally.

Natural Disaster: Is Your Small Business Protected?

9/9/2022 (Permalink)

Natural Disasters damages normally create water damage, Storm damage, unprecedented mold,  and/or accidental fires. We don't want any loss to occur to your business, but it is a topic that needs to be talked about. Unexpected property damage happens more often than we like. 

During natural disasters, profits can be reduced as a result of lost sales and additional losses. Insurance does not cover all costs, and it is unable to replace customers who defect to a competition.

Here at SERVPRO, want to make sure that our community is prepared to face any obstacles. 

Common Natural Disaster Damages 

Wangari Maathai stated, “Mother Nature is very generous but very unforgiving“. Natural disasters have caused severe damages. Here are common natural damages that have impacted small businesses in your area

Flood + Storm Damage

Damage caused by strong winds and heavy rain can remove roof tiles, break windows, and more. Depending on how severe the storm is, flood remediation might be needed, aka water remediation/mitigation services. 

Water damage mitigation services commonly consist of drying, cleaning, and sanitizing contaminated areas and items. Following that, materials that have been damaged are repaired. This preserves the structural integrity of water-damaged floors, walls, and ceilings. Restoration work starts after the remediation process is completed and continues until your property is completely restored to its pre-flood condition.

Trust The Leader In The Restoration Industry

Don’t remain unaware of what can happen to your commercial building. And for emergency Fire and Water Remediation Services, don’t wait! call SERVPRO

Electrical Fires May Help You Avoid One In Your Home

9/9/2022 (Permalink)

Electrical Fires

Fires involving electrical failures or malfunctions accounted for the highest share of civilian deaths (18%) and direct property damage (20%). This is according to a National Fire Protection Association report that was done in 2019.

Home electrical fires can start in wiring, electrical distribution systems, and lighting equipment, as well as in any equipment powered by electricity such as cooking, heating, office and entertainment equipment, washers and dryers, as well as electrical distribution or lighting equipment.

If you own an older home, it's important that you have your outlets and wiring checked. Aging electrical systems in older homes can be a source of arc faults, either through normal wear and tear or because the systems cannot accommodate the greater demands of modern appliances.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Fire Research Information Might Help To Keep Your Family Safe

More than one-quarter of the reported fires occurred in home environments, according to the National Fire Protection Association. They have also researched specific causes.

Most home fires and fire casualties result from five causes: cooking, heating equipment, electrical distribution and lighting equipment, intentional fire setting, and smoking materials.

Here are some tips to help avoid some of these causes:

Cooking

Stay in the kitchen when you are frying, grilling, or broiling food.

If you leave the kitchen for even a short period of time, turn off the stove.

Wear short, close-fitting or tightly rolled sleeves when cooking.

Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.

Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

Smoke outside and completely stub out butts in an ashtray or a can filled with sand.

Soak cigarette butts and ashes in water before throwing them away.

Never toss hot cigarette butts or ashes in the trash can.

Never smoke in a home where oxygen is used, even if it is turned off.

Oxygen can be explosive and makes fire burn hotter and faster.

Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

Frayed wires can cause fires.

Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.

If an appliance has a three-prong plug, use it only in a three-slot outlet.

Never force it to fit into a two-slot outlet or extension cord.

We are ready to help when you have fire damage

Average Time for Fire Damage Repair

9/9/2022 (Permalink)

If your home has been damaged by fire, you may be wondering how long it would take to repair it. While small damage can be repaired in a few days, serious damage can take weeks or months to fix. However, no fire damage restoration can commence until the fire service has cleared the area. Depending on the jurisdiction, this process can take many days or weeks. Here's all you need to know about repairing fire damage.

First and foremost, the property must be secured. This includes enclosing the area with fencing and cleaning up any debris left behind. To prevent cross-contamination, you should also seal off roofs and tarp them. After the initial cleanup, you should hire an expert to help you.

Fire damage restoration typically entails rebuilding the home's structural parts as well as repairing or replacing destroyed items. Painting and drywall installation are examples of additional services. Some fire damage restoration businesses provide complete reconstruction services, while others merely perform certain repairs. If you have a lot of drywall damage, you might want to hire a business that specialises in removing and storing smoke and soot stains. Jenkins Restoration can help you restore your house or apartment to its original condition, regardless of the type of fire damage restoration you require.

SERVPRO Can help facing Mold damages

8/23/2022 (Permalink)

Mold

Mold removal in a house or apartment

Even without storm damage, a broken appliance, or a leak, mould damage can be an issue in a house.

The humid circumstances that are frequently prevalent in our town, whether or not there is severe weather, can promote the growth of this family of fungi within your home. Mold needs moisture and organic materials to flourish.

If you find mould development in your house, call SERVPRO for a professional assessment and effective remediation strategy to get rid of the musty smells and the damage these organisms can do to the building materials, furnishings, and personal items in your home.

As water is nearly always present and needs to be evacuated from surfaces and the air itself to prevent spores from blossoming into full-blown outbreaks, improperly ventilated bathrooms, laundry rooms, or kitchens can foster mould growth. Mold damage is frequently brought on by interior humidity levels that are over 60%. Many fungal strains can develop without standing water or saturated substrates. Often, the culprits are your air conditioners or dehumidifiers, which combine standing water concentrations and moist air in a double dose to create an ideal habitat for microbial feeding frenzy. Underperforming HVAC systems or merely transferring the contaminated air might have a substantial negative impact on the issue. Mold colonies that are continually recycled throughout your home cause contaminations to grow.

SERVPRO specialists may do a comprehensive inspection of your house or condo and systems to determine the causes when mould damage destroys your quality of life. To address the issue, a strategy that considers all probable causes is required. Based on their expertise, our team of professionals can address and eliminate the factors in your house that promote development. We are able to isolate, reduce, eradicate, and contain the mould development issues in your house using the most recent industry technologies and regulations created by the Environmental Protection Agency (EPA). You can rely on us to be upfront about any work that may require a third party, typically before or after a mould inspection in areas with significant mould growths. If the mould has a firm grip inside the ductwork, our expert specialists can limit spore circulation by safely and effectively cleaning the system.

We will suggest a multi-tiered approach to your mould damage problems, utilising all of the techniques and resources at our disposal to lower the humidity levels and remove water sources to stop mould from proliferating once more.

Why SERVPRO in case of fire damages?

8/23/2022 (Permalink)

Fire Damage

After a fire damages your home, Team SERVPRO works for you.

While asking family or friends for assistance may be less expensive, an untrained eye can result in extra damages that cause serious issues. In an effort to save you a few dollars, they may overlook or disregard issue areas, leading to exorbitant damages later on.

When dealing with fire damage on your Coconut Grove property, fully qualified specialists with access to industrial-grade equipment give you the greatest results. A reputable restoration business uses their years of knowledge to your advantage, replacing damaged materials, sanitising areas that may be repaired, and quickly and effectively restoring your property to good shape.

With the help of their skilled teams, SERVPRO professionals can rid your property of the smoke and ash that lingers long after the flames have died down but still damages your contents and structural elements. Professionals in restoration have the skills and resources to spot problem areas, control losses, and stop further damage.

The SERVPRO staff makes every effort to safeguard your property, restore power, and eliminate potential risks. Only the services you require that are appropriate for your circumstances are available thanks to the flexibility and adaptability of our offerings. We never charge you for services that are not necessary and make every effort to restore your property to its excellent pre-damage condition.

Using board-up procedures, SERVPRO seals openings like broken windows or open doors that could allow burglars to take advantage of your current situation. This protects exposed sections of your property from the elements. Additionally, we safeguard your house from corrosion by removing smoke stains from painted or plastic surfaces, furniture, fibreglass, and worktops.

Along with protecting window frames, faucets, door hardware, and lighting fixtures, we can also assist with protecting metal trim. A pre-cleaning chemical is applied to any surface at risk of future corrosion. This stops deterioration in its tracks and enables your restoration method to do its magic.

Regular Maintenance could save you money on the long run

8/23/2022 (Permalink)

Regular Maintainance to Save You Money

Over time, the expense of maintaining your residences might build up to a sizable sum. Any structural system or appliance can benefit from lower maintenance costs if problems are resolved quickly and potential difficulties are foreseen. As long as homeowners schedule routine maintenance, the majority of home systems, such the HVAC or plumbing, may be maintained for years without experiencing a serious problem. Here are the top three strategies for minimising maintenance costs and extending the life of each system in your house.

1) Attend to minor repairs.

When it comes to maintenance, it's a good idea to begin small. When problems that initially appear to be minor are addressed, it can assist to avoid more serious problems later on. In terms of components, labour, and incidentals, regular or preventative maintenance is typically less expensive than emergency repairs.

2) Carry out routine maintenance

Homeowners should plan routine inspections of the building's structural systems, appliances, and other components. Inspections could reveal problems that need maintenance. The cost of maintenance is typically lower when components are cleaned and the parts required to avoid future issues are purchased than when damaged parts are repaired and potential damage is repaired.

3) Complete The Task Correctly-

Installing, maintaining, and repairing household systems and appliances like the HVAC and plumbing should always be done by skilled professionals. Although it might cost a little more every task to maintain excellent management standards, there is a substantially lower chance of developing serious issues that turn out to be highly expensive. Professionals who are bonded and insured frequently offer warranties for their work.

The longer an issue persists, the more likely it is that it will worsen and cost more to maintain. Regular inspections, upkeep, preventative measures, and prompt repairs for a Manhattan home's structural systems and appliances can assist homeowners in avoiding expensive emergency remedies for significant issues that could result in significant damage.

Get ready to a Storm kit

8/23/2022 (Permalink)

Cold weather, snow, and ice storms may wreak havoc on your house or company. When tragedies like these hit, you must act quickly to prevent more damage to your property. SERVPRO is always willing to assist, and we'd like to offer some advice on how to put together a basic emergency kit in case the unexpected occurs.

One thing that 2021 has taught us is to always be prepared in a year full of surprises. Here are a few essentials to include in your Emergency Storm Kit.

The following items should be included in a basic emergency supplies kit:

-Water (one gallon per person per day for at least three days, for drinking and sanitation)
- Food  (at least a three-day supply of non-perishable food)
-A battery-operated or hand-crank radio, as well as a NOAA weather radio - Weather Tone alarm on the radio
-Flashlight
-Kit for first aid
-Extra batteries are available.
-A whistle (to signal for help)
-Mask to protect against dust (to help filter contaminated air)
-Duct tape and plastic sheeting (to shelter in place)
-Garbage bags, moist towelettes, and plastic ties (for personal sanitation)
-pliers or a wrench (to turn off utilities)
-Can opener (manual) (for food)
-Maps of the area
-Chargers and a backup battery are included with the phone.

Getting your business ready for a heavy storm!

8/23/2022 (Permalink)

How to Prepare Your Company for a Major Storm
At any time, a big rainfall can strike. When the building is packed of people, lightning and thunder may strike outside. Thunderstorms are very hazardous. Winds of 58 miles per hour or 1-inch hail are common in this type of storm. It can result in a range of problems, including:

Outages of electricity
Flooding in a flash
The lightning strikes.

As a result, it is critical to prepare your property prior to the arrival of severe weather. This will ensure the safety of your personnel and reduce the demand for storm cleanup services. Here are a few pointers to help you prepare for the heavy rain, lightning, and high winds that are expected.

Keep yourself up to date

An emergency alert system should be in place in your community. Make sure you have permission to use this system. You should also be aware of the meanings of the various notifications. When severe weather is expected in a certain area, a severe thunderstorm watch is issued. Meanwhile, a severe thunderstorm warning means that radar or storm spotters have detected dangerous conditions in the area.

Protect Your Assets

Any important equipment you put outside your building can be blown away by the wind that often comes with a big downpour. Before the terrible weather approaches, make sure you bring these items inside.
Shrubs and tree limbs can also be blown to the ground or into windows by the wind. Trim the plants regularly and remove any damaged portions to keep them vigorous and healthy.

Take precautions.

Your employees may be locked inside during the worst stages of the storm if severe weather strikes during office hours. As a result, you should keep an emergency kit on the premises. The kit should include materials that personnel can utilise if they are trapped inside the facility for several hours or days. A first-aid kit should also be readily available on site.

A heavy downpour can inflict significant wind and flood damage to your home. You can keep your staff safe and reduce the damage to your property by being proactive.

Water Damages and what to do?

8/23/2022 (Permalink)

What actually occurred?

The plastic water line behind the refrigerator frequently cracks, starting a sluggish trickle that accumulates water behind the refrigerator unseen. Excessive condensation buildup is another typical cause that has the same result. Numerous issues can arise in your house as a result of water damage from your refrigerator, especially given how long the issue may go unnoticed before it is discovered and how much damage has already been done to your floors and the surrounding surroundings. Mold can grow and your floors can deteriorate in the ideal conditions of moisture, heat, and darkness. These mould spores can be problematic in places like apartments or enclosed spaces, and a condition like this should not be disregarded. Since SERVPRO specialises in mould remediation, we will gladly get rid of the problem and stop any future aggravation for you.

Next, what?

Any visible water must first be cleaned up to prevent further damage and the possibility of mould growth. After doing this, check your refrigerator to see if there are any obvious leaks or places where excessive condensation may be accumulating. If feasible, it's critical to replace any damaged connections in order to immediately halt the leak. Examine the damage to the area under and around the refrigerator if you are able to. The majority of the time, damage to the floors will be obvious, but the underlying issues may be hidden beneath.

what happens to water?

8/23/2022 (Permalink)

What Happens to the Water Now?

When a leak develops, it can be frustrating to try to determine where the water goes. It's important to know the right procedures to take when a leak is discovered coming from an appliance or an open entryway (window, door, hole).

It's considerably more challenging to manage in the case of multi-unit buildings, such as co-ops or apartment complexes. To choose an appropriate water restoration solution, it is vital to determine the path of the water. Since each apartment is normally plumbed separately yet shares walls, ceilings, and floors with other living spaces, multi-unit housing is a natural place for such detective work. When it is quite likely that the water from the leak eventually spreads throughout the building where you cannot even see it and other tenants have not yet noticed, it is insufficient for a landlord to just respond to the complaint of one tenant.

Is It Simple to Track Water's Movement from Space to Space?

Water is frequently said to follow the route of least resistance. This fact does not always stand up to inspection because there are many additional considerations. For instance, if condensation forms on a cold water supply pipe running parallel to the floor in a warm, damp basement, some water will drop in a line down the pipe's length and fall to the ground. There would be numerous damp places traced on the floor throughout the length of the pipe, as opposed to simply one wet spot. The condensation will, however, have a tendency to run down the pipe and collect in a circle at the bottom if the cold pipe is parallel to the floor. Additional cases may yield even more contrasting solutions.

Now Tell Me How Trained Technicians Follow the Water

Since water doesn't go along the same paths that people might assume from mythology, SERVPRO needs to come up with more dependable methods of figuring out where water travels and hides. During the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training, our specialists learn the fundamental techniques for detecting moisture. We employ moisture detectors with and without prongs to find the presence of moisture, which aids us in tracing the path of an intrusion by water. We also use specialised moisture metres to measure the amounts of water absorbed by porous materials for further data. After we remove any standing water, the moisture levels serve as baselines for our Applied Structural Drying (ASD) professionals as they decide what drying goals to set.

Why Is It Important? Shouldn't the Water Inside the Building Just Dry Up?

One of the worrying possibilities to think about is the potential for mould development if all water is not removed from every area of an apartment complex. Only a minimal amount of moisture is required for mould spores to "germinate" and start growing. Molds only require oxygen, water, and an organic surface on which to grow. Mold colonies can grow without light in any building cavity, above ceilings, and between walls. Landlords are required to locate the leak and make plans to remove all water as soon as one occurs due to the risk of mould damage when wood framing, drywall, ceiling tiles, and other building materials are even slightly wet.

How Do Experts Remove Water From Tight Spaces?

Even in a large apartment complex, portable extractors can be moved quite a distance inside the flats. Compared to the larger, more powerful truck-mounted models, the mobile units are significantly more adaptable in their usage and can fit in confined locations much more readily. Up to 12 litres of water can be extracted using the equipment before it needs to be drained and a new attempt made to remove as much water as is possible. The apparatus can be carried like a backpack. We must take into consideration various controlled removal procedures, such as drilling access holes into the walls, if the extractor cannot reach moisture even with extenders.

Dealing with Water Floods

8/23/2022 (Permalink)

Water flood

How to Stay Safe During a Flood

Water can enter your home during a storm and cause flooding, which can seriously harm your property. However, ensuring the protection of your immediate family, pets, and other loved ones should always come first. When the weather is safe, return to inspect the damage and start the cleanup once the storm has passed. When visiting the floodplain, avoid doing the following things:

Keep Your Hands Off the Water.

Numerous forms of contaminants, such as bacteria, viruses, chemicals, and debris, can be found in floodwater. Wearing rubber boots, gloves, and avoiding getting your hands or face wet will help protect your skin from the damaging effects of the water. If, in spite of your best efforts, contact happens, wash right away with soap and fresh water.

Never step into standing water.

Homes, yards, roadways, and other locations may have standing water after a flood. It is not unusual to see downed powerlines following a storm because strong winds frequently accompany intense storms. You can't always discern what's underneath the surface because floodwater is typically murky. If you enter a flooded home, you can get an electric shock if the water has been electrically charged. The risk of electrocution will be reduced with the use of rubber boots.

Don't let the water stand still.

Bacteria have more time to grow the longer water sits. The structural integrity of objects might start to deteriorate if they are submerged in water over extended periods of time. As quickly as possible, the water should be carefully evacuated. You can limit any water damage to your home by clearing the water more quickly. As soon as the water has been removed from the area, you should start the drying process because mould can start to form in as little as 24 to 48 hours.

By following a few precautions, you can help keep yourself safe from the dangers of floodwater.

Advice on what to do after facing water flood

8/23/2022 (Permalink)

Floods in your building can be terrible; we understand how stressful and frustrating this can be. However, there are certain things you can do in the first 24 hours after a flood if you follow our advice.

• Take photos of the damage before removing any water. This will help your insurer understand the extent of the damage.
• Protect Your Health: Sewage or home chemicals could contaminate the water. Wear rubber gloves if you plan on lingering near the water.
• Contact your insurance provider: Notify your insurance company as soon as possible after the flood. Keep the phone numbers of your insurance company and local agent in your phone for emergencies.
• Remove Water: Once your insurer has given you permission to do so, utilise a sump pump and contact a restoration business.
• Mold can develop in as little as 24 to 48 hours after a flood. Make sure to rapidly remove any moist contents, such as carpets and bedding.

Flooding at your home or company necessitates the assistance of an expert. To get it repaired as soon as possible, contact your local restoration firm.

What to do if you have fire in your house?

5/2/2022 (Permalink)

Fire could result from several different causes including cooking equipment, old electrical equipment, and flammable materials. Should you experience a sizable fire in your home for any reason, there are some important steps to take during the fire. Remain mindful of the following actions:

• Get The fire extinguisher
• Raise an alarm
• Call 911
• Leave Valuables behind
• If your clothes catch on fire. Don’t run just stop and roll over.
• Cover your nose. The smoke is more dangerous than the fire.
• Safety Evacuation spot.
• Contact your local Red Cross. They can help provide food and provisions
• Notify your insurance company about the fire
• Do not re-enter your home until instructed to do so. Talk to firefighters about what can be salvaged instead

Always remember to make sure that everybody is safe. close the door behind you. Research has proven that closing doors prevents fire from spreading, which simply means the fire will be relegated to a spot for a while. Nobody wants a fire in his house but simple don’t panic.

Don’t forget to call SERVPRO to restore your house "Like it never even happened."

COMMON CAUSES OF HOUSE FIRES

5/2/2022 (Permalink)

Can you guess the most common causes of house fires? Fire damage may result in ways you least expect. Take precautionary measures now to protect your home from the following fire instigators.

• Cooking equipment: Cooking equipment is the number one cause of house fires. Pots and pans can quickly overheat when left unattended or mishandled. Be sure to turn handles towards the middle of the stove to avoid children from accidentally grabbing it from the burner. When leaving the house, remember to turn off stove-top burners and ovens.
• Smoking in Bedrooms: Avoid smoking in bedrooms at all costs. A cigarette butt can stay lit for hours and cause a flame after coming into contact with clothes or furniture. Open flames such as candles also pose a danger for many residents.
• Old electrical equipment: Older lampshades and light fittings may build up heat, and weak bases could pose a tipping hazard. Electrical equipment such as these should be checked for faulty cords, and the power point must not be overloaded with double adapter plugs.
• Flammable liquids: Liquids such as petrol, kerosene, or methylated spirits should be kept away from heat sources and stored properly according to their label.

Nobody wants to come home to irreparable damage. By knowing these common causes of house fires, you and your neighborhood can live a little bit safer. When accidents happen, SERVPRO of Downtown Long Beach / Signal Hill is here to clean fire damage and restore your home quickly and professionally.

We are licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed

5/2/2022 (Permalink)

At SERVPRO of Downtown Long Beach/Signal Hill, we manage plenty of startling issues and make an arrangement to comprehend every one. One regular threat found in numerous homes incorporates the possibly destructive material, asbestos.

While Congress instituted the Toxic Substances Control Act in 1976 to thoroughly direct poisonous substances including asbestos, it hasn't kept the material from showing up in structures and numerous shopper products. Most as of late, on June 1, 2018, The U.S. Ecological Protection Agency (EPA) made it simpler for organizations to utilize asbestos in new items.

Following the new presidential organization "structure" for assessing dangers, the EPA would just confine items that represent an immediate hazard to laborers rather than a general hazard to air, ground, or water pollution. While asbestos imports are followed and audited for new purposes, many stress the EPA will be excessively indulgent as they have been for pesticides, air contamination from vehicles, and coal-terminated force plants. Asbestos imports to the U.S., which have declined in general and over the most recent couple of years, rose 45 percent somewhere in the range of 2015 and 2016.

Asbestos couldn't arrive at a total boycott in the U.S. in 1991, and it is as yet liable for the passings of around 40,000 Americans yearly.

So what is asbestos, the perils it postures, and signs to pay special mind to?

Asbestos filaments are a delicate, adaptable, mineral substance that is impervious to warmth, power, and consumption. For a considerable length of time, this material has been utilized in insulating and electrical materials, floor tiles, vehicle parts, and shopper items, for example, hair dryers. Shockingly, these minuscule filaments are scentless, for all intents and purposes imperceptible, and can cause aggravation in lung tissue when breathed in. Side effects may stay lethargic for 20-50 years, making the old increasingly defenseless to mesothelioma, an uncommon malignancy of the lungs. On the off chance that you presume a lot of asbestos in your structure, check for the accompanying:

Surface examples on material and shingles with dimples or shallow cavities.

Inside and outside joints where plastic, aluminum, or wooden sprinters were gotten together with asbestos sheets and glues, similar to window clay, drywall tape, and joint concrete.

Asbestos protection in the storage room or in washroom floor tiles.

Tell SERVPRO of Downtown Long Beach/Signal Hill for master cleaning from us and our related experts. An authorized decrease pro will play out an asbestos review and decide whether it should be secured or evacuated. You can rely on us to keep you and your family solid and risk-free.

What is asbestos, the dangers it poses, and signs to look out for?

5/2/2022 (Permalink)

At SERVPRO, we deal with a lot of unexpected problems and create a plan to solve each one. Asbestos is common danger found in many homes.

What is asbestos, the dangers it poses, and signs to look out for?

Asbestos filaments are a delicate, flexible, mineral substance that is impervious to heat, power, and consumption. For a considerable length of time, this material has been utilized in fireproofing and electrical materials, floor tiles, car parts, and shopper items, for example, hair dryers. Lamentably, these infinitesimal strands are scentless, for all intents and purposes undetectable, and can cause irritation in lung tissue when breathed in. Side effects may stay lethargic for 20-50 years, making the older progressively helpless to mesothelioma, an uncommon malignant growth of the lungs. In the event that you presume a lot of asbestos in your structure, check for the accompanying: Surface patterns on roofing and shingles with dimples or shallow craters.

• Interior and exterior joints where plastic, aluminum, or wooden runners were joined with asbestos sheets and adhesives, like window putty, drywall tape and joint cement.
• Asbestos insulation in the attic or in bathroom floor tiles.

Asbestos was unable to reach a complete ban in the U.S. in 1991, and it is still responsible for the deaths of about 40,000 Americans annually.

Notify SERVPRO of NE for expert cleaning from us and our associated professionals. A licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed. You can count on us to keep you and your family healthy and hazard free.

HOW TO PREVENT A FIRE IN YOUR LONG BEACH RESTAURANT

2/1/2022 (Permalink)

Commercial fire damage remains a strong concern for restaurant owners in both Long Beach and across the nation. In the U.S., restaurant fires cost approximately $165 million every year, according to theNational Fire Data Center. We hope the following tips can help eliminate injuries and property damage in your Long Beach restaurant.

• Install an automatic fire suppression system in the kitchen.Since fires commonly originate from cooking equipment, these systems will automatically shutdown the fuel or electric supply to the nearby equipment and dispense chemicals to suppress the flames.
• Wire the exhaust fan to turn on automatically when cooking appliances are turned on.Fire suppression systems are designed to automatically activate when a system's detector reaches a specified temperature. Without the exhaust fan running, heat builds up, sets off one of these detectors, and discharges the system.
• Keep portable fire extinguishers as a backup.EmployClass K extinguishersfor kitchen fires involving grease, fats, and oils that burn at high temperatures. Class K fire extinguishers are only intended to be usedafter the activation of afire suppression system.
• Regularly inspect cooking equipmentto ensure it’s clean and well maintained. Failure to keep equipment in full working order and identify any potentially dangerous mechanical faults could cause a fire.
• Have the exhaust system inspected for grease buildup.Monthly inspections are required for exhaust systems serving solid-fuel cooking equipment, such as wood or charcoal burning ovens to prevent a fire from erupting.

With these helpful tips, SERVPRO ofDowntown Long Beach / Signal Hillhopes your commercial restaurant remains free of fire damage. If you find yourself in an emergency, we're available to help24/7.

Water damage from Strom

2/1/2022 (Permalink)

<h4nature-can-be-fickle">Mother Nature Can Be Fickle

With the arrival of spring comes longer days and more sunshine, but unfortunately, spring also brings with it the threat of severe weather throughout the country. This means that the weather may change at any given moment.

Unstable temperatures can go from warm to cold in as short as an hour. That temperature change can result in extreme weather changes as well.

Thunderstorms are a regular occurrence throughout the spring and are the main cause of severe weather. A thunderstorm occurs whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

Some of the costliest natural catastrophe losses in the U.S. for 2017 were the result of severe thunderstorms. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

With these storms comes the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found that in modern history, 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.

<h4for-the-unpredictable">Preparing for the Unpredictable

Meteorologists have the technology and the tools available to predict the possibility of severe weather, but even that is not enough to predict the weather with 100% accuracy. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Some suggestions of things you can do to your home to prepare for the chance of severe weather are as follows:

1. Clear out your home’s gutters, drains and downspouts.
2. Trim trees of precarious limbs or branches that could break off in a storm.
3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

• Battery-operated flashlight and NOAA weather radio, with extra batteries for both
• Emergency evacuation or shelter plans
• Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
• A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
• 3–5 day supply of bottled water and nonperishable food
• Personal hygiene items
• Blankets or sleeping bag

Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Northwest Long Beach to get the cleanup and restoration process started fast.

Storm damage in Long Beach, CA

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Many destructive impacts can come out of a single winter storm. Are you prepared for the coming winter? The array of hazards that can come from a winter storm are sometimes countless.

• Ice: Accumulations of a half inch or more, because of it's weight can cause widespread destruction and power outages and can have a crippling impact. 
• Wet Snow: Much like ice accumulation, wet snow adds extra weight and stress, increasing the chance of damage. Moist snow sticks easily to trees and power lines.
• Snow on Roofs: Several feet from one or multiple storms accumulating on a roof can add stress, causing them to collapse.
• Flooding After the Snow: A rapid warm-up or rain following a winter storm with an expansive snow pack can set the stage for major flooding.

Melting snow and ice after a storm can also cause damage to the inside of your home or business. Call the professionals at SERVPRO to assess the situation and put you to Pre-Winter condition, "Like it never even happened."

What to do after water damage

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What to do after water damage;

One of the most damaging and devastating things you can experience as a homeowner is water damage. Whether it is due to flooding, burst pipes, sewer backups, roof damage due to severe storms or a leaky toilet when you are out of town – all can cause majorwater damagein your home. No matter what the cause, it is important to have a plan of action and know what you should do if your house floods. In fact, taking swift action can significantly improve your ability to reduce the costs of repair. Here’s what you should do after you experience water damage that will help reduce the amount of damage after and will make clean-up and repair easier.

Avoid additional risk;

If the water damage was serious enough for you to have to evacuate your home, be sure you and your family remain safe upon your return. Agencies like the Federal Emergency Management Agency (FEMA) advises that you should check for the following things you’re your return to ascertain if it is safe to occupy your home:

If insured, contact your Insurance Company

No matter if you are experiencing water damage from a flood or leaky toilet, you should contact your insurance company ASAP. In fact, it’s a good idea to have their number in your phone so you are not searching for their contact information during a highly stressful time. Remember, time is of the essence! In cases where flooding is affecting a widespread area, your agent may be handling multiple homeowners (or even their own). If you find yourself having a hard time getting in touch with your agent, contact the insurance company’s headquarters.

Once you are in touch with your insurance representative, the first thing you need to do is disclose the state of your home. Make sure you take diligent notes regarding the conversation and follow their direction about whether to wait for an adjuster to inspect the property before making repairs. You will most likely find new damage that will require multiple conversations, so be sure to document EVERYTHING!

In most cases your insurance company will advise you to contact your local Restoration Company.

We at SERVPRO ofDowntown Long Beach are preferred vendor with most Insurance Companies. Our technicians are available 24/7 to assist with any size water damage you may experience.

Expert Technician

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Water damage restoration (as a more specialized form of property restoration) is a fairly new and growing industry. But because of its unpredictable nature, many water restoration technicians find it challenging to find a consistent job. 

Why unpredictable?

Despite many people experiencing water damage issues in their homes or workplaces, calling a water restoration technician is something they wouldn’t normally consider unless their property is devastated by a flood. In most cases, people will reach out to their local handyman or plumber to get rid of broken pipes, mold problems, or a leaky foundation. 

If they do deal with severe water damage, it’s usually an emergency. And having no time to research for restoration companies, homeowners will resort to their home insurance provider or plumber for .

All these affect every water damage restoration company’s ability to scale. As a result, the demand for water damage restoration jobs hasn’t increased much in the past years.

For more information please contact our expert technicians at 562-506-4992.

Why SERVPRO of downtown Long Beach

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SERVPRO provides residential and commercial water, fire, mold cleanup, and restoration services. Specialty services are provided by many franchises, such as biohazard cleanup, document restoration, electronics restoration, dry cleaning, and reconstruction.

Despite the franchise structure of numerous relatively small entities, SERVPRO has the capacity and organizational competence to respond to large-scale disasters, including major corporate and government contracts after Hurricane Katrina in 2005^[13] and Hurricane Ike in 2008.^[14][5] SERVPRO was contracted for drainage and restoration by government, commercial entities and numerous households after the 2010 Tennessee floods.^[15] Similarly, SERVPRO was involved in restoration and reconstruction after Superstorm Sandy

A testimony from a customer: Thank you very much for introducing me to Henry and his team at SERVPRO Northwest Long Beach. Very pleased! The team were all very polite and professional, assisted each other as needed. Very stained room looks brand new! I look forward to working with you again. For more detail contact out office at 562-506-4992

COMMERCIAL LOSS AFTERMATH

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SERVPRO is ready to handle all types of commercial loss. Whether you own a small business or large corporation, our team is ready to repair damage resulting from, but not limited to, water, fire, storm, and mold. Depending on the size of your facility, we will categorize it into one of three categories.

The first category involves small commercial losses involving 15,000 square feet or less of affected floor space, including a stand-alone retail establishment, a daycare facility, or a portion of a larger structure. The second category involves midsize commercial losses ranging from 15,000 to 60,000 square feet of affected floor space, including multi-family properties, a midsize school, or a small shopping center. The third category involves a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings will likely be large structures including a hospital, school, or university.

Moreover, claims involving commercial structures can present a number of challenges to the claim professional, especially since no two commercial building losses are ever the same. When examining commercial losses, adjusters must take into account three major considerations.

The first is multiple stakeholders. Multiple property owners and tenants, primary leases and subleases, mortgages, and liens all impact the investigation of a building loss and become essential considerations in the adjusting process. After confirmation of policy information, an adjuster will need to analyze the lease agreement between landlord and tenant, which often contains provisions that outline the rights to make improvements to the leased space.

The second major consideration is construction uniqueness. Each type of occupancy is comprised of different construction principles and methods and can vary in terms of size, alarm and fire systems, interior finishes, and tenant improvements. Because of the range of characteristics, familiarity with commercial building structures and alternative repair methods will contribute to the proper overall loss assessment.

Lastly, adjusters must be aware of commercial policies that may have coverage for business interruption, including business income and extra expenses. After a full assessment, the claim settlement amount should be based on the cost of repair or replacement at the time of the loss. The adjuster also must calculate for depreciation based upon age, usage, and obsolescence of building items. Coming full circle to the start of the adjusting process, the claim settlement needs to take into account the insurance policy of the property.

In the event of a commercial loss, repair and recovery depends on the size of the facility, the parties involved, the construction of the building, and existing policies. SERVPRO will do its best to help you in the aftermath of a commercial loss by working with adjusters and getting you back on your feet. Call us anytime, day or night, for fast and professional service.

BUSINESS CONTINUITY PLANNING

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Fire and water damage can impact your local   business in a variety of ways. Some of the most evident ways include infrastructure damage, property damage, employee injuries, and loss of revenue. How can you ensure that your business continues running smoothly, even in the event of a sudden emergency? We at SERVPRO have compiled information to create a business continuity plan that will keep your businesses running in the event of a disaster.

Business continuity planning is the creation of an emergency plan by recognizing threats facing the company and ensuring that personnel and assets are protected and functioning in the event of a disaster. For example, a finance company based in a major city might back-up its computer and client files offsite, providing satellite offices access to important information in the event of an emergency. Once critical business functions are identified and a recovery system is in place, it’s a good idea to coordinate a trained team to manage business disruption.

An area that is often overlooked is damage to a business from a fire within the supply chain. If your business relies on a sole supplier for goods or services, a fire within their building is likely to have an adverse effect on your business. As a supplier, dividing operations will lead to partial damage instead of total loss.

Businesses can protect themselves in the following ways:

• Securing vacant or easily accessible areas to prevent thieves from breaking in
• Implementing a safety team to prevent accidents caused by neglect, poor housekeeping, hot work equipment, hazardous chemicals, or unsafe work practices.
• Providing fire safety training and routinely checking fire alarms and fire extinguishers
• Practicing an evacuation plan

A business continuity plan offers several benefits. It improves public perception and acceptance of the company. By displaying a proactive attitude and preparedness, the public will have a positive impression of the organization, leading to more trust and business. Additionally, it will boost your employees' morale and command loyalty by offering them more assurance and stability. Shareholders and partners will gain added security by investing and collaborating with a business that makes every effort to prepare for the unexpected. Lastly, overall efficiency improves, allowing the company to respond quickly and keep losses to a minimum.

With a well-designed plan, we hope to see your   commercial business running smoothly, regardless of the circumstances. Even with preparation, SERVPRO recognizes that emergencies happen routinely, and we are here to help restore your commercial building and keep your business flowing.

COMMERCIAL - WATER DAMAGE

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Moisture Meter shows atmospheric readings at this commercial loss in  

At SERVPRO we do a high volume of commercial water damage services.  The term "commercial" in our industry includes office buildings, industrial buildings, multi-unit properties, and retail businesses.  So what is the difference between working on commercial water damage repair versus performing our services at residential homes? 

While a water damage to a residential home is a huge inconvenience for a homeowner or renter, it can be devastating for a business owner.  Instead of one family being troubled with damaged property, a business with a water damage can affect the families of everyone who works there!  Quick turnaround time is essential so that the business can get back to normal as fast as possible.   

If you dislike Mondays, imagine a Monday morning where you open up the front door to your office and water floods your feet.  After the initial panic subsides, you call in SERVPRO   to help with the cleanup and repairs.  Our initial crews will show up to assess the damage, as well as start the extraction of standing water and placing furniture up on blocks to stop further damage.  No two jobs are alike, so our team kicks into problem- solving mode.  Additional crews are called in, additional equipment arrives.  The adjuster is contacted so he is apprised of the situation on the ground.  Most likely testing will need to be ordered to comply with the Lead and Asbestos removal laws.    

The needs of the business owner are the most important aspect of the entire process.  Do they need to be relocated temporarily?  SERVPRO takes care of that.  Are there damaged servers or computers that need to be repaired?  SERVPRO facilitates that.  Was any specialty equipment damaged?  Are there any safety hazards?  Were any files damaged that need to be salvaged?  Do we need to work around the clock?  Can we only work through a night shift?  There are so many variables.  SERVPRO   has many resources to help put your business back together as quickly as possible.  It is what we do on a regular basis. 

Once the drying takes place, the construction repairs follow.  An estimate is sent to the insurance carrier for approval.  The goal is to complete the repairs quickly so that business can resume as usual.  The benefit of having one company do the water damage repair and the construction repair is the smooth work flow.  We can write the repair estimate while the drying is taking place, which saves many days of waiting for insurance approval.  Many of our clients have special needs, requiring us to work weekends only or nights, and we accommodate them.   

Commercial water damage repair is a service that SERVPRO   has been offering for 10 years.  We are proud of our work product.  If you have a water damage at your business, give us a call.  SERVPRO   is here to help.

What to Do After a Fire

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Immediately after a fire is a very stressful time. With all of the fire damage and loss, it can difficult to see what to do next. The first thought on most people's minds is to repair the damage, but there are a few things that you should consider doing even before that. The very first thing you should do is call your insurance company. The second is to secure your home.

3 Steps to Follow After a Fire

Secure Your Home

Securing your home does not mean lock your doors. Remember that there could be hundreds of access points after a fire. Between the flames, smoke, and the fire department, the damage can be extensive. When you secure your home, you will need to board up holes, windows, and doors.
Here's why you need to tarp or board your home:

• Vacant homes are catnip to vandals and thieves
• Your insurance may require it
• Rain, wind, and sun can make the damage worse
• Someone could go in and hurt themselves

You must cover all the exposed areas of your home as soon as possible.

Take an Inventory

When you are allowed back into your home, you will need to take an inventory. Take a look at what you need to throw out and what can be salvaged. Make sure you board up or tarp anything exposed to the elements while you are doing this. It is far easier to assess the damage and cover things that need to be covered simultaneously.

Fires are devastating. Just remember to board up, take inventory and find a remediation company that can help you. These steps can help you avoid any additional damage.

SERVPRO Technicians Routinely Remove Smoke and Fire Damage from Furnishings

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What qualifications should I look at for content restoration?

Restoring the contents of your home requires careful planning and expert attention to detail. Our roster of technicians hold qualifications from the Institute of Inspection, Cleaning, and Restoration Certifications- a nationally recognized, independent awarding body. We act responsibly to identify different types of smoke and odor issues in furnishings before performing the necessary steps to return them to a list condition. Soft furnishings can be tricky to restore due to their diverse material composition. Using pH tests and pre-testing, we can ensure that your contents do not suffer from dye bleeding, shrinkage, or fiber wear during the restorative process.

How do I remove smoky odors from soft furnishings?

Soft furnishings tend to be porous in nature, which can lead them to absorb fire damage in your home Soot’s and soils may affect the surface level of materials, while high-pressure fires can lead to odor penetration beneath the surface of the fabric. SERVPRO can deploy air-filtration devices to remove potentially odor-causing soot particles from the area and apply liquid deodorants directly onto furnishings. Standard timings for odor dispersal can vary, but usually, we expect odors to depart at the two-week mark. Using a masking agent, SERVPRO technicians can reduce the impact of unpleasant odors until they disperse naturally and become no longer noticeable.

What equipment do I need to remove fire odors?

• Misters and ultra-low volume thermal foggers can help to penetrate fabrics or crevices with an odor-neutralizing solvent
• Odor pellets in problem locations can mask odors temporarily until they dissipate
• Air filtration using high-efficiency particulate air (HEPA) filters can restore indoor air quality and remove the odor-causing particles

If you need content restoration after a recent fire, contact SERVPRO of Downtown Long Beach

Here are a few Flood Facts provided by FEMA

1/31/2022 (Permalink)

Flash floods can bring walls of water from 10 to 20 feet high.

Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.

Floods are the most widespread natural disaster aside from wildfires.

A 2,000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair.

Here are a few supplies you need to prepare for a flood:

Stock up on First Aid items

Non-perishable foods

Three gallons of water per person for 3 days

Battery operated radio for weather reports

Extra batteries

Personal hygiene necessities

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week, including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

Don't Get Carried Away By Flooding

1/31/2022 (Permalink)

When looking for travel tips, you might have come across advice to avoid driving on a flooded path. This is more than just good advice; it will save your life and avoid expensive harm to your car. Here are some of the reasons not to drive on flooded highways.

Swept Away

Most of the flood deaths that occur in cars happen because the car driver misconstrued the depth of the floodwater. However, even a little bit of water can cause major problems on a flooded street. Here's what can happen at specific depths of water:

• 6 inches: Water up to 6 inches deep will cause your tires to lose traction on the ground. Your vehicle will skid when this happens. Although you're probably not drowning in this case, losing control of the vehicle may cause you to crash.
• 12 inches: a foot of water will cause small and medium-sized vehicles to float. If the water moves quickly, the vehicle can be swept away by the current—with you still inside.
• 24 inches: Even big pickups and SUVs can be washed away by two feet of water on a flooded street. Worse still, as the vehicle is being carried along, it may tip over, trapping you inside with the floodwater already rising.

FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR?

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At SERVPRO of Downtown Long Beach/Signal Hill, we have the opportunity to work on many water damage properties where multiple parties are involved.  We often have renters, homeowners, property managers, and HOAs on a single water damage repair.  Each project is unique when it comes to water restoration for condos or homes.  Renters are responsible for their belongings, except in rare cases where the landlord's policy covers rental belonging.  If a renter has a rental insurance policy, the policy may cover damaged contents (furniture, clothing, personal items), temporary housing if needed, or cleaning your belongings.  The homeowner is responsible for the structure of the property.  HOAs may be responsible for some of the structural repairs, depending on how the association bylaws are written.   

Part of our job at SERVPRO of Downtown Long Beach/Signal Hill is to guide you through this process.  We do water damage repairs every day, 24/7, so it is our pleasure to help you recover after a water emergency.  Our team is trained to help you file a claim and communicate with your landlord and property manager.  Please call SERVPRO at 888-591-1733 and we will help you with the water damage repair at your condo, home, or business. 

If You Understand Water Damage And Mold, You Understand Why You Need Trained Pros When You Have Damage

1/31/2022 (Permalink)

Training, Experience, Equipment, And Response Time, Are All Important When You Have Damage To Your Home

If you suspect mold in your home or business, don't hesitate to call professional help. Water damage can turn to a large mold problem quickly. SERVPRO® is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

So What's Causing The Mold In Your Home?

Flooding from storms coming from outside

Sump pump overflow

Roof leaks from damaged roofs, ice dams or blocked gutters

Rain from storms through window frames, exterior walls, or doors

Leaking pipes, sewer back-ups or overflows

Damp basements due to high water table or badly managed water drainage

Condensation on cold surfaces

Mold needs these 3 main things to thrive and stay alive.

High humidity

Warm or temperate Temperature

Poor ventilation

Mold is easier to prevent than it is to clean so keeping a watch on common sources of mold and maintaining a dry, ventilated home and drying homes from water damage within 24 hours of the incidence is the best way to prevent mold from happening in the first place. If you have a mold problem and you would like information about how to get it professionally cleaned, please call us and we will direct you on the companies that we use to test for mold.

SERVPRO, specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

So How Are Our Teams Trained?

SERVPRO is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

If you need more reasons to call us for your water damage or mold issue, call us today

Understanding The Research On Electrical Fires May Help You Avoid One In Your Home

9/1/2021 (Permalink)

Electrical Fires

Fires involving electrical failures or malfunctions accounted for the highest share of civilian deaths (18%) and direct property damage (20%). This is according to a National Fire Protection Association report that was done in 2019.

Home electrical fires can start in wiring, electrical distribution systems, and lighting equipment, as well as in any equipment powered by electricity such as cooking, heating, office and entertainment equipment, washers and dryers, as well as electrical distribution or lighting equipment.

If you own an older home, it's important that you have your outlets and wiring checked. Aging electrical systems in older homes can be a source of arc faults, either through normal wear and tear or because the systems cannot accommodate the greater demands of modern appliances.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Fire Research Information Might Help To Keep Your Family Safe

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More than one-quarter of the reported fires occurred in home environments, according to the National Fire Protection Association. They have also researched specific causes.

Most home fires and fire casualties result from five causes: cooking, heating equipment, electrical distribution and lighting equipment, intentional fire setting, and smoking materials.

Here are some tips to help avoid some of these causes:

Cooking

Stay in the kitchen when you are frying, grilling, or broiling food.

If you leave the kitchen for even a short period of time, turn off the stove.

Wear short, close-fitting or tightly rolled sleeves when cooking.

Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.

Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

Smoke outside and completely stub out butts in an ashtray or a can filled with sand.

Soak cigarette butts and ashes in water before throwing them away.

Never toss hot cigarette butts or ashes in the trash can.

Never smoke in a home where oxygen is used, even if it is turned off.

Oxygen can be explosive and makes fire burn hotter and faster.

Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

Frayed wires can cause fires.

Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.

If an appliance has a three-prong plug, use it only in a three-slot outlet.

Never force it to fit into a two-slot outlet or extension cord.

We are ready to help when you have fire damage

Powerful Storms Around Can Be Bad For Business

9/1/2021 (Permalink)

Can Help Get Your  Commercial Space Back Up And Running

Spring is here, and as we head for summer powerful storms continue to make their way through the area. With these heavy storms there is always a lightning, lots of wind and of course flooding. This can be very bad news for your business.

Some of the storms start with light rain and then shift to more pronounced lines of showers and thunderstorms along with strong winds, causing damage to businesses throughout the region.
This can also mean power outages, which also doesn't help your business.

Knowing You Have Help And Resources

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

First Call For Commercial Water Damage

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event, call us if you have questions

Natural Disaster: Is Your Small Business Protected?

9/1/2021 (Permalink)

Natural Disasters damages normally create water damage, Storm damage, unprecedented mold,  and/or accidental fires. We don't want any loss to occur to your business, but it is a topic that needs to be talked about. Unexpected property damage happens more often than we like. 

During natural disasters, profits can be reduced as a result of lost sales and additional losses. Insurance does not cover all costs, and it is unable to replace customers who defect to a competition.

Here at SERVPRO, want to make sure that our community is prepared to face any obstacles. 

Common Natural Disaster Damages 

Wangari Maathai stated, “Mother Nature is very generous but very unforgiving“. Natural disasters have caused severe damages. Here are common natural damages that have impacted small businesses in your area

Flood + Storm Damage

Damage caused by strong winds and heavy rain can remove roof tiles, break windows, and more. Depending on how severe the storm is, flood remediation might be needed, aka water remediation/mitigation services. 

Water damage mitigation services commonly consist of drying, cleaning, and sanitizing contaminated areas and items. Following that, materials that have been damaged are repaired. This preserves the structural integrity of water-damaged floors, walls, and ceilings. Restoration work starts after the remediation process is completed and continues until your property is completely restored to its pre-flood condition.

Trust The Leader In The Restoration Industry

Don’t remain unaware of what can happen to your commercial building. And for emergency Fire and Water Remediation Services, don’t wait! call SERVPRO

If You Suspect Mold In Your Home, Bring In The Experts To Find Out

8/21/2021 (Permalink)

Mold can occur anywhere in a home but mainly is concentrated to areas where moisture is present. These moisture areas are common to the bathroom and basements. Mold should be removed if found as soon as possible.

One of the first places mold can collect and you may not think to check is under the refrigerator. Under the fridge tends to collect moisture and dirt which can cause a breeding ground for bacteria and mold.

Another place is the AC unit. AC units are known to collect debris, dust and moisture from the air, which can lead to mold spores.

Mold can even grow in or around a washing machine or its parts. Moisture and lint can cause a presence of mold spores.

Other area in the house include anywhere moisture and dirt may form such as window corners.

If the right conditions exist, mold will grow. Those conditions include:

Water - Different mold types require varying amounts of liquid before growth begins.

Temperature - Normal indoor temperatures will promote mold growth.

Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  

Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Call For Help

If you suspect mold in your home, call SERVPRO to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

If You Understand Water Damage And Mold, You Understand Why You Need Trained Pros When You Have Damage

8/21/2021 (Permalink)

Training, Experience, Equipment, And Response Time, Are All Important When You Have Damage To Your Home

If you suspect mold in your home or business, don't hesitate to call professional help. Water damage can turn to a large mold problem quickly. SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

So What's Causing The Mold In Your Home?

Flooding from storms coming from outside

Sump pump overflow

Roof leaks from damaged roofs, ice dams or blocked gutters

Rain from storms through window frames, exterior walls, or doors

Leaking pipes, sewer back-ups or overflows

Damp basements due to high water table or badly managed water drainage

Condensation on cold surfaces

Mold needs these 3 main things to thrive and stay alive.

High humidity

Warm or temperate Temperature

Poor ventilation

Mold is easier to prevent than it is to clean so keeping a watch on common sources of mold and maintaining a dry, ventilated home and drying homes from water damage within 24 hours of the incidence is the best way to prevent mold from happening in the first place. If you have a mold problem and you would like information about how to get it professionally cleaned, please call us and we will direct you on the companies that we use to test for mold.

SERVPRO, specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

So How Are Our Teams Trained?

SERVPRO is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

If you need more reasons to call us for your water damage or mold issue, call us today

Floods And Damage Across Several States

8/20/2021 (Permalink)

Storms and heavy rains can cause heavy flooding in a short period of time. Certain parts of the country experienced heavy rains earlier this year. People experienced dangerous storm water and flood damage in 6 states in early March. The National Weather Service is warning that rivers will stay in flood stage for days. The flood waters forced evacuations and millions in damage.

After The Flooding

Flooding means that not only will a homeowner have to think about the current situation of being displaced from their home and losing some of their personal belongings, but the results after the water is gone. Standing water is a breeding ground for bacteria.

Once the water has subsided the presence of dirt, grime, bacteria and mold will be present. The level of expensive damage depends on how long the standing water is left unattended. There is no telling when the water can be extracted from the towns let alone people’s houses.

After the waters have subsided and before you immediately enter your home refer to this checklist.

1. Watch out for wild animals, poisonous snakes that may have entered the home, check thru the debris.

2. Watch out for plaster, loose ceiling structures and document everything for yourself and for insurance purposes.

3. Throw away any food, anything that may have come in contact with the flood waters, anything in the fridge.

4. Check electrical systems, gas leaks, sewage and water lines all for damage.

Call SERVPRO Even if your flood damage is not as dramatic as what we saw in the south earlier this year, we'll be there to help.

Damage from Clean Water

8/20/2021 (Permalink)

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building, if access to the power distribution panel is safe from potential electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Damage from Contaminated Water:

• Avoid all contact with sewage and items contaminated by sewage.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on HVAC system if there is a possibility of spreading contaminated air.
• Do not use household fans to dry the structure; air flow could spread contaminants.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

SERVPRO is here to help. Give us a call if you have water damage

We are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

A Flooded Basement Can Lead To Structural Issues And Mold

8/20/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level.

There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
Have Questions about Basement Flooding?

Call us Today

If flood water is not handled quickly and properly, it can cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. Mold is also a threat if the water damage isn't treated.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

A flooded basement can jeopardize your safety, and your home’s integrity.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill the Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly Trained in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

SERVPRO technicians are available to help.

Heavy Rains, Flash Floods And Water Damage

8/20/2021 (Permalink)

Flooding And Water Damage To Your Home

Weather patterns in your area can be unpredictable. Flash flooding, heavy rains, and road closures are part of life in the metro area.
Sometimes floods develop slowly and forecasters can predict where a flood will happen well in advance.

There are times that flash floods occur in minutes and even on occasion, without any sign of rain. The National Weather Service (NWS) believes being prepared can save your life and give you peace of mind.

National Weather Service recommends following these tips before a flood:

1. If you have access to sandbags or other materials, use them to protect your home from flood waters if you have sufficient time to do so. Filling sandbags can take more time than you may think.

2. Have a professional install check-valves in plumbing to prevent flood waters from backing up into the drains of your home. Make sure your sump pump is working and consider having a backup. Make sure your electric circuit breakers, or fuses, are clearly marked for each area of your home.

3. Since standard homeowners insurance doesn't cover flooding, ensure coverage by contacting your insurance company or agent to purchase flood insurance. This must be done before there is even a threat of flooding as insurance companies stop issuing policies if there is a threat of flooding. (i.e. an approaching hurricane). Many flood insurance policies take at least 30 days to go into effect so even if you can buy it as a storm is approaching, it may not protect your investment.

Water Damage | What is Covered Under Rental Insurance?

8/20/2021 (Permalink)

Depending on the type of policy, Renters insurance protects you against water damage caused by a number of situations that you may experience as a tenant in Montgomery County, such as accidental overflows or water discharge. 

Accidental water damage incidents include:

• Pipe burst
• Machine malfunction (dishwasher, washing machine, etc) 
• Plumbing. 
• Damage to neighboring units

What Is My Landlord Responsible For?

Your landlord is responsible for the maintenance of your rental home, which includes preventing and fixing leaks. Any flaw in the building that could be linked to a possible future cause of property damage and water damage repairs must be reported.

Almost all rental agreements claim that you are not responsible for water damage repairs that are caused by structural issues if you inform your landlord in writing as soon as you find them. This involves leaks in the ceiling, assuming you aren't the one who caused them.

Double-Check Your Lease And Your Renter Policy 

Although most policies cover losses caused by accidental water damage, call your insurance company and discuss what your rental insurance covers.  Also, read your lease carefully. Make sure you understand your and those of your landlord's responsibilities in the event of a crisis. And in times of emergency, make sure your landlord knows to call SERVPRO of Washington, DC when water damage restoration services are needed.

Warm Weather And Good Times Outdoors, What About Lightning?

8/20/2021 (Permalink)

Lightning is hotter than the surface of the sun, it can reach temperatures around 50,000 degrees F. That is according to the National Weather Service. While we still have some good outdoor weather ahead, use caution.

Here are some outdoor activity guidance from The National Weather Service:

–Coach of Outdoor Sports Team
Your little league team has an evening game at the local recreational park. The weather forecast calls for partly cloudy skies, with a chance of thunderstorms by early evening. When you arrive at the park, you notice the only safe buildings are the restrooms.

Shortly after sunset, the sky gets cloudy and you see bright flashes in the sky. What should you do? Get everyone into vehicles or the restrooms. Do NOT stay in the dugouts; they are not safe during lightning activity. Once in a safe place, wait 30 minutes after the last rumble of thunder before resuming play.

–At the Beach or Lake

Your family plans to go to the beach today. The weather forecast calls for a nice morning followed by a 30 percent chance of afternoon thunderstorms. When you get to the beach, you see that the only nearby structures are open-sided picnic shelters.

The parking lot is a 5 minute walk from the beach. By early afternoon skies are darkening and hear distant thunder. What should you do? Go to your car! Do NOT seek shelter under the beach picnic shelters. Wait 30 minutes until after the last rumble of thunder before going back to the beach.

Here are a few Flood Facts provided by FEMA

8/20/2021 (Permalink)

Flash floods can bring walls of water from 10 to 20 feet high.

Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.

Floods are the most widespread natural disaster aside from wildfires.

A 2,000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair.

Here are a few supplies you need to prepare for a flood:

Stock up on First Aid items

Non-perishable foods

Three gallons of water per person for 3 days

Battery operated radio for weather reports

Extra batteries

Personal hygiene necessities

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week, including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

Storm Season Requires Preparation

8/20/2021 (Permalink)

Spring and Summer bring sunshine and warmer weather to your area, but also can mean thunderstorms.

According to Ready now it is important to know the difference between a thunderstorm WATCH and a thunderstorm WARNING. A severe thunderstorm WATCH means a severe thunderstorm (damaging winds of 58 miles per hour or more, or hail three-fourths of an inch in diameter or greater) is likely to develop. A severe thunderstorm WARNING means that a severe thunderstorm has been sighted or indicated by weather radar.

In your area severe storms can cause downed trees/power lines, flash flooding, lightning-related damage, tornado damage, hail and massive amount of debris on roads.

Ready now recommends having these items organized before a storm strikes:

Water

One gallon of water per person, per day, for at least three days, to be used for drinking and sanitation

Food

At least a three-day supply of non-perishable food for each member of your family (while non-perishables do last for a long time, you should be regularly checking these supplies to make sure that nothing in your kit is expired)

Battery, solar powered, or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for each

Flashlight and extra batteries

A whistle to signal for help

Dust mask to help filter contaminated air

Plastic sheeting and duct tape to shelter-in-place

Moist towelettes, garbage bags and plastic ties for personal sanitation

Fire extinguisher

Extra cell phone with batteries/chargers
First aid kit

Prescription medications and eyewear

Emergency reference material such as first aid book

Have COVID-19 supplies stocked: cloth masks or face coverings, hand sanitizer, disinfectant cleaning supplies, sanitizing wipes, and soap.

Important documents such as: insurance policies, copy of driver’s license, Social Security card, birth certificate, and bank account records stored in a watertight container

Cash and change

Copies of local maps

A list of emergency contacts with phone numbers

For Your Vehicle

Jumper cables

First aid kit and necessary medications in case you are away from home for a prolonged period of time (this should include contact lens solution, extra cases, and/or glasses)

Cat litter or sand for better tire traction

Shovel

Ice scraper

Warm clothes, gloves, hat, sturdy boots, jacket and an extra change of clothes

Rain poncho and umbrella

Blankets or sleeping bags

Road flares or reflective triangles

Baby food/formula, wipes, and diapers if you have an infant

A full tank of gas

Bright colored cloth to use as a flag

Don't Get Carried Away By Flooding

8/20/2021 (Permalink)

When looking for travel tips, you might have come across advice to avoid driving on a flooded path. This is more than just good advice; it will save your life and avoid expensive harm to your car. Here are some of the reasons not to drive on flooded highways.

Swept Away

Most of the flood deaths that occur in cars happen because the car driver misconstrued the depth of the floodwater. However, even a little bit of water can cause major problems on a flooded street. Here's what can happen at specific depths of water:

• 6 inches: Water up to 6 inches deep will cause your tires to lose traction on the ground. Your vehicle will skid when this happens. Although you're probably not drowning in this case, losing control of the vehicle may cause you to crash.
• 12 inches: a foot of water will cause small and medium-sized vehicles to float. If the water moves quickly, the vehicle can be swept away by the current—with you still inside.
• 24 inches: Even big pickups and SUVs can be washed away by two feet of water on a flooded street. Worse still, as the vehicle is being carried along, it may tip over, trapping you inside with the floodwater already rising.

Stranded at S(treet)ea 

In most cars, the engine air intake is near the edge. Driving on flooded roads can lead to the sucking of water from the air intake into the engine, which can cause serious damage. Floodwater also poses a risk to the electrical components of your car, which may cause you to stall and stall in the middle of the flood. And if you and your car make it safely across the floodwaters, your vehicle will still have water damage that is likely to be costly to repair later.

When there is a flood around the city, prepare alternative routes and stay up to date with changing weather conditions. In general, it is best to stop driving on flooded roads if at all necessary.

REVERSING WATER DAMAGE WITH INJECTIDRY SPECIALTY EQUIPMENT

7/1/2021 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we use a variety of tools and equipment to help reverse damage caused by elements such as water, fire, and mold. Our Injectidry equipment, for example, helps immensely in water saturated projects by allowing us to reach inaccessible, water damaged areas.

The Injectidry is a piece of mat-panel drying equipment that provides a non-invasive process for drying high risk areas of moisture such as walls, cavities, and hardwood floors. First, holes are drilled into drywall or under cabinets in the least visible locations possible. Next, small nozzles are inserted into a long hose, and the pressurized air pump injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices.  

This valuable tool supplements common drying equipment such as air movers, dehumidifiers, and air scrubbers, allowing us to remove less and restore more. With the Injectidry, we are capable of drying wall cavities without having to remove large sections of the interior wall. Instead, the small holes are simply patched, creating an easier and more cost-effective solution.  

This method is beneficial when a homeowner calls us within the first 24 hours of the water loss, and the source of the water is clean. If the drywall and materials are wet for more than 24-48 hours, repair may not be feasible, depending on the damage. Our expert technicians will tailor a plan to fit your situation.

With this effective tool, you can trust us to dry your home or business in the event of water damage caused by a storm, heavy rain, flood, or burst pipe to name a few. Don't hesitate to call us in the event of an emergency at 562-591-1788. We are available 24/7 to answer your call.

PREVENTING AN EXTERNAL BUSINESS FIRE

7/1/2021 (Permalink)

External fire damage prevention remains a top priority for many businesses. While it is important to focus on preventing fires from igniting within the facility, external preventative measures should be considered as well. Since nearly every state has laws prohibiting smoking in public places, smoking occurs outside, often around the business by shrubbery and mulch. These fires can slow-burn for hours due to smoldering tunnels under the surface that later break out into open flame. Be mindful of the following tips to prevent fires from starting outside your business.

• Keep the mulch at least 18 inches away from combustible building materials, such as wood and decks.
• Provide proper receptacles for smoking materials at all entrances and in designated smoking at least 18 inches from the building and empty receptacles regularly.
• Keep mulch beds moist when possible.

If you need to create a controlled fire outside, remember the following:

• Don’t start open fires when the ground and surrounding vegetation are dry.
• Don’t burn when winds are stronger than a gentle breeze.
• Always have a strong water source ready in case a fire begins to get out of control.
• Stay with the fire at all times.
• When finished, rake through the ashes to ensure that all coals are cooled.

With these helpful tips, SERVPRO of Downtown Long Beach / Signal Hill hopes your business remains free of fire damage. If you find yourself in an emergency, we're available to help reverse fire damage thoroughly and professionally.

BUSINESS CONTINUITY PLANNING

6/4/2021 (Permalink)

Fire and water damage can impact your local Long Beach business in a variety of ways. Some of the most evident ways include infrastructure damage, property damage, employee injuries, and loss of revenue. How can you ensure that your business continues running smoothly, even in the event of a sudden emergency? We at SERVPRO of Downtown Long Beach / Signal Hill have compiled information to create a business continuity plan that will keep your businesses running in the event of a disaster.

Business continuity planning is the creation of an emergency plan by recognizing threats facing the company and ensuring that personnel and assets are protected and functioning in the event of a disaster. For example, a finance company based in a major city might back-up its computer and client files offsite, providing satellite offices access to important information in the event of an emergency. Once critical business functions are identified and a recovery system is in place, it’s a good idea to coordinate a trained team to manage business disruption.

An area that is often overlooked is damage to a business from a fire within the supply chain. If your business relies on a sole supplier for goods or services, a fire within their building is likely to have an adverse effect on your business. As a supplier, dividing operations will lead to partial damage instead of total loss.

Businesses can protect themselves in the following ways:

• Securing vacant or easily accessible areas to prevent thieves from breaking in
• Implementing a safety team to prevent accidents caused by neglect, poor housekeeping, hot work equipment, hazardous chemicals, or unsafe work practices.
• Providing fire safety training and routinely checking fire alarms and fire extinguishers
• Practicing an evacuation plan

A business continuity plan offers several benefits. It improves public perception and acceptance of the company. By displaying a proactive attitude and preparedness, the public will have a positive impression of the organization, leading to more trust and business. Additionally, it will boost your employees' morale and command loyalty by offering them more assurance and stability. Shareholders and partners will gain added security by investing and collaborating with a business that makes every effort to prepare for the unexpected. Lastly, overall efficiency improves, allowing the company to respond quickly and keep losses to a minimum.

With a well-designed plan, we hope to see your Long Beach commercial business running smoothly, regardless of the circumstances. Even with preparation, SERVPRO of Downtown Long Beach / Signal Hill recognizes that emergencies happen routinely, and we are here to help restore your commercial building and keep your business flowing.

Does Renters Insurance Cover Fire?

4/27/2021 (Permalink)

Because the property owner's insurance does not cover the personal property of tenants, it is important for renters to purchase their own coverage. The short answer to the question of whether renter’s insurance covers fire is that it does. However, different types of coverage apply to fire damage in different ways.

Different Types of Renter Insurance Coverage for Fire Damage

Personal Property

The primary reason for renters to purchase fire coverage is to replace personal property damaged or destroyed in a fire. Examples of personal property include:

• Clothing
• Electronics
• Furniture
• Home decor
• Cash

Some types of property may be specifically excluded or have different limits, such as jewelry, cash, guns, and musical instruments. Most policies cover personal property at replacement value, but some may cover it at actual cash value, which is the replacement value less depreciation. If you need a fire restoration service, to clean your smoke-damaged property, this may be covered by your policy.

Liability

Another coverage provided by most renters insurance policies is a liability. This means that if you accidentally cause a fire in your rental unit, your liability coverage may pay for any damages to the building or injuries to other tenants or guests that you are legally liable for.

Medical Payments to Others

Most renters’ policies provide a small amount of coverage for medical payments to others. This is no-fault coverage, so it applies, even if you didn't cause the fire. This coverage might apply if you had a guest in your apartment and that person needed medical attention due to smoke inhalation from a fire in your kitchen.

Loss of Use

If a fire makes your apartment uninhabitable, loss of use coverage may apply. This coverage may reimburse you for additional living expenses, such as paying for a hotel room.

Renters insurance provides a variety of coverages for various types of fire damage. If you are unsure what your policy covers, your insurance professional can review your policy with you and make adjustments as needed.

What to Do After a Fire

4/27/2021 (Permalink)

Immediately after a fire is a very stressful time. With all of the fire damage and loss, it can difficult to see what to do next. The first thought on most people's minds is to repair the damage, but there are a few things that you should consider doing even before that. The very first thing you should do is call your insurance company. The second is to secure your home.

3 Steps to Follow After a Fire

Secure Your Home

Securing your home does not mean lock your doors. Remember that there could be hundreds of access points after a fire. Between the flames, smoke, and the fire department, the damage can be extensive. When you secure your home, you will need to board up holes, windows, and doors.
Here's why you need to tarp or board your home:

• Vacant homes are catnip to vandals and thieves
• Your insurance may require it
• Rain, wind, and sun can make the damage worse
• Someone could go in and hurt themselves

You must cover all the exposed areas of your home as soon as possible.

Take an Inventory

When you are allowed back into your home, you will need to take an inventory. Take a look at what you need to throw out and what can be salvaged. Make sure you board up or tarp anything exposed to the elements while you are doing this. It is far easier to assess the damage and cover things that need to be covered simultaneously.

Fires are devastating. Just remember to board up, take inventory and find a remediation company that can help you. These steps can help you avoid any additional damage.

What To Expect After a Commercial Roof Fire

4/27/2021 (Permalink)

Roof damage can be tricky to recognize immediately after a fire, especially if your attention has been drawn toward the damage inside your commercial property and the people who were on your property during the fire.

3 Steps Professionals Take Right Away

However, when fire cleanup and repair professionals show up to assess your property, there are some steps they'll take right away:

• Secure your property
• The tarp over any holes on the roof
• Provide their initial assessment

It's best to assume that you'll need roof repair. If the heat and flames of the fire didn't directly damage the roofing materials, firefighters may have broken holes in the roof as part of their efforts to save the rest of the building.

Why Does Tarping Matter?

Some of the most important tasks involved in fire cleanup are included in tarp services. When technicians cover the holes in the roof, they protect the inside of your property from rain or snow, windblown debris, animals, and insects. This work may also involve preventing others from entering your building without permission. This is a good way to avoid vandalism and other secondary damages.

What Should You Do After the Fire?

There are several other dos and don'ts you should also understand when your building has been damaged by fire:

• Do contact your insurance company as soon as possible. Provide these professionals with your insurance policy and account information.
• Do keep records of all conversations, receipts, and documents related to the fire, the resulting damage, and your insurance claim.
• Don't try to complete roof repair on your own. There are many safety hazards, and you could cause further damage, as well as making it more difficult for the insurance adjuster to establish the amount of damage.
• Don't enter the building until the fire department has completed all necessary safety inspections.
  

The property has been damaged by a fire, you'll need to rely on experienced fire cleanup professionals to help you get your building back into its pre-fire condition. Make sure you're prepared before a fire breaks out, so you can react confidently during an emergency.

Businesses In Downtown Long Beach With Mold Can Count on SERVPRO

1/14/2021 (Permalink)

Mold Damage Can Close a Business but SERVPRO Can Provide Mold Removal Services

When a business ends up with a mold problem, especially an eatery, it can meet downtown. This means a loss of revenue for the business in the short term and potential loss of customers in the long run. SERVPRO can provide mold removal to businesses that are efficient and fast. We do everything we can, including working with your insurance and schedule, to prevent your company from staying closed longer than necessary. Our technicians are experts at:

• Mold containment
• Mold removal
• Addressing the source of the moisture
• Restoring impacted structural elements
• Cleaning content
• Proper disposal of material not salvageable
• Sanitizing and the use of antimicrobials
• Following federal and local protocols
• Deodorizing if needed

We can trace the source of the problem, locate hidden mold or moisture, and clean your facility. Our training includes:

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

If your business needs commercial mold damage assistance, contact us

Can a Firm's HR Records Be Protected From Mold Damage?

1/14/2021 (Permalink)

Local Business Owners Concerned About Mold Damage To Documents.

Keeping records is part of daily life for entrepreneurs. Human Resources (HR) are essential to any firm, and each department must keep comprehensive records. HR records include:

• Employee information such as date of employment and contact details
• Formal contracts and job descriptions
• Records of pay and bonuses
• Sickness and absence records

Many companies avoid mold damage by using electronic files. However, some businesses also have physical documents, especially for older files. Those physical papers need protection.

Can mold damage HR papers?

Yes, mold can undoubtedly damage HR papers. Mold is a naturally-growing fungus that can propagate anywhere that is dark and warm enough and provides moisture and a food source. Paper is one of the food sources that mold loves to munch on. As firms often keep older records in the dark cupboards or basements, they might be ripe for mold damage.

How can I protect my firm’s HR records?

The most important thing you can do is make the switch to electronic records if you have not already. Make sure you have backups of electronic documents, too – Cloud storage is helpful.

For remaining paper records, you might:

• Install dehumidifiers in storage areas to cut down moisture
• Store documents in watertight boxes so water cannot enter
• Keep files away from potentially moldy areas such as dark corners 

What can SERVPRO do to help?

SERVPRO teams include trained mold remediation experts, who can remediate mold and reduce the risk of it coming back.

We will assess the situation in your office building, and let you know the steps we plan to take to fix the mold problem. In many cases, we start by setting up containment around the affected area. We use plastic sheeting to seal the spot off, cover all vents, and switch off the HVAC to stop the spores from escaping.

For very mild cases, gentle brushing and decontamination are enough to save records. In more advanced cases, we can consider vacuum freeze-drying to halt the damage and restore the documents.

Our teams also monitor moisture levels and dry the storage area to make it harder for mold to regrow.

For help protecting your business documents from mold damage, call SERVPRO DOWNTOWN LONG BEACH

SERVPRO Technicians Routinely Remove Smoke and Fire Damage from Furnishings

1/14/2021 (Permalink)

What qualifications should I look at for content restoration?

Restoring the contents of your home requires careful planning and expert attention to detail. Our roster of technicians hold qualifications from the Institute of Inspection, Cleaning, and Restoration Certifications- a nationally recognized, independent awarding body. We act responsibly to identify different types of smoke and odor issues in furnishings before performing the necessary steps to return them to a list condition. Soft furnishings can be tricky to restore due to their diverse material composition. Using pH tests and pre-testing, we can ensure that your contents do not suffer from dye bleeding, shrinkage, or fiber wear during the restorative process.

How do I remove smoky odors from soft furnishings?

Soft furnishings tend to be porous in nature, which can lead them to absorb fire damage in your home Soot’s and soils may affect the surface level of materials, while high-pressure fires can lead to odor penetration beneath the surface of the fabric. SERVPRO can deploy air-filtration devices to remove potentially odor-causing soot particles from the area and apply liquid deodorants directly onto furnishings. Standard timings for odor dispersal can vary, but usually, we expect odors to depart at the two-week mark. Using a masking agent, SERVPRO technicians can reduce the impact of unpleasant odors until they disperse naturally and become no longer noticeable.

What equipment do I need to remove fire odors?

• Misters and ultra-low volume thermal foggers can help to penetrate fabrics or crevices with an odor-neutralizing solvent
• Odor pellets in problem locations can mask odors temporarily until they dissipate
• Air filtration using high-efficiency particulate air (HEPA) filters can restore indoor air quality and remove the odor-causing particles

If you need content restoration after a recent fire, contact SERVPRO of Downtown Long Beach

What Is the Easiest Way to Clean the Ceiling After Fire Damage in My Apartment?

1/14/2021 (Permalink)

SERVPRO Provides Resources that Match the Cleaning Challenge Making It Easier to Restore Your Soiled Ceiling

Cleaning the ceiling can present many challenges, especially considering most smoke residues settle on its surface when there is a fire in your property. SERVPRO technicians have several resources that can help ease the cleaning of the ceiling in your Syracuse property.

What complicates ceiling cleaning after fire damage in your homes?

• The unusual position
• Delicate materials
• Ceiling fixtures

The location of the ceiling leads to awkward posture when cleaning, which can complicate the process or even lead to injuries. Our technicians use various accessories to simplify the process. For instance, we have different types of ladders, which help ensure proximity to the soiled areas. Alternatively, we can attach extension poles to regularly brush or clean sponge holders, for telescopic access to the ceiling when standing on the floor and at a less tiring angle.

Do ceiling materials affect the cleaning process?

Houses have various types of ceiling constructions, including:

• Conventional ceiling
• Suspended ceiling
• Tray Ceiling

Apart from the conventional ceiling, the other types add some level of difficulty to the cleaning process because of the design or the materials used to make them. For instance, if you have a suspended or drop ceiling, it is made of lightweight acoustic materials. Regular cleaning can damage it by over-wetting the panels. Our SERVPRO technicians use specialized cleaning methods such as Peroxide Active Cleaning, which eliminates overwetting.

We also overcome problems associated with different designs. For instance, the waffle-like coffered design or the multiple levels of the tray ceiling create crests and basins, which make it harder to remove residues. Our technicians have access to different resources, including chemical sponges and compressed air equipment, to help reach the residues conveniently. 

With the right support, it is easier to remove soiling from a ceiling after fire damage. Call SERVPRO of Downtown Long Beach

FLOOD DAMAGE - IT CAN OCCUR ANYWHERE!

1/14/2021 (Permalink)

Throughout the US, floods remain one of the most widespread and common natural disasters that affect us. No matter where you’re located, in the mountains, along the coast, in the city, close to a river, or out in the desert, you can still be impacted by a flood.

Here are some important safety tips to keep in mind:

• Even 6 inches of quickly moving water can sweep you off your feet so steer clear of floodwaters. If you find yourself in an area where the water reaches above your ankles, find another path, walk another way.
• When driving, the same rules apply: If you approach a flooded road, turn around and go another way. Most vehicles can be carried away by less than 2 feet of moving water. If caught by rising waters and the situation warrants it, get out of your car quickly and move to higher ground.
• Protect children from the dangers and diseases carried by contaminated floodwaters. What might look like a fun activity to them could prove deadly.

SERVPRO of Downtown Long Beach / Signal Hill has the experience and knowledge to assist you when a flood strikes your home or business. No matter the size, floods have the potential to cause extensive damage to property when not treated quickly and properly and the cleanup can be an overwhelming task.

We’re here 24/7 to help. Contact us at 562-591-1788

STORM/HURRICANE SEASON WHERE YOU'RE GOING? BE PREPARED!

1/14/2021 (Permalink)

Headed for a vacation destination that’s prone to Storms and Hurricanes?!

Vacations are a time for relaxation but what if an emergency strikes? It’s hurricane season and here at SERVPRO of Downtown Long Beach/Signal Hill, we are always looking out for our customer's safety and well-being. We've put together some tips for what to do if a hurricane strikes on your vacation and how to prep before you leave.

Before the trip:

• Check the local news:

While this might seem like an obvious tip it is very important to be up to date with the local weather at your vacation location. We recommend checking a week in advance to keep yourself up to date so there are no weather surprises while away!

• Get Hurricane Travel Insurance

When it comes to traveling, travel insurance is very important but specifically hurricane travel insurance during hurricane season is helpful. They’ll cover delays due to weather, accommodation cancelations, and going home early coverage, etc.

• Make a paper copy of documents

It is always important to make copies of your documents before you travel just in case something happens to them, where it be theft or a storm damages them! Print and bring copies of your travel insurance, itinerary, and key phone numbers as well as your passport (if necessary).

During hurricane:

• Identify a point of contact

It can be difficult to find cell service while on vacation so it is important to know where you can go to get in contact with others.

• Identify Evacuation Routes

Once onsite at your vacation, it is important to identify what the proper evacuation routes are to get to safety. Ask your hotel, landlord, or locals what those might be.

• Avoid any electrical wiring if you are wet or if the wiring is wet.

This will keep you from being electrocuted by any faulty wiring.

SERVPRO of Downtown Long Beach/Signal Hill wishes you a safe and hurricane-free vacation! We hope these tips have provided you the proper information to being ready and handling a hurricane emergency while on vacation. If you're in need of any assistance SERVPRO of Downtown Long Beach/Signal Hill is here to help. Call us at 562-591-1788

FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR?

1/14/2021 (Permalink)

At SERVPRO of Downtown Long Beach/Signal Hill, we have the opportunity to work on many water damage properties where multiple parties are involved.  We often have renters, homeowners, property managers, and HOAs on a single water damage repair.  Each project is unique when it comes to water restoration for condos or homes.  Renters are responsible for their belongings, except in rare cases where the landlord's policy covers rental belonging.  If a renter has a rental insurance policy, the policy may cover damaged contents (furniture, clothing, personal items), temporary housing if needed, or cleaning your belongings.  The homeowner is responsible for the structure of the property.  HOAs may be responsible for some of the structural repairs, depending on how the association bylaws are written.   

Part of our job at SERVPRO of Downtown Long Beach/Signal Hill is to guide you through this process.  We do water damage repairs every day, 24/7, so it is our pleasure to help you recover after a water emergency.  Our team is trained to help you file a claim and communicate with your landlord and property manager.  Please call SERVPRO at 888-591-1733 and we will help you with the water damage repair at your condo, home, or business. 

WATER DAMAGE: THE SCIENCE OF DRYING

1/14/2021 (Permalink)

The Science of Drying

When faced with water damage, we might instinctively reach for towels to dry the wet. We might add fans to aid the process. However, there is actually a science to the drying process. The knowledge of psychrometrics, the dynamics of moist air, is critical to lower the chances of secondary damages. Your IICRC certified and trained technicians at SERVPRO of Downtown Long Beach/Signal Hill know the steps to take when your business or residence experiences water damage:

• First, we’ll conduct an inspection to detect what material(s) are wet
• Next, we’ll measure how much moisture is in those wet components and monitor whether the materials are drying properly.
• Additionally, we’ll "speed up" the process by using professional drying equipment.  While a wet building can often dry naturally, it might do so unevenly, inadequately, or might take too long…all allowing for secondary damages to occur.

SERVPRO of Downtown Long Beach/Signal Hill has the knowledge, advanced equipment, and the technology, DryBook (a proprietary tool that provides real-time documentation, updates on the drying process, and confirms industry drying requirements are met) to ensure that your water damage is mitigated. We’ll make it “Like it never even happened.”

REVERSING WATER DAMAGE WITH INJECTIDRY SPECIALTY EQUIPMENT

1/14/2021 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we use a variety of tools and equipment to help reverse damage caused by elements such as water, fire, and mold. Our Injectidry equipment, for example, helps immensely in water-saturated projects by allowing us to reach inaccessible, water damaged areas.

The Injectidry is a piece of mat-panel drying equipment that provides a non-invasive process for drying high-risk areas of moisture such as walls, cavities, and hardwood floors. First, holes are drilled into drywall or under cabinets in the least visible locations possible. Next, small nozzles are inserted into a long hose, and the pressurized air pump injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices.  

This valuable tool supplements common drying equipment such as air movers, dehumidifiers, and air scrubbers, allowing us to remove less and restore more. With the Injectidry, we are capable of drying wall cavities without having to remove large sections of the interior wall. Instead, the small holes are simply patched, creating an easier and more cost-effective solution.  

This method is beneficial when a homeowner calls us within the first 24 hours of the water loss, and the source of the water is clean. If the drywall and materials are wet for more than 24-48 hours, repair may not be feasible, depending on the damage. Our expert technicians will tailor a plan to fit your situation.

With this effective tool, you can trust us to dry your home or business in the event of water damage caused by a storm, heavy rain, flood, or burst pipe to name a few. Don't hesitate to call us in the event of an emergency at 562-591-1788. We are available 24/7 to answer your call.

ULTRASONIC- THE WONDER MACHINE

1/14/2021 (Permalink)

Fire or Water damage affects more than just the physical property. When disaster strikes,  treasured possessions or important contents can also suffer from the effects of smoke, fire, mold, or black water. Did you know that SERVPRO of Downtown Long Beach/Signal Hill and our Ultrasonic Machine, with its heavy-duty cleaning capability, can restore your object back to near new condition ?! From electronics to jewelry, from home décor to antiques, items both fragile and durable may be saved by this technological wonder machine! Simply put, the process involves pressure waves, utilizing an implosion of bubbles occurring millions of times per second and producing tremendous vacuum energy. This breaks up the dirt and gently lifts the build-up away, reaching every nook and cranny that has been damaged.

Don’t despair that your prized possessions can’t be saved. Look to SERVPRO of Downtown Long Beach/Signal Hill and our Ultrasonic technology to help make the damage “Like it never even happened.”

WATER DAMAGE: THE SCIENCE OF DRYING Water

12/8/2020 (Permalink)

When faced with water damage, we might instinctively reach for towels to dry the wet. We might add fans to aid the process. However, there is actually a science to the drying process. The knowledge of psychrometrics, the dynamics of moist air, is critical to lower the chances of secondary damages. Your IICRC certified and trained technicians at SERVPRO of Downtown Long Beach/Signal Hill know the steps to take when your business or residence experiences water damage:

• First, we’ll conduct an inspection to detect what material(s) are wet
• Next, we’ll measure how much moisture is in those wet components and monitor whether the materials are drying properly.
• Additionally, we’ll "speed up" the process by using professional drying equipment.  While a wet building can often dry naturally, it might do so unevenly, inadequately or might take too long…all allowing for secondary damages to occur.

SERVPRO of Downtown Long Beach/Signal Hill has the knowledge, advanced equipment, and the technology, DryBook (a proprietary tool that provides real-time documentation, updates on the drying process, and confirms industry drying requirements are met) to ensure that your water damage is mitigated. We’ll make it “Like it never even happened.”

Commercial Water Toilet Overflow Is More Than a Messy Cleanup

8/27/2020 (Permalink)

Dealing with an overflowing toilet in your business is frustrating, especially if the situation seems to frequently occur. Along with the mess it leaves behind, a flooded toilet can quickly lead to water damage in other areas of the home. As well as potentially being a costly endeavor, the repair is made worse by the fact that the toilet could be a sign of a bigger sewer damage issue.

Toilet Problems

In most situations, there are three main reasons for a toilet overflowing:

Clogged Lines: This is the most frequent culprit, and a plunger often can fix the issues. In some cases, the clog may be too far down the line, a situation which may require calling a plumber. Frequent clogs may indicate it is time for a new toilet as well as serve as a reminder to only flush waste and toilet paper.

Blocked Vents: Plumbing fixtures store air and release it when flushing. Debris in vents can quickly lead to clogs that make toilets begin to drain more slowly or stop altogether.

Sewer Issues: The plumbing in your home is connected to the outside world. If the mainline to the sewer is clogged or broken, it can cause sewage backup. Along with toilet issues, there may be leaks in the basement or around other drains.

Professional Cleanup
When the culprit is sewer damage, it means that the overflowing water is contaminated and should be handled by a sewage company. Considered black water, it contains potentially harmful pathogens and microorganisms. If the overflowing water had wasted in it, it is best to contact a water remediation and restoration expert to handle the problem. Along with having the proper safety gear for the process, they have the know-how to detect additional damage and ensure that the cleanup is done properly. This guarantees your bathroom and affected areas are safe and clean.

While a toilet issue may seem like something that is easy to deal with, checking that there is no sewer damage is imperative before diving into cleanup.

4 Tips For Preventing a Fire in Your Home

8/27/2020 (Permalink)

No one likes to think about the possibility of having a fire in their home. Fires can be devastating physically, emotionally, and financially. Fortunately, there are ways you can prevent the likelihood of a home fire. Here are four tips for preventing a fire in your home.

1. Install Smoke Alarms
Fire preparation begins with installing smoke alarms in every sleeping room of your home. You should also have smoke alarms placed in hallways, kitchens, and family rooms. Once you’ve ensured you have the right number of alarms, be sure to test them monthly and replace batteries annually.

2. Educate
Education is key to increasing the safety of your loved ones. Teach children the following fire safety basics:

• Stop, drop and roll
• Fire crawl
• Checking doors for heat
• Escape routes
• The location and sound of smoke alarms
• Emergency phone numbers

3. Create an Escape Plan
Everyone should create a fire escape plan. Creating a plan is one of the best fire preparation tips to keep your family safe. Draw a floor plan of your house and mark all possible exits, including doors and windows, in each room. Walk through your home and ensure that exits are free from clutter and that children know how to open and safely exit each window.

4. Practice Your Plan
Once you have a plan in place, it’s wise to practice it. Choose at least two times a year to hold fire drills. These drills can either be planned or spontaneous. A good run-through of the plan will identify any areas that need to be adjusted or improved. Remember to emphasize that once you get outside, you should stay outside. Never go back inside a home that is on fire.
Fire preparation is one of the best things you can do to keep your kids safe in the event of a fire. If you ever experience a fire in your home, there are restoration specialists that can help restore your home.

Salvaging Smoke Damaged Items Through Cleaning

8/27/2020 (Permalink)

Having an insurance policy that covers fire damage to your property is one part of responsible commercial property ownership. Working with a qualified fire restoration service provider is another. If you ever experience a property fire, an expert in fire restoration knows and understands the best methods of content cleaning to quickly bring your property back to pre-fire conditions. From dry-cleaning to smoke odor removal, your professional restoration provider has the training and equipment to minimize the interruption to your operations.

Understanding Restoration vs Replacement

You may think that a fire restoration process automatically means the replacement of damaged content. On the contrary, the right professional provider looks for every opportunity to salvage items through cleaning before considering replacement. This includes testing items to see which ones can be returned to a pre-fire condition. Common cleaning methods include the following:

• Dry-cleaning. Appropriate for light residues or as a pre-clean to wet cleaning
• Wet cleaning. Best for moderate to heavy soil.
• Spray and Wipe. Used for objects that can’t be wet cleaned.
• Foam cleaning. Best for upholstery fabrics that may shrink or be otherwise damaged by wet cleaning.
• Abrasive cleaning. Refers to wiping surfaces through agitation and friction.
• Immersion cleaning. Involves dipping objects into a bath for cleansing.
  

Even electronic devices that have been damaged by the fire may be saved through a cleaning process. Fire restoration providers have the knowledge and equipment to thoroughly inspect electronics for repair and safe operation.

Letting the Pros Handle the Cleanup Process
The fire repair process requires consideration on several levels. In addition to fire and water cleanup and dry-cleaning, other services may be necessary including content storage to protect items from further damage. Your fire restoration pro can coordinate any move-out or pack-out work necessary to get your property back to a pre-fire state. Trust the pros to understand what is needed to get things back to normal.

3 Ways You Can Prepare Your Business for a Potential Fire

8/27/2020 (Permalink)

Ways You Can Prepare Your Company to Prevent a Potential Disaster

Your company should always be prepared for a potential business fire. A fire can cause severe damage to the structure of the building, expensive equipment, and business materials, and it can also put you and your staff in harm’s way. The good news is that there are numerous ways you can prepare your company to prevent a potential disaster.

1. Inspect the Fire Extinguishers

A key way to prevent damage from a fire is to regularly inspect all of the fire extinguishers. They should all be up to date. If this is not the case, it is best to have a professional come out and perform an inspection to make sure they are working properly. The extinguishers should also be mounted on the wall correctly, and there should be one placed on every floor.

2. Train Employees in Fire Safety

One way to avoid fire damage is to train your employees on business fire safety, so they are educated on what should be done if a fire occurs. Have a plan or drill that takes place often, so everyone is on the same page when it comes to workplace fire safety protocol. Designate a safety officer who will be in charge of creating escape routes and meeting points.

3. Keep Exit Doors in Check

It is important to have plenty of exit doors in the building, giving people numerous chances to get out safely if a fire occurs. It is also wise to make sure these doors are unlocked at all times and have enough lighting around them for employees to make a quick escape if the building or room is dark at the time of a fire. This is a key step when it comes to fire preparation.

Keep these tips in mind so you can increase the safety of your company and employees. In the event that a business fire does occur, it's wise to contact fire damage specialists that can assess, repair, and restore your property promptly.

Questions About Federal Disaster Aid

8/27/2020 (Permalink)

Common Questions About Federal Aid

After severe storms and flooding, the president can declare specific areas as disaster zones. People who live in these areas can receive assistance from FEMA. However, due to the misconceptions about disaster aid, people who qualify for assistance often do not receive it because they think they are not eligible. If you are in an area that has been declared a disaster zone and have sustained damage to your home, read on to find out some common questions about federal aid.

1. What Are the Grants For?
Disaster assistance can include money to help pay for temporary housing, home repairs, uninsured or underinsured property losses, and medical and dental expenses directly related to the storm. Other necessary expenses, such as the cost of hiring storm cleanup and restoration professionals, may also be covered under grants.

2. What Happens After You Register?
Once you have registered, you will receive a call from a FEMA home inspector to arrange a survey of the damages done to your home. This call will come through shortly after you submit your application. Your inspector will arrive at your house and show proper identification. They will not ask for money, make recommendations for contractors, or approve or deny your claim. Once your inspection is complete, you will receive a formal decision in the mail.

3. How to Apply?
You can apply for your disaster relief over the phone or online. Be sure to do so promptly because there is usually a deadline after the storm passes.

4. Who Should Apply?
Anyone who lives in a presidentially declared disaster zone and has sustained damage to their home, vehicle or other property due to a storm should apply for a FEMA grant. This is especially true if your damaged property was not covered under an insurance policy.
If your home was damaged after a severe storm or flood, you may be eligible for federal disaster aid. Be sure to understand what grants are available, who should apply, and the claim process to smoothly get your assistance.

How Does FEMA Help After a Storm?

8/27/2020 (Permalink)

When significant storm disasters strike, the Federal Emergency Management Agency may be one of the first agencies to provide shelter, assistance for basic needs, and offer help with damaged homes. How can FEMA help you after a storm? First, you should determine whether you qualify:

• Reach out for immediate assistance if you need it. The federal agency has partners providing immediate emergency assistance whether you qualify for federal assistance or not.
• Check disasterassistance.gov to determine whether you're in an area that has been declared for assistance.
• Once you've checked in online, a representative will complete an inspection/assessment of your residence.
• These officials won't ask for money or approve or deny your claim.
• If you qualify, you'll receive a check or direct deposit, as well as a letter describing the terms of receiving the money. If you don't qualify, you'll get a letter describing why you didn’t and information about appealing the decision.
  

The federal emergency agency offers several types of assistance for victims of major flooding and storm damage. Even if you think you won't qualify, it's a good idea to apply.

Housing Assistance
Some FEMA help is available through the Individuals and Households Program. This program offers low-interest loans administered through the Small Business Administration. Other forms of assistance from this program include temporary housing assistance, lodging expenses reimbursement, additional funding for home repair or replacement after insurance coverage, and, occasionally, housing construction financing.

Additional Types of Assistance
When necessary, the federal agency may also help with child-care expenses, medical and dental expenses, funeral and burial expenses, basic necessities (heating, clothing, furnishings,) cleaning items, and storage expenses. When it comes to hiring cleanup and reconstruction professionals, it's best to work with your insurance company.

Be Sure To Ask
There are many ways FEMA can help out residents of Urban Reserve, TX when the city qualifies for federal assistance. The most important thing to know is that you won't know whether you qualify if you don't reach out and ask.

Ways To Limit Mold Development and Exposure in Commercial Facilities

8/27/2020 (Permalink)

There are several commercial facilities prone to mold growth, including restaurants and laundromats. Limiting mold development and exposure in these buildings is paramount to financial security, especially with the potential business interruption caused by black mold. To avoid costly interruptions and repairs, consider contacting US, or perform routine maintenance in several crucial areas.

Assess structural integrity
Inspect plumbing
Address humidity issues

Assess Structural Integrity
To avoid a costly mold cleanup, assess the structural integrity of the building. Look for cracks, sealant failure, and other foundational, roofing, and drainage issues. You are looking for signs of water intrusion or areas that may allow water access. If you find anything, be sure to not only resolve the existing problem but also test the area for mold growth.

Inspect Plumbing
If the exterior of your facility is clear of any visible damage, inspect your plumbing systems. A mild leak can cause black mold and spawning significant business interruption. Aim to have professional plumbing inspection at least twice per year, once before winter and the other after the spring thaw.

Address Humidity Issues
Restaurants, dry cleaners, laundromats, and other commercial facilities can have areas of high humidity, which is conducive to aggressive mold growth. If the business has areas of high air-moisture content, it is vital to install proper ventilation systems, ceiling fans, and dehumidifiers. If the building routinely reaches humidity levels of over 50%, contact a professional to assess the facility and pinpoint specific problem areas for correction. A persistent moisture problem is one of the leading causes of mold development.

Because of the high-use and heavy foot traffic of commercial facilities, it is necessary to perform routine inspections to ensure the health and safety of workers and clients. While black mold is not inevitable, many commercial properties have a higher risk of exposure. If you are concerned about mold in your building, then contact a remediation specialist to test and assess the space.

Water Damage can be unexpected

8/2/2020 (Permalink)

SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

What to Expect

When you call us, we will ask questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring. This includes how many trained SERVPRO professionals we may need.

Our SERVPRO Representative will ask questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

We faster to any Water disaster

8/2/2020 (Permalink)

SERVPRO provides 24/7/365 fire and water damage restoration service.

We do not wait for regular business hours. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage are invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, plus more. SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.
More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Trust Us on COVID-19 Cleaning

8/2/2020 (Permalink)

In this season of pressure and vulnerability, the most ideal approach to battle the danger of COVID-19 is to be ready.

With regards to sterilization and disinfection, SERVPRO cleanup follows CDC rules and uses EPA-endorsed items. We're here to assist your business and your workers – 24 hours every day, seven days per week – until life has returned to typical in the networks we as a whole call home.

This is a suggestion to our clients that we are experts in cleaning services, and we hold fast to the most noteworthy cleaning and sterilization guidelines.

Specific Training

We are set up to clean and purify your home or business, as per conventions set out by the Centers for Disease Control and Prevention. We have long stretches of involvement with managing organic contaminants, and we will go past the extent of work that customary janitorial staff perform every day.

The CDC energizes cleaning of high-contact surfaces, for example, counters, tabletops, door handles, light switches, restroom apparatuses, latrines, telephones, consoles, tablets and tables. Different spaces referenced in the CDC's direction for business spaces include:

Kitchen/Food Areas

Restrooms

Schools/Classrooms

Workplaces

Retail Spaces

Water Fountains

Racking/Racks

Deals Counters

Floor coverings and Rugs

Step Handrails

Lift Cars

Play area Equipment

Wellness Equipment

Specific Products

The CDC suggests use of a named medical clinic grade disinfectant with claims against comparable microbes to the coronavirus. Different items in the SERVPRO product offering convey the EPA-affirmed rising microbes claims. While there is as of now no item tried against this specific strain of the coronavirus, we are following all rules as given by the CDC and neighborhood specialists.

Call Today for a Proactive Cleaning

WASHING MACHINE WATER DAMAGE: COMMON CAUSES

8/1/2020 (Permalink)

Washing machines are one of the most common sources of water damage in the home, and the damage can be costly, reaching potentially thousands of dollars.

Since each washing machine has multiple ways of causing water damage with multiple components that break down, we have made a list of parts that most commonly cause leaks:

1. Plugged floor drain: Before disassembling your washing machine, check that the floor drain is clear of debris like lint that can build up over time. Water on your floor may be the result of a clogged drain and not an issue with the washer itself.
2. External supply hoses: Start a fill cycle on your machine and look for drips around the water supply connection hose. If the hoses themselves seem to be free of corrosion or rust but are still dripping, try replacing the internal washers to create a tighter seal.
3. Internal hoses: If the supply hoses aren’t leaking, check the internal hoses that connect the inlet valve to the tub by opening up the washer cabinet. Cracked or perforated hoses may be the problem.
4. Seals: Normal wear and tear can cause door boot seals to crack or rip. If your machine is leaking during either the fill or agitation portion of the wash cycle, damaged tub seals could be the cause and will need to be replaced.

If you experience water damage in your Long Beach home as a result of a faulty washing machine, call SERVPRO of Downtown Long Beach/Signal Hill for an expert inspection and cleanup plan. We will fix the source of the problem and reverse the damage caused by faulty appliances. We’re available 24/7 at 562-591-1788.

PREPARING FOR HURRICANE SEASON BEFORE TRAVELING

8/1/2020 (Permalink)

Are you anticipating a storm or hurricane at your next travel destination?

While vacations are a time for relaxation, it might be concerning to discover a storm is headed for your tropical resort. Remain mindful of the following hurricane safety tips:

Before Traveling

Check the news: Stay up to date with the local weather at your vacation location up to a week in advance.

Obtain Hurricane Travel Insurance: Hurricane insurance can cover delays due to weather and help you cancel your trip or leave early. 

Make a paper copy of documents: Print and bring copies of your travel insurance, itinerary, and key phone numbers, as well as your passport (if necessary) to make sure you have reliable back-ups in case the internet is no longer available.

During a Hurricane

Identify a point of contact: It can be difficult to find cell service while on vacation so it is important to know where you can go to get in contact with friends or family members.

Identify Evacuation Routes: Once you reach your destination, it is important to identify proper evacuation routes and ask the hotel staff about their evacuation plan.  

Be mindful of your surroundings: Avoid any electrical wiring if you are wet or if the wiring is wet.

SERVPRO of Downtown Long Beach/Signal Hill wishes you a safe and hurricane-free vacation! If you're in need of any assistance related to storm damage, SERVPRO of Downtown Long Beach/Signal Hill is here to help. Call us at 562-591-1788

FLOOD DAMAGE CAN OCCUR ANYWHERE Storm

8/1/2020 (Permalink)

Floods are a common and widespread natural disaster, often resulting from a storm or hurricane damaging your area. Regardless of where you’re located, floods can reach the mountains, the beach, or even the desert.

It is important to remain mindful of the following safety tips:

• Avoid floodwaters if possible. Even 6 inches of quickly moving water can sweep you off your feet. If you are caught in an area where the water reaches above your ankles, find another path or walk another way.
• The same rules apply when driving. If you reach a flooded road, find a way around, or follow the directions of safety personnel. Many vehicles can be carried away by as little as 2 feet of moving water! In extreme flooding, consider leaving your vehicle to find higher ground if rising waters do not subside.
• Be cautious of consuming or bathing in water found outside. The disease can be carried by contaminated floodwaters resulting in prolonged sickness.

Floods have the potential to cause extensive damage to property when not treated quickly, and cleanup can be an overwhelming task. SERVPRO of Downtown Long Beach / Signal Hill has the experience and knowledge to assist you when a flood strikes your home or business. We’re here 24/7 to help. Contact us at 562-591-1788

SAVING A BOOK FROM WATER DAMAGE

8/1/2020 (Permalink)

If you experience flooding or severe water damage in your Long Beach or Lakewood home, rescuing your possessions from a burst pipe or water leak can become a stressful task. For example, finding a sentimental book or album soaking wet could lead you scrambling to dry it in a hurry and reverse the water damage.

In some cases, these items are not permanently ruined. The following tips can help you save a wet book, even if the pages are incredibly weak or completely soaked with water.

1. Shake out excess water. Even if the book appears to have water damage, there still may be hope. First, move the wet book to a dry area to prevent further damage. If the book is dripping with water, tightly hold it closed and shake out as much as you can.
2. Wipe down the cover. Once the excess water has been removed, use a microfiber cloth to gently wipe down the cover. Avoid wiping the individual pages as they might tear if you apply too much pressure.
3. Absorb the water. Lay down a washcloth on a dry, flat area to serve as a base to absorb the water. Just make sure that the material is not dyed, or it will bleed onto the wet book. Take advantage of direct sunlight to reverse the water damage even faster.
4. Place the book upright. After setting down the washcloth, set the book to stand upright to allow the water to flow down to the base. While hardcover books will be easy, you can use weights or bookends to prop up paperbacks for support.
5. Insert rags behind the covers. Place rags in between the front and back cover only. Avoid placing them in between the pages as they can rip easily.
6. Let the book sit. Allow the book to rest in standing position for as long as necessary to dry completely.

With some patience and ingenuity, a valuable book can be saved from water damage. For additional home and business restoration services, SERVPRO of Downtown Long Beach/Signal Hill has you covered every step of the way. Don’t hesitate to contact us for emergency cleaning and flood damage repair. We are able to restore your possessions using our professional equipment to help reduce the cost and stress of replacing them.

HOW TO PREVENT WATER DAMAGE: ON VACATION

8/1/2020 (Permalink)

There may be nothing worse than coming home from a relaxing vacation to a flooded home! Water damage that isn't resolved quickly can turn into a mold problem.  When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout the residence in as little as 48-72 hours. Mold can cause health effects and can also cause significant damage to your property. So avoiding water damage while you are away is key vacation prep! Here are a few tips, before you head out, to keep your property dry and, hopefully, damage- free:

-Inspect the hoses that connect to major appliances such as washing machines, dishwashers and refrigerator ice-makers. Replace any old or damaged hoses.

-Clear all the debris out of your rain gutters, and check the downspouts for any blockages. This will enable water to exit your roof correctly without flooding or backing up.

-Ask someone to check on your home periodically while you are away to make sure all goes well. If there is a leak or flood, they’ll catch it in the early stages.

-Consider shutting off automatic sprinklers in the front and back of the house. This will prevent you from having a flood in your yard that can migrate into the property.

-Consider turning off the main water in the house. In this way, you are completely avoiding any in-home water damage from pipes that could possibly burst in your absence.

SERVPRO of Downtown Long Beach/Signal Hill is ready to assist when your home is affected by water damage (fire damage, smoke damage, biohazard too)  whether you've been away on vacation or not! Call us 24/7 at 562-591-1788 and let us know how we can help!

Flattening the curve

6/29/2020 (Permalink)

Sanitizing a commercial property

As many states begin to reopen, we all have feelings of uncertainty going into spaces we used to not think twice about. The grocery store, a coffee shop, your own work desk are all spaces that we used to frequent. At SERVPRO of Downtown Long beach we are offering our disinfectant services to places of businesses, so employees and customers feel safe in your place of business. we have a responsibility to take care of our fellow neighbors. 

Practicing preventative cleaning for reopening is essential. When we enter your home or business, we are able to disinfect your entire area with EPA approved products. As we look toward the reopening date, we want to ensure your business is prepared to act and your home is sanitized to guarantee safety. 

We are providing disinfecting services for COVID-19 as well as general detailed cleanings for unoccupied homes collecting dust. 

Our Disinfectant services include:

• Thorough cleaning of effected areas with disinfectants approved by the EPA

• Approved Hospital Grade disinfectant. Our cleaners are usable on any surface and are safe.

• Surface wiping of critical contact areas. Fixtures, keyboards, phones, door handles, certain contents within the affected area are hand wiped. A 5-10 minute dwell time should be allowed post wipe down. Walls up to a height of approximately 5’ throughout traffic areas.

• Technicians will always wear masks and gloves. If needed, overalls will also be worn.

Since many homes and offices have been vacant for some time, we also offer a detailed floor to ceiling deep cleaning, from base molding to crown molding including content manipulation, carpets, and upholstered furniture if needed. We will clean every square foot leaving your home or office in the highest condition. 

SERVPRO of Downtown Long Beach is dedicated to helping flatten the curve and ensure your safety so you can spend more time focusing on the important things in life. If you have any questions, feel free to call us

Candle safety tips to prevent fires

6/29/2020 (Permalink)

Candle Flame

Us here at SERVPRO of Downtown Long Beach have complied with a list of important tips to help you understand how dangerous candles can be and how to use them safely. 

Quick tips-

• 38% of home candle fires start in bedrooms and cause 35% of associated deaths. 
• More than 50% of all candle home fires start because the candle was too close to a flammable item (I.E. mattresses, bedding, curtains, cabinetry, or furniture are ignited). 
• In 12% of home candle fires and in 25% of associated deaths and injuries, the household occupants were asleep when the fire occurred.
• Unsupervised children are involved in 20% of home candle fires. 
• Having a working smoke alarm reduces one’s chances of dying in a fire by nearly 50%.
• 11% of home fires are caused by falling asleep while a candle is lit
• 58% of home fires started when something flammable was too close to the lit candle
• 36% of home fires start in the bedroom

Preparedness Tips:

• Remember that lit candles are fire. Keep them at least 12 inches from anything that can burn, such as curtains, bedding, mattresses, paper, books, flammable decorations, clothing, and upholstered furniture.
• Never leave a room or go to sleep before blowing out all lit candles.
• Use candle holders that are sturdy and won’t tip over easily. Candleholders that are made from a material that cannot burn, and are large enough to collect dripping wax would also be a good idea.
• Place candles where they cannot be reached or knocked over by pets or children.
• During an emergency, always use flashlights instead of candles as light sources.
• Never leave a child unattended in a room with a candle. Additionally, keep all matches and lighters out of reach of children.
• Keep all lit candles and any other open flames away from flammable liquids.

In the worst-case scenario of a home fire, SERVPRO of Downtown Long Beach is here to help. We can clean your content and home; demo affected areas and eliminate smoke odor from your home. Feel free to call us

FIRE SAFETY TIPS TO AVOID FIRE DAMAGE

6/8/2020 (Permalink)

How to Avoid Fire Damage and Keep Your Home Safe

Fires can happen anytime/anywhere and the impact of fire damage is overwhelming. That’s why SERVPRO of Downtown Long Beach/Signal Hill is open 24 hours a day, every day, just in case an emergency, such as a fire, strikes your home. We are always looking out for the safety of our customers and ways to assist in keeping emergencies, such as fire damage, at a minimum. With fire season in California upon us, it is important to always be updated on fire safety measures in your home. Here are some recommended steps:

Smoke Detectors

-Install at least one smoke detector on every level of the home, near the bedrooms, and one in the garage.

-Test all the batteries monthly

-Clean your smoke detectors from dust and dirt to keep them working properly

Fire Escape Plan

-Establish a planned escape route for every room in the house

-Determine an outside meeting place for all family members

-Review your plans and practice a fire drill with household members twice a year

Electricity

-Use fire-safe electric outlets

-replace fraying cords

-Do not overuse one plug

Outdoor Tips

-Fire Resistant Plants

-BBQ grill away from the house

The safety and security of our customers are important to all of us at SERVPRO of Downtown Long Beach/Signal Hill. By taking these preventative measures, you take steps toward avoiding fire damage and the loss and suffering it can cause. If you do find yourself affected by smoke damage, fire damage, or other emergencies, we’re here to help. Call us 24/7 at 562-420-0030.

Need a Board Up Service?

6/3/2020 (Permalink)

If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services. Any openings in the structure needs to be properly boarded up to protect the building from weather and illegal entry. Your insurance policy also requires you to be proactive on protecting your home or business after any type of damage has occurred, otherwise the insurance company could account any further/secondary damage to the structure as negligence.

Not every situation requires the most extensive board up that the U.S Fire Administration have in their board up procedure manual, such as after a fire where the entire home is destroyed  and is considered a complete loss. While each emergency board up is different, let’s take a look at how to properly board up a structure after damage has caused an opening in the building.

Determining How Much Protection Is Needed

1. Openings in the basement, first floor doors, windows and any point of entry accessible from a porch, fire escape or other potential climbing point require additional security measures. These openings should be barricaded with plywood, 2x4s, bolts and nails.
2. Openings that are at least 10′ from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails in each brace, and every 12″ around the perimeter. For these openings the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brickwork on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight.

Need Emergency Board Up Services? Contact SERVPRO of Downtown Long Beach / Signal Hill today to schedule an appointment. (562)-591-1788

How to prevent fire damage and keep your home safe?

4/2/2020 (Permalink)

The most effective method to Avoid Fire Damage and Keep Your Home Safe

Flames can happen whenever/anyplace and the effect of fire harm is overpowering. That is the reason SERVPRO of Downtown Long Beach/Signal Hill is open 24 hours per day, consistently, just in the event that a crisis, for example, a fire, strikes your home. We are continually paying special mind to the security of our clients and approaches to help with keeping crises, for example, fire harm, at least. With fire season in California upon us, it is imperative to consistently be refreshed ablaze security quantifies in your home. Here are some suggested advances:

Smoke alarms

- Install in any event one smoke alarm on each degree of the home, close to the rooms, and one in the carport.

- Test all the batteries month to month

- Clean your smoke alarms from residue and earth to keep them working appropriately

Emergency exit Plan

- Establish an arranged departure course for each room in the house

- Determine an outside gathering place for all relatives

- Review your arrangements and practice a fire drill with family unit individuals two times per year

Power

- Use fire-safe electric outlets

- supplant fraying strings

- Do not abuse one fitting

Outside Tips

- Fire Resistant Plants

- BBQ flame broil away from the house

The wellbeing and security of our clients is imperative to us all at SERVPRO of Downtown Long Beach/Signal Hill. By taking these protection measures, you step toward keeping away from fire harm and the misfortune and enduring it can cause. On the off chance that you do end up influenced by smoke harm, fire harm or different crises, we're here to help. Call us day in and day out at 562-591-1788.

Flood damage can be very dangerous!

4/2/2020 (Permalink)

All through the US, floods stay one of the most far-reaching and basic catastrophic events that influence us. Regardless of where you're situated, in the mountains, along the coast, in the city, near a stream or out in the desert, you can even now be affected by a flood.

Here are some significant wellbeing tips to remember:

Indeed, even 6 crawls of rapidly moving water can deeply inspire you so avoid floodwaters. In the event that you end up in a region where water comes to over your lower legs, discover another way, walk another way.

When driving, similar standards apply: If you approach an overflowed street, pivot and go another way. Most vehicles can be diverted by under 2 feet of moving water. Whenever got by rising waters and the circumstance warrants it, escape your vehicle rapidly and move to higher ground.

Shield youngsters from the perils and infection conveyed by polluted floodwaters. What may resemble an enjoyment action to them could demonstrate dangerously.

SERVPRO of Downtown Long Beach/Signal Hill has the experience and information to help you when a flood strikes your home or business. Regardless of the size, floods can possibly make broad harm property when not treated rapidly and appropriately and the cleanup can be a staggering errand.

We're here every minute of every day to help. Get in touch with us at 562-591-1788

How to stay aware of Hurricane damage?

4/2/2020 (Permalink)

Set out toward a get-away goal that is inclined to Storms and Hurricanes?!

Excursions are a period for unwinding however imagine a scenario where a crisis strikes. It's storm season and here at SERVPRO of Downtown Long Beach/Signal Hill, we are continually paying special mind to our client's security and prosperity. We've assembled a few hints for what to do if a storm strikes on your excursion and how to prepare before you leave.

Prior to the outing:

Check the neighborhood news:

While this may appear as though an undeniable tip it is essential to be in the know regarding the neighborhood climate at your get-away area. We prescribe checking seven days ahead of time to stay up with the latest so there are no climate shocks while away!

Get Hurricane Travel Insurance

With regards to voyaging, travel protection is significant however explicitly typhoon travel protection during tropical storm season is useful. They'll cover delays because of climate, settlement cancelations, and returning home early inclusion, and so forth.

Make a paper duplicate of records

It is constantly imperative to make duplicates of your reports before you travel simply incase something transpires, where it be burglary or a tempest harms them! Print and bring duplicates of your movement protection, agenda, and key telephone numbers just as your visa (if essential).

During storm:

Recognize a state of contact

It very well may be hard to track down cell administration while in the midst of a get-away so it is essential to know where you can go to get in contact with others.

Distinguish Evacuation Routes

Once on location at your excursion, it is critical to distinguish what the best possible departure courses are to get to wellbeing. Ask your inn, landowner, or local people what those may be.

Keep away from any electrical wiring on the off chance that you are wet or if the wiring is wet.

This will shield you from being shocked by any defective wiring.

SERVPRO of Downtown Long Beach/Signal Hill wishes you a safe and tropical storm-free get-away! We trust these tips have given you the correct data to being prepared and taking care of a typhoon crisis while in the midst of a get-away. In case you're needing any help SERVPRO of Downtown Long Beach/Signal Hill is here to help. Call us at 562-591-1788

Smoke Damage can be killer!

4/2/2020 (Permalink)

At SERVPRO of Downtown Long Beach/Signal Hill, fire reclamation and tidy up is one of our claims to fame. Smoke, included carbon monoxide, carbon dioxide, and sediment, influences a's structure in startling ways. Contingent upon temperature, the earth, and wind current, smoke can convey in a wide range of territories and cause more harm than you understand. To secure your wellbeing and save your property speculation, rely on SERVPRO of Downtown Long Beach/Signal Hill to reestablish your structure back to new.

Since sight-seeing rises, the smoke buildup is most normally found on the roof legitimately over the wellspring of the fire. Sediment can likewise reach out to within edge as cool air beneath opens a way for smoke to head out to outside dividers and windows. Along these lines, perceptible recoloring and smell stays present all through.

Furniture, improvements, and encased spaces collaborate with the smoke in irregular manners. As particles become energized in hotter air, they move from hot zones to colder territories of the room, dropping out of the air and onto generally encased zones. These particles rest behind cool curtains or under shades, and they travel into drawers, storage rooms, and cavities. Since smoke particles are regularly ionized (having an electrical charge), smoke harm may likewise happen on encompassing nail heads in the roof and engineered materials, for example, vinyl, because of their more prominent ionization attributes. You may likewise observe web-like shapes toward the edges of the room brought about by the solid charge of consuming plastics.

Moreover, air flows may divert smoke from the fire, causing harm in astounding zones. To begin with, the smoke will discover its way into the cool ventilation work, harming rooms found away from the fire. Airstreams may then haul it around entryways, similar to water passing items in a stream. Thus, buildup expands on the most distant side of entryway openings with the example decreasing further away from the fire. Understanding the material science removes riddle from an upsetting circumstance.

Smoke coming about because of fire can carry on in unintended manners. It saturates a house as it looks for new places to settle. The subsequent impacts can be durable and affect your wellbeing. Until experts fix the harm and supplant smoke recolored regions, the room is practically dreadful. In the event that you end up in such a circumstance, SERVPRO of Downtown Long Beach/Signal Hill will make them inhale better.

We are licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed

4/2/2020 (Permalink)

At SERVPRO of Downtown Long Beach/Signal Hill, we manage plenty of startling issues and make an arrangement to comprehend every one. One regular threat found in numerous homes incorporates the possibly destructive material, asbestos.

While Congress instituted the Toxic Substances Control Act in 1976 to thoroughly direct poisonous substances including asbestos, it hasn't kept the material from showing up in structures and numerous shopper products. Most as of late, on June 1, 2018, The U.S. Ecological Protection Agency (EPA) made it simpler for organizations to utilize asbestos in new items.

Following the new presidential organization "structure" for assessing dangers, the EPA would just confine items that represent an immediate hazard to laborers rather than a general hazard to air, ground, or water pollution. While asbestos imports are followed and audited for new purposes, many stress the EPA will be excessively indulgent as they have been for pesticides, air contamination from vehicles, and coal-terminated force plants. Asbestos imports to the U.S., which have declined in general and over the most recent couple of years, rose 45 percent somewhere in the range of 2015 and 2016.

Asbestos couldn't arrive at a total boycott in the U.S. in 1991, and it is as yet liable for the passings of around 40,000 Americans yearly.

So what is asbestos, the perils it postures, and signs to pay special mind to?

Asbestos filaments are a delicate, adaptable, mineral substance that is impervious to warmth, power, and consumption. For a considerable length of time, this material has been utilized in insulating and electrical materials, floor tiles, vehicle parts, and shopper items, for example, hair dryers. Shockingly, these minuscule filaments are scentless, for all intents and purposes imperceptible, and can cause aggravation in lung tissue when breathed in. Side effects may stay lethargic for 20-50 years, making the old increasingly defenseless to mesothelioma, an uncommon malignancy of the lungs. On the off chance that you presume a lot of asbestos in your structure, check for the accompanying:

Surface examples on material and shingles with dimples or shallow cavities.

Inside and outside joints where plastic, aluminum, or wooden sprinters were gotten together with asbestos sheets and glues, similar to window clay, drywall tape, and joint concrete.

Asbestos protection in the storage room or in washroom floor tiles.

Tell SERVPRO of Downtown Long Beach/Signal Hill for master cleaning from us and our related experts. An authorized decrease pro will play out an asbestos review and decide whether it should be secured or evacuated. You can rely on us to keep you and your family solid and risk-free.

We'll be there quickly with the assistance you need.

3/29/2020 (Permalink)

Flooding and water harm occasions at more noteworthy Long Beach/Signal Hill business properties are regularly mind-boggling with various issues that require an educated and adaptable reaction. Regardless of whether we're managing a moderately little water cleanup situation or an enormous scope occasion, we work rapidly to evaluate every one of a kind circumstance and seclude the harmed region. In numerous occurrences, typical activities can proceed in an impermanent space while we reestablish your office.

Restoring Commercial Properties Presents Unique Challenges

Our experts are prepared to be aware of lawful and ecological concerns and endeavor to completely reestablish the harmed region while working inside your budgetary imperatives. We comprehend that consistently spent tidying up is an hour of lost income and profitability. So when a crisis circumstance emerges in your business, call us and we'll be there quickly with the assistance you need.

About SERVPRO of Downtown Long Beach/ Signal Hill

SERVPRO of North East Long Beach/Lakewood specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We'll react to your call, survey your harms and take care of your issues!

3/29/2020 (Permalink)

A funnel rushes in the night, what do you do? Sprinklers go off, sewage backs up, cheats abandon broken glass and harmed insides, where do you turn? There is no time allotment for when fiasco strikes, regardless of whether it is water harm, fire harm, a biohazard crisis, and so forth … so SERVPRO of Downtown Long Beach/Signal Hill is prepared for you every minute of every day. We have workers accessible to take as much time as necessary, quickly, to react to your calamity. We are completely arranged to help you when a crisis hits your home or business. We know the effect, by and by, expertly and monetarily, lost days can have if a crisis strikes an office or property. That is the reason we are focused on ensuring that you return to pre-harm conditions at the earliest opportunity. On the off chance that a catastrophe strikes, be it the center of the night or during a bustling workday, make a point to call SERVPRO of Downtown Long Beach/Signal Hill at (562)- 591-1788. We'll react to your call, survey your harms and take care of your issues!

Hot smoke moves to cooler zones and upper degrees of a structure.

3/29/2020 (Permalink)

Smoke and sediment is extremely intrusive and can enter different pits inside your home, causing shrouded harm and smell. Our smoke harm aptitude and experience permits us to review and precisely survey the degree of the harm to building up a complete game plan.

Smoke and ash realities:

Hot smoke moves to cooler zones and upper degrees of a structure.

Smoke streams around plumbing frameworks, leaking through the openings utilized by channels to go from floor to floor.

The kind of smoke may enormously influence the rebuilding procedure.

Various Types of Smoke

There are two unique sorts of smoke–wet and dry. Accordingly, there are various sorts of sediment buildup after a fire. Before rebuilding starts, SERVPRO of Downtown Long Beach/Signal Hill will test the residue to figure out which sort of smoke harm happened. The cleaning methodology will at that point be founded on the data distinguished during pretesting. Here are some extra data:

Wet Smoke – Plastic and Rubber

Low warmth, seething, sharp smell, clingy, messy. Smoke networks are increasingly hard to clean.

Dry Smoke – Paper and Wood

Quick consuming, high temperatures, heat rises in this manner smoke rises.

Protein Fire Residue – Produced by vanishing of material as opposed to from a fire

For all intents and purposes undetectable, stains paints and varnishes, outrageous sharp scent.

Our Fire Damage Restoration Services

Since each smoke and fire harm circumstance is somewhat extraordinary, everyone requires an exceptional arrangement custom-made for the particular conditions. We have the hardware, skill, and experience to reestablish your fire and smoke harm. We will likewise treat your family with sympathy and regard and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 562-591-1788

What to do if you have fire in your house?

3/6/2020 (Permalink)

FIRE IN A HOUSE

Fire could result from several different causes including cooking equipment, old electrical equipment, and flammable materials. Should you experience a sizable fire in your home for any reason, there are some important steps to take during the fire. Remain mindful of the following actions:

• Get The fire extinguisher
• Raise an alarm
• Call 911
• Leave Valuables behind
• If your clothes catch on fire. Don’t run just stop and roll over.
• Cover your nose. The smoke is more dangerous than the fire.
• Safety Evacuation spot.
• Contact your local Red Cross. They can help provide food and provisions
• Notify your insurance company about the fire
• Do not re-enter your home until instructed to do so. Talk to firefighters about what can be salvaged instead

Always remember to make sure that everybody is safe. close the door behind you. Research has proven that closing doors prevents fire from spreading, which simply means the fire will be relegated to a spot for a while. Nobody wants a fire in his house but simple don’t panic.

Don’t forget to call SERVPRO to restore your house "Like it never even happened."

What is asbestos, the dangers it poses, and signs to look out for?

3/6/2020 (Permalink)

At SERVPRO, we deal with a lot of unexpected problems and create a plan to solve each one. Asbestos is common danger found in many homes.

What is asbestos, the dangers it poses, and signs to look out for?

Asbestos filaments are a delicate, flexible, mineral substance that is impervious to heat, power, and consumption. For a considerable length of time, this material has been utilized in fireproofing and electrical materials, floor tiles, car parts, and shopper items, for example, hair dryers. Lamentably, these infinitesimal strands are scentless, for all intents and purposes undetectable, and can cause irritation in lung tissue when breathed in. Side effects may stay lethargic for 20-50 years, making the older progressively helpless to mesothelioma, an uncommon malignant growth of the lungs. In the event that you presume a lot of asbestos in your structure, check for the accompanying: Surface patterns on roofing and shingles with dimples or shallow craters.

• Interior and exterior joints where plastic, aluminum, or wooden runners were joined with asbestos sheets and adhesives, like window putty, drywall tape and joint cement.
• Asbestos insulation in the attic or in bathroom floor tiles.

Asbestos was unable to reach a complete ban in the U.S. in 1991, and it is still responsible for the deaths of about 40,000 Americans annually.

Notify SERVPRO of NE for expert cleaning from us and our associated professionals. A licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed. You can count on us to keep you and your family healthy and hazard free.

MOLD EXTRACTION, HOW FAST WE ARE!

3/6/2020 (Permalink)

Home and entrepreneurs place a great deal of their confidence in their buildings when they submit the requests to supply their shops with things and products. While you may have made the significant starting venture quite a while prior, each thing that you have available to be purchased inside the shop speaks to a part of that money related course of action that you have with your provider to follow through on your finish of the understanding. At the point when water misfortune occurrences happen inside the home or property, you need to act promptly to shield this venture from hopeless damage. Our experts are promptly accessible to help!

While you can't anticipate when you may need water or mold evacuation, the quicker that you can verify this administration, contain and suitably clean the zone, the less of the things and stock all through your home or property that can turn out to be straightforwardly affected. Our SERVPRO experts can work rapidly to offer successful moderation arrangements including quick extraction when you need it the most.

At the point when we previously come into your building, some portion of our group attempts to set up the extraction gear required to start expulsion and rebuilding endeavors while another segment of our team can work to expel in danger substance from the influenced region. Without an across the board circumstance, quite a bit of these moving things can get put away in an alternate region of your store except if they require centered drying and cleaning attention.

Our SERVPRO technicians on location decide the best hardware for the seriousness of the water damage, running from versatile wet-vac units with extraction wands to gas-controlled rubbish siphons and our extractor truck. With the compelling evacuation of overabundance water, our group can find a good pace completely drying the damaged territory and shielding your building from potential remaking or remediation needs.

While there are numerous worries when your home or property endures a water misfortune episode, the speculation that you have made and substance of the property. SERVPRO has effective extraction and drying gear to recover your entryways open rapidly. Call us whenever calamity strikes at (562) 420-0030

How to stay safe during a Flood?

1/2/2020 (Permalink)

Cars are drawn from flood water

Entering flood waters, or staying after a flood has passed can bring about damage. Flooding is an impermanent flood of water onto land that is regularly dry. Floods are the most widely recognized catastrophic event in the United States. A result from rain, snow, coastal storms, storm surges, and overflows of water systems. Develop slowly or quickly – Flash floods can come with no warning. Cause outages, disrupt transportation, damage buildings, and create landslides.

How to Stay Safe During a Flood?

• Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.
• If flash flooding is a risk in your location, then monitor potential signs, such as heavy rain.
• Learn and practice evacuation routes, shelter plans, and flash flood response.
• Gather supplies in case you have to leave immediately, or if services are cut off. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets. Obtain extra batteries and charging devices for phones and other critical equipment.

• Keep important documents in a waterproof container. Create password-protected digital copies.
• Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

After returning home SAFE and the flood-affected your house, call SERVPRO of Downtown Long Beach / Signal Hill to assess the situation. We have the knowledge, tools, and storage so we can restore your house or business as fast as possible.

call us today at 562-420-0030

How to prevent rain water to enter your house?

12/2/2019 (Permalink)

Watering leaking inside the house throws the window.

Water damage is the worst nightmare for a homeowner. Roof leaks wet basements, and caved in walls are very expensive to fix. Also, no one wants to have the furniture get ruined by water intrusion and mold. That why it’s essential to understand this tip to keep your house safe during winter rainstorms. Here are tips to help you avoid water leaks inside your home.

• Make sure gutters are clean

Dirty gutters they are a severe problem because it prevents the water flow, which is going to make overflowing of water, and that may lead to trickle-down walls and into the house foundation. Always clean the gutters every other week.

• Prevent the landscaping from getting closer to your house

If the garden is getting closer to the home, water will ultimately lead to foundation cracks, and the roots of the plants have the potential of growing into the sprinkler system, drainage, and septic tanks.

• Water bill is the primary key to know if there is a leak inside walls or no.

Always keep an eye on the water bill. If it went to high, that means that there is a leak in one of the pipes and you need an immediate fix because water leaks in walls will lead to cracks and sometimes building falls. look around for caved walls and peeling paint, signs you have water damage within the layers of your walls.

• Never leave connected hoses, not in use

Connected hoses with water in them they might freeze water in pipes and make an ice block that can stop water flow

If you need foundation repairs our professional team at SERVPRO of Downtown Long Beach / Signal Hill can help you fix any leaks and leave your house dry and clean.

DISASTER RECOVERY TIPS FOR SMALL BUSINESSES

9/23/2019 (Permalink)

Emergencies caused by water, fire, or mold that interrupt normal business processes have an enormous impact on start-up and cash-only businesses. For small businesses especially, the livelihood for both the owner and employees could be in jeopardy. The Federal Emergency Management Agency estimates that 40% of small businesses fail to re-open after a natural disaster. With preparation, you can greatly increase the chance of your business recovering. Use the following steps as a guide to develop a post-disaster plan to keep your business running after an emergency.

• Develop a communication strategy: Allow a trusted individual to communicate with disaster relief services, suppliers, and financial institutions
• Keep your data safe: Have a back-up of your business' files in multiple locations. Consider storing data remotely, allowing access from multiple devices.
• Seek a restoration expert: Restoration companies such as ours will come to your aid to listen to your concerns, minimize loss, and fix damages.
• File an insurance claim: Examine your policy and make sure there are no gaps. Also ask the questions, "Are additional damages covered? What are my deductibles?"
• Disaster loan assistance: There are various government agencies and organizations that can help your business recover. Visit the U.S. Small Business Administration website to learn about their Disaster Loan Program to help fix property and restock supplies.

Preparation is vital to recovering from any disaster. With the right plan to protect against emergencies caused by natural disasters or other factors, your chance of re-opening will increase significantly. SERVPRO of Downtown Long Beach / Signal Hill is ready to help restore your business and ensure that your doors are open for business as soon as possible.

SIGNS OF A SLAB LEAK

9/3/2019 (Permalink)

Water damage can occur in a variety of ways, including a slab leak. A slab leak is a term to describe a leak that has developed in the copper water lines running below the concrete foundation of your home. When these same leaks are above ground, in the wall or ceiling, they are known as pinhole leaks.

Slab leaks can wreak havoc on your home and become expensive to repair. The water pipes for your home run through the slab, and as they get old and corrode, or the house settles into its foundation, pipes may spring leaks or break. Check out the signs in this list, so you'll be ready if it happens to you.

There is a visible puddle on the floor

The most common sign of a slab leak is a puddle on the floor that can grow larger over time, as water bubbles up from underneath. You'll often find the puddle close to where plumbing is located, such as the bathroom, kitchen or laundry room. If you see a puddle, look around carefully to make sure the leak isn't actually coming from an appliance.

High Water Bill or Heating Bill

If there is no reason why your water or heating bill is suddenly sky high, you might have a slab leak on your hands. Having a hot water leak in your slab is the same as leaving your hot water running around the clock, which means your hot water heater is also running 24/7, using a ton of electricity or gas. 

Warped Wood Floors or Damp Carpet

Water bubbling up from a slab leak accumulates and often comes up under your carpeting or wood floors. Keep an eye out for warped wood flooring or dark or damp areas on your carpet.

If you think you have a slab, don't hesitate to call us 24/7. We will identify the source of the problem, restore your home or business to preloss conditions, and make it "Like it never even happened."

WHAT CAUSES KITCHEN CABINET WATER DAMAGE?

9/3/2019 (Permalink)

Due to all the water lines and drain pipes, your kitchen is one of the most common rooms for water damage. When it comes to water damaged kitchen cabinets, a leak from any one of those water lines can cause significant damage. Some of the most common causes of kitchen cabinet water damage include:

• Leaky pipes under the sink
• Dishwasher floods
• Water supply line issues
• Faucet leaks or malfunctions
• Broken or leaking refrigerator water lines
• Clogged and overflowing sinks
• Excessive condensation from cooking
• Frozen and burst water pipes

In order to prevent water damage in your kitchen, you should check for signs of water damage regularly. Inspect under sink cabinets for signs of leaks and make repairs if necessary. Check dishwasher and refrigerator supply lines at least once per year. Additionally, avoid using plastic water lines when installing a supply line to your refrigerator or ice maker.

If you experience water damage in your Long Beach home, SERVPRO of Downtown Long Beach/Signal Hill is ready to answer your call. Our team is ready to reverse water damage and restore you home and business back to preloss conditions. We are ready to help 24/7.

ARE YOU PREPARED FOR A STORM?

8/27/2019 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we recognize that your home or business may not be adequately built to handle storm damage. If you experience damage caused by wind or water in the event of a storm, we’re here to help!

Torrents of black water, sewage water containing bacteria, mold, and viruses, begin to devastate businesses by first permeating through the floors, walls, and ceiling. Here the water can infiltrate through coating breaks, between seams, and under baseboards. When exposed to this kind of water, complete removal and replacement of contaminated areas is recommended. If the edges of your floorboards begin to rise, they can often be sanded by our SERVPRO technicians. Unfortunately, if the floorboards experience extreme saturation on the top layer of wood, sanding is not an option and complete removal might be the best course of action. 

Strong winds can cause adjacent trees to become a hazard to your home or business. Did you know a single branch from a large tree could have enough weight to collapse a roof? As a result, runoff of torrential rains may begin to flow into your Long Beach home or business. In this situation, SERVPRO technicians can use penetrating moisture meters and special equipment to recommend the best course of action based on the amount of damage incurred.

If you find yourself in a situation too big to handle, call SERVPRO of Downtown Long Beach / Signal Hill for immediate and professional service at 562-591-1788.

WHAT IS BUSINESS CONTINUITY PLANNING?

8/19/2019 (Permalink)

Fire and water can create commercial damage that impacts your local Long Beach business in several ways. This might include infrastructure damage, employee injuries, and loss of revenue. It is important to ensure that your business continues running smoothly, even after a natural disaster, by creating a business continuity plan.

Business continuity planning is the creation of an emergency plan by recognizing threats facing the company and ensuring that assets are protected and remain functioning. For example, a finance corporation might back-up its computer and client files offsite, providing satellite offices access to important information in the event of an emergency. Once critical business functions are identified and a plan is in place, it’s advantageous to delegate business disruption duties to specific employees.

An area that is often overlooked is damage within the supply chain. If your business relies on a sole supplier for goods or services, a fire within their building is likely to have an adverse effect on your business. As a supplier, dividing operations will lead to partial damage instead of total loss.

With a well-designed plan, we hope to see your Long Beach commercial business running smoothly. Even with preparation, SERVPRO of Downtown Long Beach / Signal Hill recognizes that emergencies happen routinely, and we are here to help restore your commercial building and minimize disruption.

COMMON CAUSES OF HOUSE FIRES

8/12/2019 (Permalink)

Can you guess the most common causes of house fires? Fire damage may result in ways you least expect. Take precautionary measures now to protect your home from the following fire instigators.

• Cooking equipment: Cooking equipment is the number one cause of house fires. Pots and pans can quickly overheat when left unattended or mishandled. Be sure to turn handles towards the middle of the stove to avoid children from accidentally grabbing it from the burner. When leaving the house, remember to turn off stove-top burners and ovens.
• Smoking in Bedrooms: Avoid smoking in bedrooms at all costs. A cigarette butt can stay lit for hours and cause a flame after coming into contact with clothes or furniture. Open flames such as candles also pose a danger for many residents.
• Old electrical equipment: Older lampshades and light fittings may build up heat, and weak bases could pose a tipping hazard. Electrical equipment such as these should be checked for faulty cords, and the power point must not be overloaded with double adapter plugs.
• Flammable liquids: Liquids such as petrol, kerosene, or methylated spirits should be kept away from heat sources and stored properly according to their label.

Nobody wants to come home to irreparable damage. By knowing these common causes of house fires, you and your neighborhood can live a little bit safer. When accidents happen, SERVPRO of Downtown Long Beach / Signal Hill is here to clean fire damage and restore your home quickly and professionally.

ACTIONS TO TAKE IF YOUR TOASTER OVEN CATCHES FIRE

8/6/2019 (Permalink)

Since it’s possible for toaster ovens to catch fire and pose safety concerns, SERVPRO of Downtown Long Beach/Signal Hill reminds you of several tips to avoid fire damage in your Long Beach residence when operating toaster ovens.

• Do not leave your toaster oven unattended while making food. If possible, unplug the oven while not in use to eliminate the possibility of accidents occurring.
• In the event of a fire, unplug the oven immediately. If you don’t have a fire extinguisher, douse the flames with baking soda until they are put out.
• If the food in the toaster isn't greasy, you can also throw water on the fire to kill it. Don't do this if grease is present in the toaster since water can make the fire worse.
• Never use a toaster again after it has caught fire. There could be electrical damage that may lead to electrocutions or another fire. 

If you experience fire due to a faulty toaster oven, SERVPRO of Downtown Long Beach/Signal Hill is ready to answer your call. Our technicians are available to walk the premises and provide a solution for proper cleanup and restoration. Don’t hesitate to call 562-591-1788.

WASHING MACHINE WATER DAMAGE: COMMON CAUSES

7/29/2019 (Permalink)

Washing machines are one of the most common sources of water damage in the home, and the damage can be costly, reaching potentially thousands of dollars.

Since each washing machine has multiple ways of causing water damage with multiple components that break down, we have made a list of parts that most commonly cause leaks:

1. Plugged floor drain: Before disassembling your washing machine, check that the floor drain is clear of debris like lint that can build up over time. Water on your floor may be the result of a clogged drain and not an issue with the washer itself.
2. External supply hoses: Start a fill cycle on your machine and look for drips around the water supply connection hose. If the hoses themselves seem to be free of corrosion or rust but are still dripping, try replacing the internal washers to create a tighter seal.
3. Internal hoses: If the supply hoses aren’t leaking, check the internal hoses that connect the inlet valve to the tub by opening up the washer cabinet. Cracked or perforated hoses may be the problem.
4. Seals: Normal wear and tear can cause door boot seals to crack or rip. If your machine is leaking during either the fill or agitation portion of the wash cycle, damaged tub seals could be the cause and will need to be replaced.

If you experience water damage in your Long Beach home as a result of a faulty washing machine, call SERVPRO of Downtown Long Beach/Signal Hill for an expert inspection and cleanup plan. We will fix the source of the problem and reverse the damage caused by faulty appliances. We’re available 24/7 at 562-591-1788.

PREPARING FOR HURRICANE SEASON BEFORE TRAVELING

7/26/2019 (Permalink)

Are you anticipating a storm or hurricane at your next travel destination?

While vacations are a time for relaxation, it might be concerning to discover a storm is headed for your tropical resort. Remain mindful of the following hurricane safety tips:

Before Traveling

Check the news: Stay up to date with the local weather at your vacation location up to a week in advance.

Obtain Hurricane Travel Insurance: Hurricane insurance can cover delays due to weather and help you cancel your trip or leave early. 

Make paper copy of documents: Print and bring copies of your travel insurance, itinerary and key phone numbers, as well as your passport (if necessary) to make sure you have reliable back-ups in case internet is no longer available.

During a Hurricane

Identify a point of contact: It can be difficult to find cell service while on vacation so it is important to know where you can go to get in contact with friends or family members.

Identify Evacuation Routes: Once you reach your destination, it is important to identify proper evacuation routes and ask the hotel staff about their evacuation plan.  

Be mindful of your surroundings: Avoid any electrical wiring if you are wet or if the wiring is wet.

SERVPRO of Downtown Long Beach/Signal Hill wishes you a safe and hurricane free vacation! If you're in need of any assistance related to storm damage, SERVPRO of Downtown Long Beach/Signal Hill is here to help. Call us at 562-591-1788

FLOOD DAMAGE CAN OCCUR ANYWHERE

7/23/2019 (Permalink)

Floods are a common and widespread natural disaster, often resulting from a storm or hurricane damaging your area. Regardless of where you’re located, floods can reach the mountains, the beach, or even the desert.

It is important to remain mindful of the following safety tips:

• Avoid floodwaters if possible. Even 6 inches of quickly moving water can sweep you off your feet. If you are caught in an area where water reaches above your ankles, find another path or walk another way.
• The same rules apply when driving. If you reach a flooded road, find a way around or follow the directions of safety personnel. Many vehicles can be carried away by as little as 2 feet of moving water! In extreme flooding, consider leaving your vehicle to find higher ground if rising waters do not subside.
• Be cautious of consuming or bathing in water found outside. Disease can be carried by contaminated floodwaters resulting in prolonged sickness.

Floods have the potential to cause extensive damage to property when not treated quickly, and cleanup can be an overwhelming task. SERVPRO of Downtown Long Beach / Signal Hill has the experience and knowledge to assist you when a flood strikes your home or business. We’re here 24/7 to help. Contact us at 562-591-1788

HOW A REFRIGERATOR LEAK CAN DAMAGE YOUR FLOOR

7/18/2019 (Permalink)

Since your refrigerator is running 24/7, it can start leaking at the most inconvenient time, resulting in water damage throughout your kitchen. It is important to remain mindful of situations that can cause your refrigerator to leak and catch water damage as soon as it forms.

The Damage Begins Unnoticed

When you are around your refrigerator, you are probably not looking for leaks. Refrigerator leaks tend to start small and gradually grow to become a bigger problem. You might experience a leak coming from the ice maker, a leaky hose, or the water hookup. 

Generally, any leaks coming from an ice maker are the result of built-up condensation. This can block the draining system and end up leaking through the inside of your fridge and the seals. In addition, a leaky hose can be the result of having the refrigerator pushed up too close against the wall, bending the hose and causing a break and subsequent leak. When installing, make sure not to push it as far back as possible to avoid damaging the hose. The water hookup can sometimes spring a leak or may drip, which can go unseen for a while and eventually cause problems.

Damage Develops Overtime

Overtime, water leads to breakdown and if undiscovered, could lead to costly repairs. Depending on the type of leak, you can experience rotting floorboards, mold build up, or a flooded basement. A strong indicator of water damage is wood flooring that separates and warps, or tiles that become loose. It is important to repair or replace the floor quickly to prevent mold from growing in the area.

Contact a Professional Restoration Company Immediately

It is important to catch the leak quickly before severe damage occurs. If you suspect a water leak behind your refrigerator or mold growing in your kitchen, call SERVPRO of Downtown Long Beach/Signal Hill for a full inspection. We offer 24/7 emergency response and have trained technicians ready to serve you.

HOW TO REMAIN SAFE DURING AN EARTHQUAKE

7/9/2019 (Permalink)

On Independence Day this year, a 6.4-magnitude hit Southern California, only to be followed by a 7.1 magnitude earthquake the next day, the strongest earthquake in the region for decades.

While none of the quakes resulted in any major injuries or fatalities, the incident did displace many residents in the towns located near the epicenter of the first two major temblors. The back-to-back major earthquakes that shook Southern California were a reminder that the “Big One” could strike at any moment, but many households remain unprepared for the fallout from such a disaster.

Earthquakes can happen anywhere, without warning, and cause natural disasters such as tsunamis, landslides, and avalanches. If an earthquake happens, protect yourself right away. Drop, Cover, then Hold On!

Prepare Beforehand

• Secure items, such as televisions, and objects that hang on walls. 
• Create a family emergency communications plan that has an out-of-state contact. 
• Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle. Consider each person’s specific needs, including medication. 
• Consider obtaining an earthquake insurance policy. Standard homeowner’s insurance does not cover earthquake damage.

Act Safely During an Earthquake

• Drop, Cover, then Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops.
• If inside, stay there until the shaking stops. DO NOT run outside.
• If in a vehicle, stop in a clear area that is away from buildings, trees, overpasses, underpasses, or utility wires.
• If you are in a high-rise building, expect fire alarms and sprinklers to go off. Do not use elevators.

Remain Safe During the Aftermath.

• Expect aftershocks to follow the largest shock of an earthquake.
• Check yourself for injury and provide assistance to others if you have training.
• If in a damaged building, go outside and quickly move away from the building.
• Once safe, monitor local news reports via battery operated radio, TV, social media, and cell phone text alerts for emergency information and instructions.

With preparation, you can reduce worry and stress during an emergency. If an earthquake causes significant damage to Southern California, SERVPRO of Downtown Long Beach/Signal Hill is here to help clean the debris and restore your home or business back to preloss conditions.

HOW DOES A DESICCANT DEHUMIDIFIER WORK?

7/6/2019 (Permalink)

At SERVPRO of Downtown Long Beach/Signal Hill, we use a variety of equipment to restore water damaged materials and revert your Long Beach property back to preloss conditions. One such piece of equipment that excels at large loss drying is the desiccant dehumidifier.

Desiccant dehumidifiers differ from regular dehumidifiers since they utilize chemical attraction instead of condensation to remove water from the air. They do not collect water in a pan for automatic pump-out. Instead, they produce damp reactivation air, which must be vented outside the structure using temporary ducting. The process is as follows:

1. Dehumidifiers absorb moisture from the air into desiccant materials.
2. The air to be dried, or processed, is ducted through the rotor in one air stream.
3. The rotor brings the moist desiccant to the reactivation air stream to heat it up.
4. Moisture is expelled from the desiccant material as water vapor.
5. Moist, warm air is ducted outdoors.
6. The separate air streams move in different directions, blowing any debris away from the processed air.
7. Dried processed air is circulated back into the area.

Desiccant dehumidifiers range in size and configuration dramatically. They can be as small as a roll-on suitcase or as large as two semi tractor-trailers. Large desiccants are often self-contained dehumidification systems, utilizing onboard generators and running on propane or diesel fuel. When large catastrophic events occur, such as hurricanes, large desiccants can provide a means of dehumidification when little or no power is available.

If you experience water damage in your home or business, a desiccant dehumidifier might be used, depending on the extent of water damage. Regardless of the situation, we have the tools to handle the job!

THE MOISTURE METER: AN ESSENTIAL TOOL

6/22/2019 (Permalink)

Have you seen our technicians use a moisture meter after you experienced water damage in your Long Beach home? A moisture meter is an essential instrument used in our industry to detect moisture content and identify damage to structures from moisture buildup. There are three common types of moisture meters: pin-type, pin-less, and all-in-one.

Pin-type Moisture Meters

Pin-type meters calculate the moisture content percentage using contact pins. This is considered an invasive process since the pins are inserted into the wet material. This tool is good for measuring wood flooring, drywall, painted surfaces, carpeting, ceiling tile, and cement.

Pin-less Moisture Meters

Pin-less meters provide a nondestructive measurement of moisture since there are no pins to insert into the water damaged materials. As a result, this type of meter leaves less of a trace after measurement. This tool works well in unreachable areas such as behind bathroom tiles and under vinyl flooring, as well as a variety of finished surfaces.

All-in-one Moisture Meters

A third and possibly more useful moisture meter would be an all-in-one meter which utilizes both methods described above. Because this type of meter measures moisture with or without the use of pins, one meter can identify problem areas and also pinpoint the exact location where moisture damage or buildup is occurring. 

At SERVPRO of Downtown Long Beach / Signal Hill, we use the all-in-one moisture meter during our projects in order to handle a variety of situations and respond to customer needs. This specific meter comes with a pin and pin-less Moisture Psychrometer and a built-in Infrared Thermometer. The pin-less sensor allows us to measure moisture in various types of wood and building materials with virtually no surface damage, and the remote pin-type probe can be used for contact readings in hard-to-reach areas. It also has a built-in humidity and temperature probe that measures relative humidity, air temperature, and vapor pressure. Should you experience water damage after a flood or broken pipe, we’re available 24/7 to eliminate hidden moisture and reverse its damaging effects.

PREVENTING AN EXTERNAL BUSINESS FIRE

6/20/2019 (Permalink)

External fire damage prevention remains a top priority for many businesses. While it is important to focus on preventing fires from igniting within the facility, external preventative measures should be considered as well. Since nearly every state has laws prohibiting smoking in public places, smoking occurs outside, often around the business by shrubbery and mulch. These fires can slow-burn for hours due to smoldering tunnels under the surface that later break out into open flame. Be mindful of the following tips to prevent fires from starting outside your business.

• Keep mulch at least 18 inches away from combustible building materials, such as wood and decks.
• Provide proper receptacles for smoking materials at all entrances and in designated smoking at least 18 inches from the building and empty receptacles regularly.
• Keep mulch beds moist when possible.

If you need to create a controlled fire outside, remember the following:

• Don’t start open fires when ground and surrounding vegetation is dry.
• Don’t burn when winds are stronger than a gentle breeze.
• Always have a strong water source ready in case a fire begins to get out of control.
• Stay with the fire at all times.
• When finished, rake through the ashes to ensure that all coals are cooled.

With these helpful tips, SERVPRO of Downtown Long Beach / Signal Hill hopes your business remains free of fire damage. If you find yourself in an emergency, we're available to help reverse fire damage thoroughly and professionally.

HOW TO PREVENT A FIRE IN YOUR LONG BEACH RESTAURANT

6/11/2019 (Permalink)

Commercial fire damage remains a strong concern for restaurant owners in both Long Beach and across the nation. In the U.S., restaurant fires cost approximately $165 million every year, according to the National Fire Data Center. We hope the following tips can help eliminate injuries and property damage in your Long Beach restaurant.

• Install an automatic fire suppression system in the kitchen. Since fires commonly originate from cooking equipment, these systems will automatically shut down the fuel or electric supply to the nearby equipment and dispense chemicals to suppress the flames.
• Wire the exhaust fan to turn on automatically when cooking appliances are turned on. Fire suppression systems are designed to automatically activate when a system's detector reaches a specified temperature. Without the exhaust fan running, heat builds up, sets off one of these detectors, and discharges the system.
• Keep portable fire extinguishers as a backup. Employ Class K extinguishers for kitchen fires involving grease, fats, and oils that burn at high temperatures. Class K fire extinguishers are only intended to be used after the activation of a fire suppression system. 
• Regularly inspect cooking equipment to ensure it’s clean and well maintained. Failure to keep equipment in full working order and identify any potentially dangerous mechanical faults could cause a fire.
• Have the exhaust system inspected for grease buildup. Monthly inspections are required for exhaust systems serving solid-fuel cooking equipment, such as wood or charcoal burning ovens to prevent a fire from erupting.

With these helpful tips, SERVPRO of Downtown Long Beach / Signal Hill hopes your commercial restaurant remains free of fire damage. If you find yourself in an emergency, we're available to help 24/7.

TOP FIREWORK SAFETY TIPS

6/7/2019 (Permalink)

Summer is often associated with grilling, fireworks, and festive parades, but careless activities can lead to irreversible fire and smoke damage in your Long Beach neighborhood. According to the National Fire Protection Association, more fires are reported on July 4 than any other day of the year, causing on average 1,300 structure fires, 300 vehicle fires, and nearly 17,000 other fires each year.

Remember, legal fireworks can be just as dangerous as illegal ones. We encourage you to remain mindful of the following tips from the National Safety Council to stay safe this summer:

• Never use fireworks while impaired by drugs or alcohol
• Never allow young children to handle fireworks
• Older children should use them only under close adult supervision
• Never light them indoors
• Only light one device at a time and maintain a safe distance after lighting
• Never ignite devices in a container
• Do not try to re-light or handle malfunctioning fireworks
• Soak unused fireworks in water for a few hours before discarding
• Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire

If you find yourself requiring emergency fire damage or smoke clean-up, SERVPRO of Downtown Long Beach / Signal Hill is here to repair and restore your home or business. We’re available 24/7, even holidays, to reduce your stress and get you back on your feet.

ELIMINATE HOARDING TODAY

5/24/2019 (Permalink)

Not every home disaster comes from a storm, a burst pipe, or a fire in the kitchen, resulting in extensive water or fire damage. Hoarding is an increasing problem for many families that requires a professional cleaning and restoration service. A person living with the disorder experiences a compulsive need to keep everything, even trash or waste items. This excessive accumulation can lead to homes filled with extreme clutter, creating crowded and unsanitary living conditions. 

Often, hoarding is not discovered until we arrive on site in response to a fire or water loss; in other cases, a landlord or family member may call after the death of a loved one when they discover the secret hoard. With proper approval, contents can be packed out and cleaned, dried, and relocated to a storage facility before restoration and repairs begin.

SERVPRO of Downtown Long Beach/Signal Hill offers a sensitive approach to these situations with the safety of the homeowner, as well as our technicians, in mind. After items are removed, we can address lingering issues such as odors and structural damages, and we have the equipment and expertise to contend with bacteria and the effects of infestations. Our premier cleaning services can make hoarding situations “Like it never even happened.” and return your home to a livable condition.  

TOP FIVE WAYS TO PREVENT A SUMMER FIRE

5/16/2019 (Permalink)

With summer quickly approaching next month, it’s important to remain aware of the most common fire risks in order to prevent fire damage in your Long Beach home or business. With these helpful tips, we hope you have a safe and enjoyable summer, free of smoke and fire damage. 

Grilling

Summer is the time for grilling, but a careless cook may pose a danger to your residence. To avoid common problems while operating a barbecue, maintain a “safe zone” of at least three feet around grills. Never leave a grill unattended and remember to drench all coals with water once you are finished. Afterwards, clean the grill thoroughly and remove all grease buildup to ensure a safe grill for the next barbecue.

HVAC Systems

As we use our air conditioning more during the summer, dust can accumulate and settle over capacitors and other electronic components, resulting in fires. Keep an eye on dust build-up, replace filters as needed, and avoid running multiple cooling units at the same time for extended periods of time.

Damaged Wires

During the winter and spring, pests and rodents tend to invite themselves into homes and might decide to snack on our wiring. It’s a good to check on rarely used wiring and make sure it hasn’t been chewed through by unwanted guests.

Storage

As many homeowners use poisons for pests during the summer and host barbecues, flammable liquids such as propane, lighter fluid, and poisons can become a summer fire risk if they are not properly stored. They should be stored outdoors, preferably in a building not attached to your home, and never in a hot car.

Fireworks

While all fireworks are illegal in the city of Long Beach, Lakewood does permit safe and sane fireworks this year. If you decide to light fireworks in Lakewood or the surrounding cities, maintain careful supervision and use the fireworks only as directed. If a firework does not respond to a lighter the first time, do not attempt to re-light the firework; instead douse it with water and move to the next one. 

Understanding the common causes of fires during the summer can help you prevent fire damage before it happens. At SERVPRO of Downtown Long Beach/Signal Hill, we’re ready to help reverse the damaging effects of fire and smoke. If you ever find yourself in need of a fire restoration team, we’re here to help; call us anytime at 562-591-1788.

SAVING A BOOK FROM WATER DAMAGE

5/1/2019 (Permalink)

Water Damaged Book

If you experience flooding or severe water damage in your Long Beach or Lakewood home, rescuing your possessions from a burst pipe or water leak can become a stressful task. For example, finding a sentimental book or album soaking wet could lead you scrambling to dry it in a hurry and reverse the water damage.

In some cases, these items are not permanently ruined. The following tips can help you save a wet book, even if the pages are incredibly weak or completely soaked with water.

1. Shake out excess water. Even if the book appears to have water damage, there still may be hope. First, move the wet book to a dry area to prevent further damage. If the book is dripping with water, tightly hold it closed and shake out as much as you can.
2. Wipe down the cover. Once excess water has been removed, use a microfiber cloth to gently wipe down the cover. Avoid wiping the individual pages as they might tear if you apply too much pressure.
3. Absorb the water. Lay down a wash cloth on a dry, flat area to serve as a base to absorb the water. Just make sure that the material is not dyed, or it will bleed onto the wet book. Take advantage of direct sunlight to reverse the water damage even faster.
4. Place the book upright. After setting down the washcloth, set the book to stand upright to allow the water to flow down to the base. While hardcover books will be easy, you can use weights or book ends to prop up paperbacks for support.
5. Insert rags behind the covers. Place rags in between the front and back covers only. Avoid placing them in between the pages as they can rip easily.
6. Let the book sit. Allow the book to rest in standing position for as long as necessary to dry completely.

With some patience and ingenuity, a valuable book can be saved from water damage. For additional home and business restoration services, SERVPRO of Downtown Long Beach/Signal Hill has you covered every step of the way. Don’t hesitate to contact us for emergency cleaning and flood damage repair. We are able to restore your possessions using our professional equipment to help reduce the cost and stress of replacing them.

FIXING WATER DAMAGED CARPETING IN YOUR BUSINESS

4/25/2019 (Permalink)

When you’re dealing with commercial water damage, it’s easy to feel overwhelmed, and decisions must be made quickly. For instance, many business owners need help deciding if wet carpet should be repaired or replaced. Rest assured, we at SERVPRO of Downtown Long Beach / Signal Hill will help you assess the situation and create a plan to fix or replace water damaged materials, including your water damaged carpeting.

Assess the Situation

During your evaluation, ask yourself the following questions.

• Has the source of the water been identified?
• Is it safe to fix the water damaged carpeting, or are there hazardous materials involved?
• Has the water been stopped?

If the carpet is to be dried instead of replaced, the water responsible for damaging the carpet must be from a clean source such as broken pipes, supply lines, and rain. Flood-damaged carpet can be especially toxic and include mold spores or life-threatening bacteria. Do not attempt to salvage carpet that was damaged by flooding.

How Do You Dry Wet Carpet?

Since water damaged carpeting can grow mold within 48 hours, it is important to move quickly. A wet-vacuum can be an effective way to dry carpet after water damage. Since it can take several times over to dry the carpet, we suggest using blowers, fans, and dehumidifiers. The extra equipment will circulate the air and dry water damaged materials in your business even faster.

Can You Use the Same Padding When the Carpet Gets Wet?

No, you can’t use the same padding if your carpet gets wet. Carpet padding is like a giant sponge. It soaks up the water and it won’t dry out. The dampness will cause it to mildew and mold, which will cause an odor and unsafe conditions under the carpet, no matter how dry you get the carpet itself. If you have carpet padding, we will remove the pad underneath the wet carpet and throw it away. Once the carpet is completely dry, we can install a new carpet pad and then lay the carpet back in place.

Can I Dry the Carpet Myself?

In most cases, drying water damaged carpeting is best left to professionals. It can be incredibly difficult to not only save the carpet, but also eliminate mold and mildew, and make the air breathable again. Many businesses do not have protective gear such as masks, gloves, and boots for proper cleaning and sanitizing. Our team is equipped to handle your commercial water loss, day or night. We are available anytime and any day to answer your call.

IMPORTANT STORM SAFETY TIPS

4/20/2019 (Permalink)

Where were you the last time you encountered a heavy storm? The key to storm and lightning safety is to avoid being in the wrong place at the wrong time. If you see a storm approaching on the horizon, remain indoors in case of a lightning strike. Lightning will follow the available paths to ground, including the electrical wiring, plumbing, or telephone lines. Try to avoid structures like bus shelters, outhouses, or any small non-metal structure that do not provide any lightning protection.

The fact that houses and buildings have an abundance of grounding paths makes them generally safe lightning shelters, but to ensure maximum safety during a storm:

• Don't use any wired appliance or device. Wireless appliances are safe to use.
• Stay away from water pipes and faucets. (No baths, showers, etc.)
• Don't stand on a basement floor or patio slab, or anywhere where standing water or excessive moisture is present. These areas are 'ground current' danger zones.
• Stay away from walls where electrical wiring is present.

If you find yourself on the road during a storm, you are safest in an enclosed, metal vehicle. The car should ideally have a hard top with its windows rolled up. If your car is struck by lightning, the current will flow through the metal body of the vehicle to the ground.

Keep the following safety tips in mind if you’re driving through a storm:

• If there is no shelter around and you must stay on the road, pull over, turn off your engine, and turn on your hazard lights while you wait out the storm.
• Do not touch anything metal inside of your car. This includes the radio, cell phone chargers, mobile GPS devices, door handles, and the steering wheel.
• If you’re on a motorcycle or a bicycle, do not seek shelter underneath trees. While trees may provide cover from the rain, this will greatly increase your risk of being struck by lightning.

If you experience property loss due to a storm, SERVPRO of Downtown Long Beach / Signal Hill is here to help with restoration and repair. We can clear debris, help reverse water damage, and get you back on your feet. Don’t be caught off guard; call us any day, morning or night.

CAUSES OF SEWAGE BACKUP IN YOUR BUSINESS

4/9/2019 (Permalink)

Sewage is a form of black water, floodwater that contains contaminants and viruses that pose serious risks of illness. It is important to fix the sewage backup quickly and prevent it from happening in the future by remaining aware of the causes of sewage backup in your business.

Causes of Sewage Backup

• Clogs – Sewage can emerge in your business when either your drain pipes or main sewer line become clogged. If one toilet creates a sewage backup, start by examining the drain connected to that toilet for clogs. If all toilets in your business create back-flows, then there may be a clog in the main sewer line.
• Tree Roots – Trees can grow really long roots that intertwine with your sewer line. Roots can grow into a pipe and cause holes or crush the sewer line by growing around it. 
• Damaged Sewer Lines– Old pipes are often made of cast iron or clay piping instead of plastic, resulting in faster deterioration. These older sewage systems can break down and crack, causing sewage backups and flooded rooms.
• Heavy Rainfall – A large amount of rain can overburden your city’s sewer lines. If the public sewer can’t handle excess rainfall, the water can make its way into connected sewer lines, putting your business at risk of water damage.

Preventing Sewage Backups

• Don’t pour grease down the drain. Cooking oil can harden within your pipes which stops debris from draining, resulting in a clog. To properly dispose of grease or fat, pour it into a heat-resistant container and throw it in the trash after it cools off.
• Dispose of paper products properly. Flushing hygiene products such as paper towels, diapers, or feminine products down the toilet can easily clog your sewer line. Save yourself a headache and discard paper products in the trash.
• Install a new plastic pipe or cut tree roots.To prevent tree roots from damaging your sewer line,replace it with a new plastic pipe. If tree roots still grow in your sewer, cut the roots occasionally.
• Install a backwater prevention valve. This fixture allows sewage to leave but prevents it from backing up into your business. 

If sewage backup occurs in your business, call SERVPRO of Downtown Long Beach / Signal Hill right away to remediate the black water damage. Handling the contaminated water by yourself can put you at risk of contracting diseases. We will take care of the water damage repair and have your business functioning again.

REMAINING SAFE DURING FLOODS AND SEVERE WEATHER

4/2/2019 (Permalink)

Did you know a flood can occur in any one of the 50 United States? Even California is susceptible to flooding, in addition to harsh winds and mudslides. Therefore, it is important to be prepared for these emergency situations. Here we outline important ways to prepare for flooding and encourage you to think about your plan for harsh weather conditions.

According to the National Flood Insurance Program, follow these tips to stay safe during a flood:

• Seek higher grounds and avoid all areas that are at a higher risk of flooding
• If your home starts flooding, go to your top floor of your home, attic, or roof
• Don’t try walking across flooded streams or flooded roadways
• Turn off your main power and close your main gas valve
• Turn on and listen to a battery-powered radio for updated storm and flood information
• If you’ve touched floodwaters, wash your hands thoroughly with soap and water
• It’s important that you have an emergency supply kit in your home and vehicle in case of an emergency. You should also ensure you have you and your family’s medication pre-loaded with your emergency supply kit.

If your home is affected by flood water, keep the following tips in mind:

• Clear any debris from your gutters and/or downspouts
• Maintain your sump pump and install a battery backup in the case of a power outage
• Anchor fuel tanks
• Move valuables to a safe place
• Keep electrical components and appliances at least 12 inches above your house’s floor elevation

When driving through a storm, keep in mind most commuter vehicles were not designed to drive through flood water. Doing so can prevent airflow to your vehicle and lock up the engine, placing you in an even worse situation. Not only is it dangerous for you and your vehicle, but other people on the road as well.

Hopefully, with the helpful tips above, you can better prepare yourself and your home for severe weather. Even with proper planning, however, situations can go awry. SERVPRO of Downtown Long Beach / Signal Hill is here to help with damage caused by a storm or flooding. We're available day or night, 24/7.

THE IMPORTANCE OF CONTAINMENT

3/27/2019 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, building a containment is a critical part of our restoration, remediation, and abatement projects. These barriers, often made with poly-sheeting held in place by tape, are used for a range of jobs. This may include the abatement of mold, lead, and asbestos, the clean-up of damage caused by fire, smoke, or water, or to keep contaminants and even crime scenes contained. Containment systems are also useful in reconstruction projects, particularly where stone or wood cutting occurs and particles such as sawdust are released into the air. 

Building an airtight containment is paramount to protecting interiors during restoration projects and minimizing the risk of contact with hazardous materials during abatement. Containments serve to:

• Prevent potentially hazardous substances such as mold spores, asbestos, lead-based paint, and silica dust from spreading throughout the entire structure. These substances are very small and can easily hitch a ride on normal air currents found in most buildings.
• Address concerns for health and safety, especially where airborne hazardous materials are present. If not contained properly, these materials can cause health complications and affect the well-being of nearby tenants, workers, and others in the surrounding area.
• Function as a barrier to keep dust and other particles confined within a work space, prevent further property damage, and make clean-up easier. Without proper containment, the cost of the loss can increase dramatically.

Containing the site remains not only a priority, but a necessity. A safer work site benefits all parties, and mold testing is more likely to pass the first time, reducing the cost of re-cleaning and re-testing. When you call SERVPRO of Downtown Long Beach / Signal Hill, you can rely on us to construct a proper containment and restore your home or business back to new.

FIRE EXTINGUISHERS - NEED TO KNOW FACTS

3/27/2019 (Permalink)

Whether you are a home owner or renter, knowing the basic tenants of fire safety can mean the difference between minor damage or total loss. Having a fire extinguisher on the premises and knowing how to access it can keep you and your loved ones safe. Here we will review the different types of fire extinguishers and how to use one in the event of an emergency.

Fire Extinguisher Classifications

Household fire extinguishers are labeled with a specific class to fight a specific type of fire. Since using the wrong extinguisher could make the situation worse, consider one that is rated for multiple classes.

Class A: For trash, wood, and/or paper fires.
Class B: For liquids and/or grease fires.
Class C: For electrical fires.
Class D: For flammable metals (usually only needed in labs or industrial plants).
Class K: Specifically for kitchen fires when grease and oil are involved.

Fire Extinguisher Effectiveness and Size

When choosing an extinguisher, determine its effectiveness by considering the numbers on the label. Every number before the A means it is as effective as 1.25 gallons of water. For example, 2A means the fire extinguisher is as effective as 2.5 gallons of water. The numbers before B and C are a measure of the amount of square feet the fire extinguisher can put out. For example, a 20: BC fire extinguisher can extinguish a fire over 20 square feet.

Keep in mind that the extinguisher size also varies based on the weight. Typically, there are 4, 5, 10, and 20-pound extinguishers. Bigger isn’t always better; it depends how much you can physically hold and the size of your residence.

How to Use a Fire Extinguisher

A good way to remember what to do in a moment of panic is the acronym P.A.S.S.

Step 1: Pull the pin.
Step 2: Aim the extinguisher at the fire low with the nozzle at the base of the fire.
Step 3: Squeeze the handle to begin extinguishing the fire.
Step 4: Sweep the extinguisher side to side at the fire’s base until it’s out.

With these helpful tips, we hope that you remain prepared in the event of a fire. Don’t hesitate to call 9-11 if the fire spreads or if you are in need of assistance. We are here to help during the aftermath to repair damage caused by smoke, soot, and fire; call us 24/7 for all your restoration needs.

DISASTER RECOVERY: NEED TO KNOW FACTS FOR SMALL BUSINESS OWNERS

3/20/2019 (Permalink)

Natural disasters have an enormous impact on small businesses, especially start-ups and cash-only businesses. The livelihood of both the owner and employees are jeopardized, and a plan must be in place to protect all parties involved. The Federal Emergency Management Agency estimates that 40% of small businesses fail to re-open after a natural disaster. With preparation, you can greatly increase the chance of your business recovering.

An emergency plan should be formed when the business is formed. Insurance becomes a key component of this plan, requiring careful consideration of all assets and deciding on the best insurance policy. For example, will natural disaster or looting insurance be included or added on later? Use the following steps as a guide to develop a post-disaster plan to keep your business running after an emergency.

• Follow up with employees: Address their concerns, and note if they are able to find temporary work or aid in the recovery process.
• Develop a communication strategy: Delegate someone trusted to communicate with disaster relief services, suppliers, and financial institutions
• Keep your data safe: Have a back-up of your business' files in multiple locations. Consider cloud based services since the data is stored remotely and can be accessed from multiple devices.
• Seek a restoration expert: Restoration companies such as ours will come to your aid to listen to your concerns, minimize loss, fix damages, and find the best value out of your insurance coverage.
• File an insurance claim: Examine policy and make sure there are no gaps. Also ask the questions, "Are additional damages covered? What are my deductibles?"
• Disaster loan assistance: There are various government agencies and organizations that can help your business recover. Visit the U.S. Small Business Administration website to learn about their Disaster Loan Program to help fix property and restock supplies.

Preparation is vital to recovering from any disaster; no one is immune. With the right plan, your chance of re-opening will increase significantly. SERVPRO of Downtown Long Beach / Signal Hill is ready to answer your call and restore your small business back to new.

WATER DAMAGE FROM A DISHWASHER

3/12/2019 (Permalink)

Have you experienced water damage from a malfunctioning dishwasher? Identifying the source of the problem can become a challenging task. Here we will list common causes for a dishwasher leak, discuss how quickly water damage can occur, explore if it's covered by insurance, and what can be done to fix the problem.

Common causes for a dishwasher leak include the following:

• Worn gaskets
• An dishwasher incorrectly leveled
• Incorrect dish washing soap
• Broken door
• Defective dishwasher tub

How long does it take for damage to occur?

Water leaking from a dishwasher can cause damage within a few hours. Any visible pools of water should be mopped quickly; if it remains on the floor for too long, it can cause permanent damage. Some flooring materials are more susceptible to water damage such as wood or bamboo. For instance, wood will absorb water quickly, causing your flooring to warp and crack.

Is the damage covered by insurance?

Depending on your insurance policy, the damage might be covered. If the dishwasher is new, has shown no previous signs of wear and tear, and you report the damage in a timely manner, your insurer may cover the repair cost. If your dishwasher is old, shows signs of neglect, and has caused you problems in the past, your insurer will likely rule that the water damage is due to negligence on your part and not cover the damages. In addition, we encourage you to view your dishwasher’s warranty to figure out if you can receive a replacement washer free of charge.

Repairing the resulting water damage

Once you notice a malfunction with your dishwasher, make sure to turn it off right away. Call SERVPRO of Downtown Long Beach / Signal Hill, and we can assist with pulling the unit out from under the counter to reach any water that has pooled beneath the machine. Additionally, we can identify the cause of the leak, test for moisture, and schedule any necessary repairs. Let us know how we can help, day or night, at 562-591-1788.

CRAWL SPACE WATER DAMAGE

3/11/2019 (Permalink)

Water damage is incredibly invasive and often reaches a home's crawl space. This is the hollow area found under some houses between the ground and the first floor, roughly one to three feet high. Because it's rare for tenants to access this area, water damage can cause significant damage before the consequences become evident. Here are some common causes for water damage within a crawl space.

Excess Humidity

One possible source of water damage within a crawl space involves excess humidity. Homes with broken window seals or an unsealed crawlspace with a dirt floor will generally have humidity problems. Water can evaporate and become trapped in the crawlspace, resulting in a thin sheet of water. This may then lead to water damage, mold growth, or poor air quality.

Leaky or Broken Pipes

If a puddle of water is found in a crawlspace, a leaky or burst pipe may be the cause. This water could be either clean or contaminated, depending on which pipe it escaped from. A musty smell usually indicates clean water that has been sitting for some time whereas a foul stench may indicate sewage water.

Roof Leak

For homes that have crawl spaces directly attached to the roof, water damage will usually be evident on the ceiling and walls of the crawl space. You may even hear water moving from inside the attic to an inside wall, leading to the crawl space. We recommend calling a professional roofer to locate and patch the leak before addressing crawl space water damage.

What Should be Done if Water Damage is Found in My Crawl Space?

Since a wet foundation, damaged drywall, or sewage leaks can cause serious damage to your home in the first 24-48 hours, we recommend calling us for immediate restoration services. We will identify the source of the damage, use professional equipment to treat the area, and properly handle sewage water or standing water that has bred bacteria. Let us help you determine which materials can be salvaged, and we will repair the affected flooring and drywall. 

Call SERVPRO of Downtown Long Beach / Signal Hill 24/7 at 562-591-1788 if you experience water damage within your crawl space.

STORING PROPANE TANKS SAFELY

3/4/2019 (Permalink)

As a clean and natural energy source, propane is an easy to use and affordable product to warm homes, provide heating, and allow barbeque and cooking. It comes in both gas and liquid forms and is also highly flammable. When misused, propane poses a strong fire hazard. Following these 3 tips to store propane tanks properly will keep your home safe and reduce the chance of fire damage.

First, always store propane tanks upright and outdoors on a hard surface. Should it catch on fire, the potential for loss is much less severe. The hard surface can help prevent the container from accidentally tipping over and causing unneeded damage or harm to the tank itself. Additionally, never leave a cylinder tank inside a car or vehicle.

If you smell gas or an odor like rotten eggs, shut off the propane tank and leave immediately if there are no visible sparks or flames. Avoid using a cell phone, lights, or appliances. Notify the fire department of a potential gas leak and do not return to the building until it has been declared safe for re-entry.

Always turn off the gas line or valve to an unused tank. Leaving it open could cause a leak, leading to dangerous situations where fire or explosion may occur. Remember to treat an empty tank as if it were full, just in case there was an error.

We hope these tips keep you safe when handling propane tanks. In the case of property damage, call SERVPRO of Downtown Long Beach / Signal Hill 24/7 for restoration services.

HOW TO PROTECT YOUR HOME FROM SEVERE WINDS

2/25/2019 (Permalink)

Severe weather such as storms or hurricanes can bring strong winds traveling over 100 miles per hour. Even winds traveling 25 miles per hour have been shown to cause damage to homes and other property. Take note of the following points to learn about how you can prepare for the possibility of damaging winds.

• Secure outdoor furniture and decorations, or store in enclosed areas.
• Anchor and secure outdoor structures such as freestanding sheds or kennels to sturdy foundations.
• Inspect and repair loose roof shingles, especially if you own an older home or have older roofing materials. Wind damage begins small by prying up a corner, but each gust of wind comes closer to removing the entire shingle and increases risk to surrounding roofing materials. Additionally, anchor your home's siding firmly. As with the roof, wind can tear away large areas once a small piece has loosened.
• Remove overhanging branches by trimming and pruning your trees. This will help prevent unexpected debris from falling on your home and keep fire from spreading.
• Reinforce doors with deadbolts and don’t forget to fortify garage doors. 
• Designate a safe area in your home or business to take shelter if necessary; a small, interior room with no windows is ideal.
• Store vehicles in a sheltered area and away from trees or objects that may become projectiles in a storm.

In addition to these tips, stay tuned to your local radio station, TV weather report, or internet news site for frequent weather updates. Should you experience damage from high winds or a storm, don't hesitate to call SERVPRO of Downtown Long Beach / Signal Hill for complete clean up, restoration, and repair.

SPACE HEATER DANGERS

2/18/2019 (Permalink)

During the cold months, space heaters are a great way to warm a room in the absence of central heating. Portable heaters, however, can pose certain threats to your home. If left unattended, a space heater can easily cause a house fire or electrical overload. Remain safe and warm by remembering the following safety tips.

• Leave three feet of space around your heater to avoid igniting flammable material. Keep pets and children from disturbing the heater to avoid burns and injuries. Make sure to also remove any objects blocking air flow or covering cables or components.
• Avoid leaving a heater running throughout the day, especially unmonitored. It may overload a circuit, causing power failure or a fire. Any unusual sounds or malfunctions should be fixed right away.
• Don't use extension cords or power strips with a space heater. Plugging them directly into an outlet will help avoid a power overload.
• Avoid using a space heater in a humid environment such as a bathroom. Water in the air may cause complications with the machine, causing it to malfunction.

As you shop for a portable heater, look for a safety certification label from an independent testing organization and the following safety features to keep your home safe from fire damage.

• Shut-off features: A smart sensor will automatically shut off the machine when it overheats, and a tip-over switch does the same if the heater is knocked over.
• Ground fault circuit interrupter (GFCI) plug: This plug helps prevent electric shock. If your heater does not come equipped with one, avoid using it around moist areas.
• Sturdy cord: Many heaters come with a cord around 6 feet long. Make sure it has a sturdy design and reaches the desired areas. Remember, extension cords or power strips can cause electrical issues.

Educating yourself about the safety hazards that come with the improper use of portable heaters will help you achieve better peace of mind as you keep your home warm and comfortable during this winter season.

SERVPRO EXPERTS WILL BOARD UP AND TARP YOUR HOME

2/11/2019 (Permalink)

After a residential fire, an emergency board up or tarping is an important step in protecting your home and assisting with your insurance claim. Because of the nature of the job, we recommend seeking the help of our professionals to assist in the process. We will do a better job shielding your home from secondary damage, securing the correct locations, and using the proper materials. By knowing how to a navigate around cracked windows and doors, our trained workers can detect areas that appear undamaged to the naked eye but may present leakage and stability issues.

There are several reasons to perform a board up or tarp over.

• Helps your insurance claim: It is not uncommon for these services to be required by your insurance following a disaster. By not taking the appropriate actions on your end, insurance companies may find a reason to deny a claim.
• Prevents further damage: Openings in the wall or roof provides access to harmful elements such as wind, water, and debris. Human or animal invaders could cause even more damage, adding to your existing issues and increasing your repair bill.
• Reduces additional property loss and liability: Thieves may remove essential belongings or cause unnecessary destruction, and their injuries could become your liability.

Structures pose a strong hazard both during and after a fire. It is not recommended to re-enter your home until it has been deemed safe by the fire department or proper authority. Dangerous elements might be present including electrical hazards and harmful airborne particles.

If you find yourself in need of board up or tarping services, call SERVPRO of Downtown Long Beach /  Signal Hill at 562-591-1788 for an estimate and any additional restoration services.

REVERSING WATER DAMAGE WITH INJECTIDRY SPECIALTY EQUIPMENT

1/29/2019 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we use a variety of tools and equipment to help reverse damage caused by elements such as water, fire, and mold. Our Injectidry equipment, for example, helps immensely in water saturated projects by allowing us to reach inaccessible, water damaged areas.

The Injectidry is a piece of mat-panel drying equipment that provides a non-invasive process for drying high risk areas of moisture such as walls, cavities, and hardwood floors. First, holes are drilled into drywall or under cabinets in the least visible locations possible. Next, small nozzles are inserted into a long hose, and the pressurized air pump injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices.  

This valuable tool supplements common drying equipment such as air movers, dehumidifiers, and air scrubbers, allowing us to remove less and restore more. With the Injectidry, we are capable of drying wall cavities without having to remove large sections of the interior wall. Instead, the small holes are simply patched, creating an easier and more cost-effective solution.  

This method is beneficial when a homeowner calls us within the first 24 hours of the water loss, and the source of the water is clean. If the drywall and materials are wet for more than 24-48 hours, repair may not be feasible, depending on the damage. Our expert technicians will tailor a plan to fit your situation.

With this effective tool, you can trust us to dry your home or business in the event of water damage caused by a storm, heavy rain, flood, or burst pipe to name a few. Don't hesitate to call us in the event of an emergency at 562-591-1788. We are available 24/7 to answer your call.

FOUR COMMON STEPS FOR MOLD ASSESSMENT AND REMOVAL

1/9/2019 (Permalink)

If significant mold is detected in your home, it is important to deal with it immediately. Assessing mold growth involves more than just a visual inspection, however. Mold acts as a hidden intruder, growing in spaces out of sight. Should you discover mold in your house, you can expect these four common steps for professional mold remediation.

Documentation

The first step is to document the situation with writing and photos. The documentation will be used to develop a remediation plan, which describes when work is slated to begin, when that work is scheduled to be completed, who will be performing the remediation, any testing that should be done, and if homeowners will be temporarily relocated.

Inspection

Next, it is important to calculate the extent of the mold contamination. Since mold may not always grow in one area, determining the precise amount and its specific location(s) will lead to effective mold removal. Once an exact assessment is made, mold remediation may proceed.

Remediation

Remediation will always involve cleaning up existing mold, avoiding exposure to oneself and homeowners, and preventing new growth by addressing the moisture source. After repairing the water or moisture problem, cleaning can begin. All wet materials and mold-damaged porous materials should be removed. All contaminated, non-porous materials and wood surfaces that are moldy can be cleaned at the professional's discretion.

Follow-Up

Just because the mold is gone and there's no dirt or dust doesn't mean that the job is done. The last step is to inspect the home soon after remediation and make sure there is no sign of visible mold, mold-damaged materials, or moldy odors. Homeowners should be able to occupy the home without aggravated health complaints.

If you suspect mold in your home, call SERVPRO of Downtown Long Beach / Signal Hill for cleanup, restoration, and repair at 562-591-1788. We are available to take your call 24/7!

THE MOLD CLEANUP PROCESS

1/9/2019 (Permalink)

Mold often thrives undetected due to water or moisture damage. It is important to identify the extent of mold growth before it reaches a hazardous level by reaching out to a remediation team. If you require mold cleanup in your home, you can expect a professional to perform an assessment and devise a plan for your situation. Typically, they will perform the following steps for safe and effective removal.

Before cleanup can begin, it is important to fix the cause of the mold to prevent additional spores from growing. This process may involve fixing a leak, drying down a room, or pumping out water. Next, a professional will isolate the contaminated area by closing all doors and windows between the contaminated area and other rooms of the home, based on their discretion.

Once cleaning begins, a remediation specialist will usually suppress dust by misting the contaminated areas. All wet and mold-damaged porous materials should be removed, since contamination has already permeated throughout. They should be discarded in durable plastic bags, tied, and disposed.

Generally, non-porous materials and wood surfaces that are moldy can be cleaned based on the extent of damage. A wire brush can be used on all moldy surfaces and then wiped with disposable wipes.

A mild contamination can be cleaned with a damp cloth or mop with detergent solution, while a more severe area may require special HEPA vacuums designed to trap extremely small, micron-sized particles. All areas should be visibly free of contamination and debris, and cleaned materials should be dried to allow leftover moisture to evaporate. Fans and dehumidifiers will help speed up the drying process, and materials that were moved should be replaced or repaired.

If you require mold cleanup, call SERVPRO of Downtown Long Beach / Signal Hill at 562-591-1788. We are available to take your call 24/7 and develop the correct course of action.

THE LEVELS OF MOLD DAMAGE

1/9/2019 (Permalink)

Often, it is difficult to determine the extent of mold damage, and there can be negative consequences caused from prolonged growth. When a contaminated area of any size is detected, a professional should be called to determine the best course of action to ensure the safety of those occupying the home. Here we will discuss the 5 levels of mold damage and typical actions for cleanup and removal.

Level 1 (0-10 Square Feet)

When addressed quickly and properly, level 1 mold is unlikely to cause a serious problems. A professional is likely to wear protective gear, remove contaminated materials in a plastic bag, and leave the area dry and free of mold contamination.

Level 2 (10-30 Square Feet)

Level 2 mold involves the same steps as level 1 with a few extra precautions. Moldy materials should be covered with double plastic sheets and sealed with tape before any handling or removal of materials to contain dust and debris. When the mold removal is finished, the area should be cleaned with a damp cloth and high-efficiency particulate air (HEPA) vacuum, depending on the situation.

Level 3 (30-100 Square Feet)

Mold level 3 usually indicates an underlying problem in the plumbing or air conditioning system. In addition to steps for the previous two levels, a professional may seal ventilation ducts in the work area and areas directly adjacent with plastic sheeting. Those residing in adjacent areas should be vacated as an extra precaution based on the discretion of the remediation professional.

Level 4 (Greater than 100 Square Feet)

For level 4 mold damage, every worker involved should be equipped with full face respirators and disposable protective clothing. Workers should completely isolate their work area from the rest of the home with sheeting sealed with duct tape. Air monitoring should be conducted prior to moving back into your home to determine if it is fit to reoccupy.

Level 5 (Air Conditioners and HVAC Systems)

Remediation procedures for air conditioning units and HVAC systems usually involve shutting down the system prior to remediation. Growth-supporting materials that are contaminated should be removed and sealed in plastic bags. Antimicrobial agents may be employed for greater mold removal as well.

SERVPRO of Downtown Long Beach / Signal Hill is ready to help you with any project, big or small. Call us 24/7 at 562-591-1788 if you detect mold in your home.

ULTRASONIC- THE WONDER MACHINE

12/28/2018 (Permalink)

Ultrasonic Machine - Works wonders on your fire, water or smoke damaged possessions

Fire or Water damage affects more than just the physical property. When disaster strikes,  treasured possessions or important contents can also suffer from the effects of smoke, fire, mold or black water. Did you know that SERVPRO of Downtown Long Beach/Signal Hill and our Ultrasonic Machine, with it’s heavy duty cleaning capability, can restore your object back to near new condition ?! From electronics to jewelry, from home décor to antiques, items both fragile and durable  may be saved by this technological wonder machine! Simply put, the process involves pressure waves, utilizing an implosion of bubbles occurring millions of times per seconds and producing tremendous vacuum energy. This breaks up the dirt and gently lifts the build up away, reaching every nook and cranny that has been damaged.

Don’t despair that your prized possessions can’t be saved. Look to SERVPRO of Downtown Long Beach/Signal Hill and our Ultrasonic technology to help make damage “Like it never even happened.”

COMMERCIAL LOSS AFTERMATH

11/20/2018 (Permalink)

SERVPRO of Downtown Long Beach / Signal Hill is ready to handle all types of commercial loss. Whether you own a small business or large corporation, our team is ready to repair damage resulting from, but not limited to, water, fire, storm, and mold. Depending on the size of your facility, we will categorize it into one of three categories.

The first category involves small commercial losses involving 15,000 square feet or less of affected floor space, including a stand-alone retail establishment, a daycare facility, or a portion of a larger structure. The second category involves midsize commercial losses ranging from 15,000 to 60,000 square feet of affected floor space, including multi-family properties, a midsize school, or a small shopping center. The third category involves a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings will likely be large structures including a hospital, school, or university.

Moreover, claims involving commercial structures can present a number of challenges to the claim professional, especially since no two commercial building losses are ever the same. When examining commercial losses, adjusters must take into account three major considerations.

The first is multiple stakeholders. Multiple property owners and tenants, primary leases and subleases, mortgages, and liens all impact the investigation of a building loss and become essential considerations in the adjusting process. After confirmation of policy information, an adjuster will need to analyze the lease agreement between landlord and tenant, which often contains provisions that outline the rights to make improvements to the leased space.

The second major consideration is construction uniqueness. Each type of occupancy is comprised of different construction principles and methods and can vary in terms of size, alarm and fire systems, interior finishes, and tenant improvements. Because of the range of characteristics, familiarity with commercial building structures and alternative repair methods will contribute to the proper overall loss assessment.

Lastly, adjusters must be aware of commercial policies that may have coverage for business interruption, including business income and extra expenses. After a full assessment, the claim settlement amount should be based on the cost of repair or replacement at the time of the loss. The adjuster also must calculate for depreciation based upon age, usage, and obsolescence of building items. Coming full circle to the start of the adjusting process, the claim settlement needs to take into account the insurance policy of the property.

In the event of a commercial loss, repair and recovery depends on the size of the facility, the parties involved, the construction of the building, and existing policies. SERVPRO of Downtown Long Beach / Signal Hill will do its best to help you in the aftermath of a commercial loss by working with adjusters and getting you back on your feet. Call us anytime, day or night, for fast and professional service.

BUSINESS CONTINUITY PLANNING

10/15/2018 (Permalink)

Fire and water damage can impact your local Long Beach business in a variety of ways. Some of the most evident ways include infrastructure damage, property damage, employee injuries, and loss of revenue. How can you ensure that your business continues running smoothly, even in the event of a sudden emergency? We at SERVPRO of Downtown Long Beach / Signal Hill have compiled information to create a business continuity plan that will keep your businesses running in the event of a disaster.

Business continuity planning is the creation of an emergency plan by recognizing threats facing the company and ensuring that personnel and assets are protected and functioning in the event of a disaster. For example, a finance company based in a major city might back-up its computer and client files offsite, providing satellite offices access to important information in the event of an emergency. Once critical business functions are identified and a recovery system is in place, it’s a good idea to coordinate a trained team to manage business disruption.

An area that is often overlooked is damage to a business from a fire within the supply chain. If your business relies on a sole supplier for goods or services, a fire within their building is likely to have an adverse effect on your business. As a supplier, dividing operations will lead to partial damage instead of total loss.

Businesses can protect themselves in the following ways:

• Securing vacant or easily accessible areas to prevent thieves from breaking in
• Implementing a safety team to prevent accidents caused by neglect, poor housekeeping, hot work equipment, hazardous chemicals, or unsafe work practices.
• Providing fire safety training and routinely checking fire alarms and fire extinguishers
• Practicing an evacuation plan

A business continuity plan offers several benefits. It improves public perception and acceptance of the company. By displaying a proactive attitude and preparedness, the public will have a positive impression of the organization, leading to more trust and business. Additionally, it will boost your employees' morale and command loyalty by offering them more assurance and stability. Shareholders and partners will gain added security by investing and collaborating with a business that makes every effort to prepare for the unexpected. Lastly, overall efficiency improves, allowing the company to respond quickly and keep losses to a minimum.

With a well-designed plan, we hope to see your Long Beach commercial business running smoothly, regardless of the circumstances. Even with preparation, SERVPRO of Downtown Long Beach / Signal Hill recognizes that emergencies happen routinely, and we are here to help restore your commercial building and keep your business flowing.

JOIN THE RED CROSS "SOUND THE ALARM" CAMPAIGN

10/10/2018 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we do our best to advocate emergency preparedness and safety. Our professional restoration services will help aid you when disaster hits, but did you know that you can also promote safety and make a difference in your community?

Every day, seven people die in home fires and 36 suffer injuries, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately become the victims. The American Red Cross sought to improve the odds and save lives by creating the Home Fire Campaign in 2014. A critical part of the campaign is “Sound the Alarm”, a series of home fire safety and smoke alarm installation events across the country. Together with fire departments and other community partners, Red Cross volunteers canvass at-risk neighborhoods, install free smoke alarms, replace batteries in existing alarms, and provide fire prevention and safety education.

The Red Cross will install a limited number of free smoke alarms for those who cannot afford them or are unable to install them, including specialized bedside alarms for individuals who are deaf or hard-of-hearing. To identify your local region office, please visit RedCross.org (or call 1-800-REDCROSS). Depending on where you live and other factors, partner organizations may assist in creating an appointment for your house alarm. If you are able to purchase and install your own smoke alarm, but would like information on home fire safety and smoke alarm installation, you can visit redcross.org/homefire.

In just three years, the home visits have installed more than 1 million smoke alarms and prepared more than 1 million people against house fires. So far, 472 lives have been saved and 600,000 homes have been made emergency ready. In the LA region alone, the Red Cross and its partners have accomplished the following:

• Served 29,396 people
• Canvased 19,148 homes
• Conducted 8,017 home visits
• Created 6,694 evacuation plans
• Witnessed 3,854 volunteers attend events

There are five ways you can get involved.

1. Get Prepared at Home: Learn how to prevent, prepare for, respond to, and recover after a home fire. Install smoke alarms on every level of your home, test smoke alarms every month, and talk with all family members about a fire escape plan and practice the plan twice a year.

2. Teach Fire Safety in Your Classroom: The Pillowcase Project is a preparedness education program for grades 3 - 5, which teaches students about personal and family preparedness, local hazards, and basic coping skills. You can contact your local Red Cross to find out more.

3. Volunteer to Help Others: Join your local Red Cross to install smoke alarms, educate your community about fire safety, or help others after a fire. Volunteers carry out 90% of the humanitarian work of the Red Cross.

4. Make a Donation: Help families prevent, prepare for, respond to, and recover from home fires by making a small donation. A little goes a long way.

5. Sound the Alarm. Save a life: You can help this spring by installing free smoke alarms in your community. In 2018, 100,000 smoke alarms were installed and 28,000 volunteers raised $15,000,000!

To view upcoming volunteer opportunities, in the Los Angeles area, you can visit https://www.redcross.org/local/california/los-angeles/about-us/our-work/home-fire-safety.html

IMMEDIATE RESPONSE AND THE SERVPRO EMERGENCY READY PROFILE

9/27/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Downtown Long Beach / Signal Hill provides emergency cleaning and restoration services 24 hours a day, 7 days a week, to our local communities. You can expect an immediate response time, day or night, if you experience an emergency in the greater Long Beach area.

In many cleaning and restoration situations, immediate action is needed. Fortunately, SERVPRO is strategically positioned to be faster to any size emergency. If you find yourself outside of our serviceable area, you may contact over 1,700 U.S. and Canadian franchise locations. Our immediate response helps to minimize the damage, cleaning, and restoration costs.

Many emergencies that we encounter include some type of water damage. Water is particularly invasive, quickly spreading throughout your property and permeating floors, walls, and furniture. SERVPRO of Downtown Long Beach / Signal Hill arrives quickly and starts the water extraction process almost immediately.

Within minutes, water quickly spreads throughout your property. It saturates everything in its path, absorbing into walls, floors, upholstery, and belongings. Between 1 and 24 hours, drywall begins to swell and break down, metal surfaces begin to tarnish, and furniture begins to crack. Within 48 hours to a week, mold and mildew may grow and spread, and doors, windows, and studs start to warp. Metal begins to rust and corrode, and furniture distorts, showing signs of mold. After a week, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Even though disaster strikes unexpectedly, you can always plan ahead of time. By utilizing the SERVPRO Emergency READY Program for your business, you can create an Emergency READY Profile for your establishment, at no charge. You can work with SERVPRO to gather and document information that will become critical if a disaster strikes. Once the profile is created, you will have access to your information 24/7 online and by using SERVPRO’s free smartphone app.

With proper planning, you can land back on your feet faster than ever. Don’t incur more damage and expense by waiting to contact a professional. SERVPRO of Downtown Long Beach / Signal Hill is ready to respond any time or day of the year.

CLAIMS RESPONSE AND SERVICE

9/27/2018 (Permalink)

As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. At SERVPRO of Downtown Long Beach / Signal Hill, we understand your situation and are uniquely qualified to help. Our results create a noticeable difference and make your job easier.

Our job is to reassure the customer, perform quality service, and to report to you quickly. We know your job is to interpret the policy and adjust the claim, and not to deal with problems from vendors. Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. Damage mitigation, loss assessment, and an electronic file are available to you within hours. Our documented, measured performance increases value to you and your shareholders, managers, and customers.

If you call SERVPRO of Downtown Long Beach / Signal Hill, we will use only qualified vendors to service your customer. That commitment resulted in an implementation of best practices and job process programs, crew and vehicle standards, and insurance requirements. Our file documentation requirements and quality assurance program will also guarantee service at the highest standard.

Some of the services we provide involving claims include the following:

• Emergency Response to Claims: Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.
• Pretesting Reduces Claims Expense: Restoring property is less expensive than replacing property. Claims professionals know the rule is, "Restore whenever possible, replace only when necessary." At SERVPRO of Downtown Long Beach / Signal Hill, we make sure pretesting is completed on every loss to determine restorability.
• Claims Inventory Service: We can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.
• Electronic Claims Information: Our Claims Information Center provides fast, accurate information you need to make sound decisions, including a complete electronic job file, online access to all files, informative reports to improve results, and performance comparison to the industry standard.

Hard-earned results have made SERVPRO of Downtown Long Beach / Signal Hill leaders in the fire and water cleanup and restoration industry. Our system is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

EXCEPTIONAL TRAINING AND STANDARDS

9/27/2018 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, effective training is the best way to ensure our customers receive the service they deserve. Franchise owners and industry employees may learn a wealth of restoration and mitigation skills at SERVPRO’s Corporate Training Facility.

At the facility, new franchises must participate in a 15 day in-house, hands-on training program covering fire restoration, water restoration, carpet and upholstery cleaning, and mold mitigation. Employees may learn at their own pace and take advantage of video and web based training modules. Continuing education about emergency mitigation services is also offered in the form of credit and noncredit courses.

Our responders are trained to standards set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and complete various year-around education courses at the highest degree. Developed in 1972, the IICRC sought to set standards for the cleaning, inspection, and restoration service industries. The group boasts 53,000 active certified registered technicians and 6,000 certified individuals and firms, making it the premier certification and standard-setting body for the industry.

In order to obtain certification, technicians must first attend specialized classes in the field of cleaning, inspection, and restoration and pass a standardized test. After achieving certification, technicians must remain knowledgeable on current trends in their field and learn how to overcome new challenges by earning continuing education credits. The title of master technician can be only be acquired with additional training and 3 to 5 years of experience.

The scope of IICRC certifications qualifies a remediation and restoration company to adequately and safely restore a home. While not mandatory, this accreditation offers confidence and guarantee to homeowners and businesses affected by floods, fires, and other disasters. Rest assured, these technicians possess the training and expertise to work with specific machinery and products needed for comprehensive restoration.

SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry. At SERVPRO of Downtown Long Beach / Signal Hill, we maintain proper guidelines for business. From insurance to background checks on employees, each requirement is maintained continually to help ensure you get the best possible service providers.

NO STORM IS TOO LARGE

9/27/2018 (Permalink)

What happens if you find your Long Beach business or home in the middle of a storm? At SERVPRO of Downtown Long Beach / Signal Hill, we recognize that buildings are not always adequately constructed to handle changing weather conditions. We are here to help with damage caused by wind or water in the event of a storm.

In September of 2015, the remnants of Hurricane Linda brought localized downpours from Santa Barbara to San Diego, California. That month, Los Angeles received 2.39 inches of rain, making it one of the wettest September days since 1877. Many older homes and businesses in L.A. County found themselves overwhelmed and unprepared.

In a storm such as this, torrents of black water, sewage water containing bacteria, mold, and viruses, begin to devastate businesses by first permeating through the floors, walls, and ceiling. Here the water can infiltrate through coating breaks, between seams, and under baseboards. If combined with dirt, mold may even begin to develop. When exposed to this kind of water, complete removal and replacement of contaminated areas is recommended. If restoration is an option, it is important to note how the wooden floor boards begin to expand and warp. Cupping occurs when the edges of floorboards begin to rise and can be sanded down by our SERVPRO technicians. Unfortunately, if the floor boards begin to crown due to an oversaturation of the top layer of wood, sanding is not an option and complete removal might be the best course of action.

Strong winds can cause adjacent trees to become a hazard to your home. A single branch from a large tree could have enough weight to collapse a roof or create an opening in the side of your house. As a result, runoff of torrential rains may begin to flow into your Long Beach home. In this situation, SERVPRO technicians can use penetrating moisture meters and special equipment to recommend the best course of action based on the amount of damage incurred.

Across the nation, SERVPRO has you covered with the Commercial Large Loss Division and the Disaster Recovery Team. With the ability to mobilize local command centers, along with the resources of more than 1,700 franchises nationwide, no disaster is too big. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. If you find yourself in a situation too big to handle, call SERVPRO of Downtown Long Beach / Signal Hill for immediate and professional service.

ADVANCED EQUIPMENT AND TECHNIQUES

9/27/2018 (Permalink)

Within just the past few years, technology and techniques within the restoration industry have evolved rapidly. These advancements allow professionals at SERVPRO of Downtown Long Beach / Signal Hill to restore properties back to preloss conditions more effectively than ever before.

Following guidelines and standards set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC), our technicians use their skills and equipment at the highest caliber for all restoration and cleaning services. Following the IICRC S500 Water Damage Guide, we incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture, and dry a property effectively.

Water can easily saturate your Long Beach residence in undetected areas and damage begins faster than you realize. Our technicians rely upon specialized moisture and measurement equipment to detect, measure, and monitor a property’s moisture levels. Infrared cameras can help detect water through a wall, ceiling, or floor, allowing for thorough water removal. Moreover, sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Powerful water extraction equipment speeds the drying process by removing the majority of the water from your Long Beach home or business. Submersible and gas-powered pumps for continuous pumping of high-level water are utilized for the most difficult jobs and provide efficient clean-up. Furthermore, truck-mounted and portable extraction units allow for rapid water removal and water displacement.

Once the water has been pumped out, industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your Long Beach home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture, and high-speed air circulators cause moisture to evaporate at a faster pace. Industrial grade dehumidifiers pull the water vapor from the air, allowing for faster drying.

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. Air scrubbers, thermal foggers, and deodorization agents create cleaner air for you and your family to breathe. The use of OSHA-approved cleaning agents may also be needed to clean and remove odors or contaminants on your property. Deodorization products control odors from excessive moisture, and disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

You can trust SERVPRO of Downtown Long Beach / Signal Hill to use the best equipment to bring your life back in order. Whatever the job requires, we have you covered. Call us now, and we will be happy to gather the proper equipment for your specific needs.

CAN YOU GUESS THE MOST COMMON CAUSES OF HOUSE FIRES?

9/12/2018 (Permalink)

Fire damage to contents in a home in Santa Barbara

There are many situations that may cause a fire, but can you guess the most common causes of house fires? It may happen in ways you least expect. Take precautionary measures now to protect your home from the following fire instigators. If an accident occurs, SERVPRO of Downtown Long Beach / Signal Hill has you covered.

According to the National Fire Protection Association, cooking equipment is the number one cause for house fires. Pots and pans can quickly overheat when left unattended or mishandled. Be sure to turn handles towards the middle of the stove to avoid children from accidentally grabbing it from the burner. When leaving the house, remember to turn off stove-top burners and ovens.

Moreover, smoking in bedrooms should be avoided at all costs. A cigarette butt can stay lit for hours and cause a flame after coming into contact with clothes or furniture. Open flames such as candles also pose a danger for many residents. While they may have an attractive look and smell, candles should always be blown out before you leave a room.

Furthermore, older lampshades and light fittings may build up heat, and weak bases could pose a tipping hazard. Electrical equipment such as these should be checked for faulty cords, and the power point must not be overloaded with double adapter plugs. Also be mindful of flammable liquids such as petrol, kerosene, or methylated spirits around the house. These should be kept away from heat sources and stored properly according to their label.

If you experience a fire, here are some tips to keep in mind:

• Examine you and your family for injuries and seek medical help
• If you can’t find a place to stay, your local Red Cross can help provide food and provisions
• Notify your insurance company about the fire
• Do not re-enter your home until instructed to do so. Talk to firefighters about what can be salvaged instead
• Once you are cleared to enter the building, check for important documents and keepsakes
• Make a list of your possessions and note damaged goods
• Keep track of receipts for expenses as a result of the fire

Nobody wants to come home to a irreparable damage. By knowing these common causes of house fires, you and your neighborhood can live a little bit safer. When accidents happen, SERVPRO of Downtown Long Beach / Signal Hill is here to clean fire damage and restore your home quickly and professionally.

IMPACT OF SMOKE DAMAGE

9/12/2018 (Permalink)

Smoke damage can have devastating affects to health and property. SERVPRO can help!

At SERVPRO of Downtown Long Beach / Signal Hill, fire restoration and clean-up is one of our specialties. Smoke, comprised of carbon monoxide, carbon dioxide, and soot, affects a building’s structure in unexpected ways. Depending on temperature, the environment, and air flow, smoke can distribute in many different areas and cause more damage than you realize. To protect your health and preserve your property investment, count on SERVPRO of Downtown Long Beach / Signal Hill to restore your building back to new.

Because hot air rises, smoke residue is most commonly found on the ceiling directly above the source of the fire. Soot can also extend to the inside perimeter as cold air below opens a path for smoke to travel to exterior walls and windows. Because of this, noticeable staining and odor remains present throughout.

Furniture, decorations, and enclosed spaces interact with the smoke in unusual ways. As molecules become excited in warmer air, they move from hot areas to colder areas of the room, falling out of the air and onto relatively enclosed areas. These particles rest behind cool drapes or under shades, and they travel into drawers, closets, and cavities. Since smoke particles are often ionized (possessing an electrical charge), smoke damage may also occur on surrounding nail heads in the ceiling and synthetic materials such as vinyl, due to their greater ionization characteristics. You may also witness cobweb-like shapes in the corners of the room caused by the strong charge of burning plastics.

Furthermore, air currents may carry smoke away from the fire, causing damage in surprising areas. First, the smoke will find its way into the cool ductwork, damaging rooms located away from the fire. Airstreams may then carry it around doors, like water passing objects in a stream. As a result, residue builds on the far side of door openings with the pattern diminishing further away from the fire. Understanding the physics takes mystery out of stressful situation.

Smoke resulting from fire can behave in unintended ways. It permeates a house as it seeks new places to settle. The resulting effects can be long lasting and have an impact on your health. Until professionals repair the damage and replace smoke stained areas, the room is virtually uninhabitable. If you find yourself in such a situation, SERVPRO of Downtown Long Beach / Signal Hill will have you breathing better.

MONDAY MORNING FLOOD DAMAGE

8/29/2018 (Permalink)

SERVPRO techinician extracting water in a flooded Long Beach business

Monday Morning Flood Damage

Water damage may occur unexpectedly, through no fault of your own. For example, when a fire hydrant, adjacent to a commercial building, became sheared by a vehicle, it flooded the business without warning and without the occupants’ knowledge or involvement. Did you know a hydrant can gush 5,000 to 180,000 gallons of water, shooting 50 or 60 feet into the air? The amount of water lost depends on response time, hydrant type, and system pressure. If this type of catastrophe occurs, local businesses and residences must be prepared to mitigate a potential flood. On August 27, 2018, one such incident occurred, and SERVPRO of Downtown Long Beach/Signal Hill was quick to arrive on the scene.

On Monday morning, firefighters began pumping water out of a downtown loading dock after a truck driver accidentally sheared a fire hydrant off its base. A big-rig hit the hydrant around 5 a.m. on Long Beach Boulevard, just south of Fourth Street. Fortunately, it activated a fire alarm in the nearby Chuck E. Cheese’s, alerting authorities. That same morning, SERVPRO of Downtown Long Beach/Signal Hill was called to the scene to complete the water remediation in a nearby business affected by the accident. After an assessment of the situation, the SERVPRO crew was quick to suction water out of the floors and carpets, insuring that the facility was thoroughly and professionally dried down. Due to the extent of water damage, impacting numerous offices, computer room, and common area, the entire job was estimated to take about five days.

If your business becomes flooded, there are a few steps you can immediately take to reduce damage before SERVPRO arrives at the scene.

1. Turn off power to affected rooms, and walk carefully while avoiding sagging ceilings.
2. Find and stop the source. Turn off the valve attached to the leaking fixture, or locate the main water supply valve to the building. If you cannot find the valve, notify a plumber or in some cases, the fire department.
3. Remove as much standing water as possible, but only if you’re certain that the water is clean. Do not use a household vacuum cleaner. Instead, use a professional wet/dry vac or towels and linens to prevent the water from entering unaffected areas.
4. Remove clothing, documents, and objects in the affected area, and place plastic underneath furniture to prevent further water damage. Wooden blocks or Styrofoam can help protect furniture with a solid base, and curtains can be hung to dry.
5. Remove pictures from wet walls and open drawers on wet furniture. Prop up cushions and remove rugs carefully as they may bleed onto other surfaces.

Unexpected flooding is stressful and places your business in a standstill. Whether the source of flooding originated in your building or your neighbor’s, SERVPRO of Downtown Long Beach/Signal Hill is here to help in any emergency, 24/7, and get your business up and running.

THE IMPORTANCE OF RENTERS INSURANCE

8/22/2018 (Permalink)

Protect yourself and your family- have insurance!

If an unexpected disaster occurs, could you afford to replace the possessions in your home? Renters insurance is a cost effective way to replace personal belongings in the event of theft, fire, or water damage. It will also include liability protection, covering the medical expenses of someone hurt inside your residence. At SERVPRO of Downtown Long Beach/Signal Hill, we witness customers getting back on their feet much more quickly with the appropriate renters insurance policy. 

While renters insurance is not required by law, your landlord may require it as part of your rental agreement. It is important to note that their insurance policy will only cover the building and not items within the establishment such as furniture, electronics, and appliances.

Most people’s possessions are worth more than they realize. The average person has over $35,000 worth of items that are not covered under their landlord’s policy. Thankfully, renters insurance is relatively inexpensive. According to the National Association of Insurance Commissioners’ data, the average policy costs $184 per year, or about $15 per month for coverage that ranges from $30,000 to $50,000 (depending on where you live) with a $500 to $1,000 deductible.

In order to determine which insurance policy is right for you, it is important to take an inventory of your belongings which can later be used in your claim. Coverage for certain types of property such as collectibles, gold ware, jewelry, and bank notes may have a dollar limit, and the amount of money you can recoup depends on the terms of your insurance. Cash value coverage will reimburse the cost of the item at the time of the claim, whereas replacement cost coverage will reimburse the full value of a brand new item. Also be aware of multi-policy discounts or reductions if your home is equipped with smoke alarms or a security system. Should something happen and you need to file a claim, do not attempt to clean the area but document everything with photos and be prepared to pay your deductible.

Moreover, renters insurance will not cover you in the event of a flood. Floods are the number one natural disaster in the U.S., and you don’t have to live in a high risk flood-zone to be affected. Flash floods can occur anywhere, including the beaches and the deserts, and only an inch of water can begin causing damage to your building. Consider shopping for flood insurance in addition to your renters insurance.

SERVPRO of Downtown Long Beach/Signal Hill is here to help get your life back on track. Our trained professionals and specialized equipment can help ease your stress by taking care of you in the event of water and fire damage. Additionally, renters insurance will give you one more reason to be worry free. 

ASBESTOS - SHOULD I BE WORRIED?

8/22/2018 (Permalink)

Asbestos Fibers

At SERVPRO of Downtown Long Beach/Signal Hill, we deal with a lot of unexpected problems and create a plan to solve each one. One common danger found in many homes includes the potentially harmful material, asbestos.

While Congress enacted the Toxic Substances Control Act in 1976 to comprehensively regulate toxic substances including asbestos, it hasn’t prevented the material from appearing in buildings and many consumer goods. Most recently, on June 1, 2018, The U.S. Environmental Protection Agency (EPA) made it easier for companies to use asbestos in new products.

Following the new presidential administration “framework” for evaluating risks, the EPA would only restrict products that pose a direct risk to workers instead of a general risk to air, ground, or water contamination. While asbestos imports are tracked and reviewed for new purposes, many worry the EPA will be too lenient as they have been for pesticides, air pollution from cars, and coal-fired power plants. Asbestos imports to the U.S., which have declined overall and in the last few years, rose 45 percent between 2015 and 2016. 

Asbestos was unable to reach a complete ban in the U.S. in 1991, and it is still responsible for the deaths of about 40,000 Americans annually.

So what is asbestos, the dangers it poses, and signs to look out for?

Asbestos fibers are a soft, flexible, mineral substance that are resistant to heat, electricity, and corrosion. For decades, this material has been used in fireproofing and electrical materials, floor tiles, automobile parts, and consumer products such as hair dryers. Unfortunately, these microscopic fibers are odorless, virtually invisible, and can cause inflammation in lung tissue when inhaled. Symptoms may remain dormant for 20-50 years, making the elderly more susceptible to mesothelioma, a rare cancer of the lungs. If you suspect a large amount of asbestos in your building, check for the following:

• Surface patterns on roofing and shingles with dimples or shallow craters.
• Interior and exterior joints where plastic, aluminum, or wooden runners were joined with asbestos sheets and adhesives, like window putty, drywall tape and joint cement.
• Asbestos insulation in the attic or in bathroom floor tiles.

Notify SERVPRO of Downtown Long Beach/Signal Hill for expert cleaning from us and our associated professionals. A licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed. You can count on us to keep you and your family healthy and hazard free.

MOLD-WHAT YOU CAN DO TO PREVENT ITS GROWTH

8/6/2018 (Permalink)

Mold in a storage unit in San Pedro

Mold is a type of fungi which grows in moist locations. Some mold is helpful and is used in medicines, some mold is delicious and is found in cheese or in the form of mushrooms. However, SERVPRO of Downtown Long Beach/Signal Hill knows that other types of mold can be harmful to our health.  It’s not healthy to inhale any type of mold spores, but some types of mold actually produce toxins, known as mycotoxins, that frequently cause a variety of health problems. 

Once it’s been determined that your home or business has mold that must be remediated (testing is done and a protocol is written by an environmental consulting company), SERVPRO of Downtown Long Beach/Signal Hill is there to contain the area, follow the protocol and remove the mold to ensure that you are living and working in a safe environment.

So how can we prevent the bad type of mold from growing in the first place?

Mold thrives in dark, moist areas. If your home or business has suffered a water loss remember that prompt mitigation is vital to avoid mold growth which can be visible in as little as 24 to 48 hours under certain conditions. Keep in mind that mold can grow on multiple places such as ceiling tiles, wallpaper, carpets, drywall and even wood.

Responding to water damages and other water intrusions immediately can prevent mold growth in those locations. When calling SERVPRO of Downtown Long Beach/Signal Hill make sure to let them know how long this water damage could have been going on so we can inspect for mold growth as well.

Make sure to keep gutters and drains clear of debris. By keeping clear of build-up this prevents moisture from staying in the drains and will prevent mold from growing.

Regularly inspect plumbing and appliances for leaks.

Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.

Having a mold issue can be dangerous to your health. Taking preventative steps to defend against mold growth is an important proactive step. When water loss occurs, prompt action and a call to  SERVPRO of Downtown Long Beach/Signal Hill at (562) 591-1788 to insure that the affected areas in your home or business is thoroughly dried and the loss is properly mitigated is key.

KID FIRE SAFETY- BE PREPARED!

8/3/2018 (Permalink)

Fire damage in a Signal Hill home

You may know what to do during a fire, but do your children? SERVPRO of Downtown Long Beach/Signal Hill has faced countless losses in homes and businesses due to fire damage so we want families to be prepared. With school coming back in session soon, it's important to make sure that your kids are educated on fire safety. You never want to leave your kids home alone without the proper fire safety education and since you can't predict a fire emergency, fire safety education is key. Here are some important items to remember: 

Make sure that you educate your children on what a smoke alarm looks and sounds like. Make sure they can recognize when a fire alarm has gone off and what to do when an alarm has sound. Know two or more routes to exit your home/school during a fire as well as a meeting point away from the location a safe distance from the fire. The American Red Cross suggests "Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling, and meeting outside." It is crucial your children also know how to dial 9-1-1. 

When making sure your home is up to fire safety standards, make sure to have escape ladders on the upper levels so that you can escape from windows to safety. The American Red Cross also suggests "use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device." It is important to make your children aware of which windows have quick releases on them and how to use them properly. Also have fire extinguishers readily available, and up-to-date and, at minimum, in the kitchen, garage and on the upper levels. 

It's never too soon to start teaching your kids how to be prepared during an emergency, including fires, as they often occur in the home. SERVPRO of Downtown Long Beach/Signal Hill is open 24/7 in case an emergency strikes. We are dedicated to helping restore your residence to pre-disaster conditions, making it “Like it never even happened”. 

HOW TO PREVENT WATER DAMAGE: ON VACATION

7/29/2018 (Permalink)

Water Damage to a Long Beach Home

There may be nothing worse than coming home from a relaxing vacation to a flooded home! Water damage that isn't resolved quickly can turn into a mold problem.  When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout the residence in as little as 48-72 hours. Mold can cause health effects and can also cause significant damage to your property. So avoiding water damage while you are away is key vacation prep! Here are a few tips, before you head out, to keep your property dry and, hopefully, damage- free:

-Inspect the hoses that connect to major appliances such as washing machines, dishwashers and refrigerator ice-makers. Replace any old or damaged hoses.

-Clear all the debris out of your rain gutters, and check the downspouts for any blockages. This will enable water to exit your roof correctly without flooding or backing up.

-Ask someone to check on your home periodically while you are away to make sure all goes well. If there is a leak or flood, they’ll catch it in the early stages.

-Consider shutting off automatic sprinklers in the front and back of the house. This will prevent you from having a flood in your yard that can migrate into the property.

-Consider turning off the main water in the house. In this way, you are completely avoiding any in-home water damage from pipes that could possibly burst in your absence.

SERVPRO of Downtown Long Beach/Signal Hill is ready to assist when your home is affected by water damage (fire damage, smoke damage, biohazard too)  whether you've been away on vacation or not! Call us 24/7 at 562-591-1788 and let us know how we can help!

STORM - HURRICANE HARVEY 2017

7/25/2018 (Permalink)

A home in Houston ravaged by Hurricane Harvey

It has been nearly a year since SERVPRO of Downtown Long Beach/Signal Hill packed up three trucks to make the drive from Long Beach, California to Houston, Texas to help with water damage repair cleanup from Hurricane Harvey.  So, what was it like?   

The drive took three full days due to the heavy equipment we carried with us.  As we came closer to Houston, we had trouble fueling up our diesel truck.  Driving from small town gas station to small town gas station along our route, we were met with signs over the gas nozzles announcing “Out of Fuel.”   The lines were very long, with tempers flaring as locals and long-distance truck drivers competed to fill up their vehicles.   

On Day 3 we made it to Houston in the afternoon.  The traffic was terrible – and this is someone from Los Angeles saying this.  There were many main roads that were still underwater, some looking like rivers as we passed them.  We were fortunate to have a friend with a small apartment in Southeast Houston that we could stay at.  It became our office, kitchen, and sleeping quarters.  A hotel was rented for our technicians who flew in to help with the cleanup work.   

The first couple days in Houston was spent organizing supplies, getting the layout of the city, and generally preparing to get started on the work.  SERVPRO Storm Team started to send us a steady flow of work after about 4 days.  Now, when you are responding to storm damaged homes, there is only so much preparation you can do beforehand.  The real problem solving happens in the field once you have your boots on the ground.   

The first impression I had when we started working was the great resourcefulness of Texans.  Friends and neighbors came to each other’s aid to help pull out damaged furniture, remove drywall, and provide moral support and humor.  Driving down neighborhoods, we saw piles of drywall, clothing, and furniture piled high in front yards.  After a few days of trash not being cleared, the smell started to fill the humid air.  The odor was like what you experience when you clean out a dirty fish tank.  Many cars were unusable due to being flooded, so they sat with steamy windows until the towing companies could come through to take them to the junk yards.  Despite all this, restaurants were open, Home Depot and Loews were open for business, and people went about their days as best they could, patching the city back together.  

The worst houses we worked on were the ones that had been completely swept through with mud.  Imagine a tidal wave of mud floating through the entire downstairs of your home.  The water lines were taller than me on some of the homes.  The mud was everywhere – caked on the floors, on the wall studs behind the drywall, on furniture and clothing.  We would remove the furniture, the affected drywall, complete a pressure washing of all the surfaces while extracting the runoff, and then finish by hand wiping, vacuuming, and mopping all the affected areas at least one or more times.  The final treatment would be an antimicrobial application.   

The customers with the most badly affected homes were the nicest and most grateful.  When they could have been angry at their circumstances, they instead showed gratitude.  Our crews put in long days with a smile fueled by the good attitudes of our customers.  Even the massive number of mosquitoes from all the standing water couldn’t keep us down.   

After a month in Houston, we made the long ride back to Los Angeles.  The home office ran smoothly in our absence, thanks to our wonderful General Manager and the crews that stayed behind.  It was a great adventure.  We hoped to have some much-needed downtime when we got back, but Mother Nature had other plans.  We returned home to blazing wildfires in Los Angeles and Orange County.  Off to help with the fire damage cleanup we went because at SERVPRO of Downtown Long Beach/Signal Hill and SERVPRO NE Long Beach/Lakewood we are here to help with fire damage repair and water damage repair both on the road and in our own backyard.   

COMMERCIAL - WATER DAMAGE

7/25/2018 (Permalink)

Moisture Meter shows atmospheric readings at this commercial loss in Long Beach

At SERVPRO of Downtown Long Beach/Signal Hill we do a high volume of commercial water damage services.  The term "commercial" in our industry includes office buildings, industrial buildings, multi-unit properties, and retail businesses.  So what is the difference between working on commercial water damage repair versus performing our services at residential homes? 

While a water damage to a residential home is a huge inconvenience for a homeowner or renter, it can be devastating for a business owner.  Instead of one family being troubled with damaged property, a business with a water damage can affect the families of everyone who works there!  Quick turnaround time is essential so that the business can get back to normal as fast as possible.   

If you dislike Mondays, imagine a Monday morning where you open up the front door to your office and water floods your feet.  After the initial panic subsides, you call in SERVPRO of Downtown Long Beach/Signal Hill to help with the cleanup and repairs.  Our initial crews will show up to assess the damage, as well as start the extraction of standing water and placing furniture up on blocks to stop further damage.  No two jobs are alike, so our team kicks into problem- solving mode.  Additional crews are called in, additional equipment arrives.  The adjuster is contacted so he is apprised of the situation on the ground.  Most likely testing will need to be ordered to comply with the Lead and Asbestos removal laws.    

The needs of the business owner are the most important aspect of the entire process.  Do they need to be relocated temporarily?  SERVPRO takes care of that.  Are there damaged servers or computers that need to be repaired?  SERVPRO facilitates that.  Was any specialty equipment damaged?  Are there any safety hazards?  Were any files damaged that need to be salvaged?  Do we need to work around the clock?  Can we only work through a night shift?  There are so many variables.  SERVPRO of Downtown Long Beach/Signal Hill has many resources to help put your business back together as quickly as possible.  It is what we do on a regular basis. 

Once the drying takes place, the construction repairs follow.  An estimate is sent to the insurance carrier for approval.  The goal is to complete the repairs quickly so that business can resume as usual.  The benefit of having one company do the water damage repair and the construction repair is the smooth work flow.  We can write the repair estimate while the drying is taking place, which saves many days of waiting for insurance approval.  Many of our clients have special needs, requiring us to work weekends only or nights, and we accommodate them.   

Commercial water damage repair is a service that SERVPRO of Downtown Long Beach/Signal Hill has been offering for 10 years.  We are proud of our work product.  If you have a water damage at your business, give us a call at 562-591-1788.  SERVPRO of Downtown Long Beach/Signal Hill is here to help.   

GO GREEN IN YOUR OFFICE!

7/24/2018 (Permalink)

SERVPRO of Downtown Long Beach/Signal Hill supports an Eco-Friendly Office Environment

With heat rising and summer in full force we are all aware of how important it is to monitor the A/C to keep your electric bill from sky rocketing… but did you know it has an ECO-FRIENDLY impact?! SERVPRO of Downtown Long Beach/Signal Hill is dedicated to making sure your business or home is disaster free, but we think it is important to stay up to date on some of the best green tips as well. These tips can not only save our environment but can also save you money! Here are some very simple changes you can make in your office that can have a great green & eco-friendly impact!

• Keep your A/C at a constant of 76 degrees and above (lower use of A/C =reduced water consumption and carbon emissions)
• Provide a readily available recycling bin. Employees will be more likely to choose it, when appropriate, over throwing all items in the trash
• Encourage workers to use 'real' or ceramic mugs at work instead of disposable cups (we have some fun mugs in our office!)
• Reduce the amount of printing in the office by relying on emails, white boarding and projectors during meetings. Here in our SERVPRO of Downtown Long Beach/Signal Hill office we like to use a projector to conduct meetings.
• Recycle used ink and toner cartridges for printers
• Replace standard incandescent bulbs with compact fluorescent lamps (CFLs) or LED bulbs wherever possible. These use 75 percent less energy than standard incandescent light bulbs while delivering the same light output.
• Install low-flow faucet aerators to reduce the flow of water from taps.
• Use weather-stripping and caulking to minimize heat loss from windows and doors.

Unplugging your electronics from the outlets is a great example of an eco-friendly tip that could prevent fire damage in your office as well! Overloading outlets is not only an energy-waster but can result in electrical fires.  If this occurs, SERVPRO of Downtown Long Beach/Signal Hill is there to help. For fire damage, water damage and all types of emergency services, contact us 24/7 at 562-591-1788.  

And for more ideas, search “green office tips” or check out articles like: www.thriveglobal.com/stories/27906-15-ways-to-be-green-at-work

READY TO RESPOND TO YOUR EMERGENCY 24/7

7/24/2018 (Permalink)

Water Damage in a Long Beach commercial building

A pipe bursts in the middle of the night, what do you do? Sprinklers go off, sewage backs up, thieves leave behind broken glass and damaged interiors, where do you turn? There is no time frame for when disaster strikes, whether it is water damage, fire damage, a biohazard emergency etc. … so SERVPRO of Downtown Long Beach/Signal Hill is ready for you 24/7. We have employees available to take your call any time, any day, to respond to your disaster. We are fully prepared to help you when an emergency hits your home or business. We know the impact, personally, professionally and financially, lost days can have if an emergency strikes an office or property. That’s why we are committed to making sure that you get back to pre-damage conditions as soon as possible. If a disaster strikes, be it the middle of the night or during a busy work day, make sure to call SERVPRO of Downtown Long Beach/Signal Hill at (562)-591-1788. We’ll respond to your call, assess your damages and solve your problems!

TSUNAMI: A VERY REAL THREAT IN CALIFORNIA

7/13/2018 (Permalink)

Being on the coast, Tsunami preparedness is critical for Long Beach

Living in California, and especially along the coast, we’re aware that we can feel the negative impacts from natural threats such as tropical storms and Tsunamis. In fact, just off the coast of California lies the Cascadia fault – which is thought to be up to 30 times more powerful than its more famous neighbor, the San Andreas fault.

SERVPRO of Downtown Long Beach/Signal Hill is here to assist when your home or business is affected by water, fire and storm damages. We also want to provide you information to help you avoid loss or damage to property, personal belongings or, in the worst case, people. Here are some insights about Tsunamis to keep you informed:

Ready.gov classifies a tsunami as "a series of enormous waves created by an underwater disturbance such as an earthquake, landslide, volcanic eruption, or meteorite."  Tsunamis are also known as seismic sea waves and often mistaken for tidal waves. Areas within a mile of the coast and less than 25 feet about sea level have a greater risk of being hit, according to www.Ready.gov

It is important to be aware of evacuation routes close to the beach and have an emergency plan prepared in case one strikes. It is also very important to understand that the first wave often is not the last and could get larger. Once you have reached higher ground, make sure to stay away from effected sites until officials deem them safe. Flooding is the most common safety hazard but, in the aftermath of the event, landslides, floods, debris, and/or contaminated drinking water can also occur.

If you are traveling anywhere tropical, you may want to check out www.tsunami.gov  in advance to determine if there are advisory warnings, threats, etc. Also, make sure you keep up-to-date on where to go during an emergency evacuation due to tsunami and who to contact once you reach a safe area.

If your property becomes damaged from a tsunami, or from any loss caused by water, fire, storm or biohazard, SERVPRO of Downtown Long Beach/Signal Hill is here to clean up, restore and, when needed, reconstruct your home or business.  Reach us 24/7 at 562-562-1788

FIRE SEASON IN CALIFORNIA CAUSES WIDESPREAD DAMAGE

7/13/2018 (Permalink)

Fire damage at a home in Long Beach

There have been recent Fires throughout the State, causing fire damage and smoke damage to residential and commercial properties. Here at SERVPRO of Downtown Long Beach/Signal Hill, we’ve already responded to a number of fire losses in the last month. The overall incidents across the region cause worry among officials and scientists that fire season may come earlier to California this year, amid drought conditions, raising worries of a destructive season ahead. Last year was the deadliest and costliest fire season in the state’s history. No one wants to see another year of deadly fires.

On a personal level, it’s important to be prepared. Stay tuned in to your favorite tv or radio station to keep informed about current fire locations and their status. An informative website is www.fire.ca.gov for up-to-the-minute reports. They not only tell you if there is a fire close to you, but also the level of containment of the fire and how many acres have been impacted. Be sure to have an emergency bag packed and kept up to date in case an evacuation is announced or your property is affected.

Should your property suffer from fire or smoke damage, SERVPRO of Downtown Long Beach/Signal Hill is available, 24/7 to help. We’ll work closely with your insurance company, providing the needed documentation and photos to assist in getting the needed approvals to move forward in cleanup, restoration and, reconstruction of your home or business. We can pack up your belongings and keep them safely stored in our warehouse until they can be returned to your property. We have worked with numerous customers affected by loss caused from fire damage, assisting them through this overwhelming process. Look to the certified, trained professionals at SERVPRO of Downtown Long Beach/Signal Hill to help you through this difficult time. We’ll make it “Like it never even happened”.

STORM DAMAGE: HOW TO BE PREPARED

7/8/2018 (Permalink)

Storm Damage to a Home in Santa Barbara

The devastation caused by storm damage can be far-reaching. The residents and business owners in the Greater Santa Barbara area were victims to the cruel effects of the wild fires, mud slides and extreme water damage occurring this year. SERVPRO of Downtown Long Beach/Signal Hill was there to help with cleanup, restoration and reconstruction expertise.

When a wild fire has affected an area, it becomes susceptible to landslides due to destabilization of the soil or foundation. When a storm is threatening, preplanning and preparation can assist in lessening storm and water damage.

The most important thing to know is how to recognize when the storm will be approaching and the signs that come along with a landslide. Change in the landscape and sudden cracks in the pavement are major signs that a landslide may occur at your home. Indicators such as pipes bursting, and crackling of trees or light rumbling sounds are signs that the ground beneath is moving.

During a severe storm make sure to stay alert and awake. Move away from the path of a landslide or debris flow as quickly as possible. The danger from a mudflow increases near stream channels and with prolonged heavy rains. Make sure to stay clear of all rivers or open bodies of water. If escape from the landslide is not possible, authorities recommend you curl into a tight ball and cover your neck and head as much as possible.

After a landslide make sure you stay away from affected until advised otherwise. Look for and report broken utility lines and damaged roadways and railways to appropriate authorities. Reporting potential hazards will get the utilities turned off as quickly as possible, preventing further home emergencies. SERVPRO of Downtown Long Beach/Signal Hill is here to assist you with any storm damages, as well water and fire damages, affecting your home or business. Call us, 24/7, when emergency strikes: 562-591-1788

EMERGENCY EVACUATION KIT: BE PREPARED FOR FIRE SEASON

7/6/2018 (Permalink)

Fire damage to a building in Anaheim.

What if I Need to Evacuate My home?

Fire season is in full effect and multiple fires have started across the state of California causing fire damage to residences and businesses. Here at SERVPRO of Downtown Long Beach/Signal Hill we work on fire restorations and repair when a disaster strikes. We also know it's extremely important to get together an Emergency Evacuation Kit. We've compiled some helpful tips for putting together an evacuation kit. It is important to update your emergency kits every year to adjust to new needs and replace anything that has expired. Ready.gov suggests you have kits ready in your home, car, and at work because you never know when a fire will cause an evacuation.

What to Pack inside the Kit:

• Scan and save all important documents on a flash drive

These include:

• Driver’s license
• The deed to your house
• Your will and/or trust
• Proof of insurance
• Medical records
• Passport
• Social security cards
• Birth certificates
• Pet paperwork

• Daily Essentials
  • Flashlights
  • Batteries
  • Clothes
  • Pet supplies
  • Diapers (if needed)
  • Nonperishable foods
  • Hand crank/battery powered radio
  • Medications (as applicable)
• First Aid Kit
• Fire Extinguisher
• Sleeping Bag/Blankets

For more information on how to pack the perfect evacuation kit check out Ready.gov for additional tips. If your home or business experiences fire damage, call SERVPRO of Downtown Long Beach/Signal Hill. We’re here 24/7 to help make it “Like it never even happened.”

FIRE SAFETY TIPS TO AVOID FIRE DAMAGE

7/6/2018 (Permalink)

Home Fire in Tustin

How to Avoid Fire Damage and Keep Your Home Safe

Fires can happen anytime/anywhere and the impact of fire damage is overwhelming. That’s why SERVPRO of Downtown Long Beach/Signal Hill is open 24 hours a day, every day, just in case an emergency, such as a fire, strikes your home. We are always looking out for the safety of our customers and ways to assist in keeping emergencies, such as fire damage, at a minimum. With fire season in California upon us it is important to always be updated on fire safety measures in your home. Here are some recommended steps:

Smoke Detectors

-Install at least one smoke detector on every level of the home, near the bedrooms, and one in the garage.

-Test all the batteries monthly

-Clean your smoke detectors from dust and dirt to keep them working properly

Fire Escape Plan

-Establish a planned escape route for every room in the house

-Determine an outside meeting place for all family members

-Review your plans and practice a fire drill with household members twice a year

Electricity

-Use fire-safe electric outlets

-replace fraying cords

-Do not overuse one plug

Outdoor Tips

-Fire Resistant Plants

-BBQ grill away from the house

The safety and security of our customers is important to all of us at SERVPRO of Downtown Long Beach/Signal Hill. By taking these preventative measures, you take steps toward avoiding fire damage and the loss and suffering it can cause. If you do find yourself affected by smoke damage, fire damage or other emergencies, we’re here to help. Call us 24/7 at 562-591-1788.

WATER DAMAGE: THE SCIENCE OF DRYING

7/5/2018 (Permalink)

Water damage at a residence in Long Beach

The Science of Drying

When faced with water damage, we might instinctively reach for towels to dry the wet. We might add fans to aid the process. However, there is actually a science to the drying process. The knowledge of psychrometrics, the dynamics of moist air, is critical to lower the chances of secondary damages. Your IICRC certified and trained technicians at SERVPRO of Downtown Long Beach/Signal Hill know the steps to take when your business or residence experiences water damage:

• First we’ll conduct an inspection to detect what material(s) are wet
• Next we’ll measure how much moisture is in those wet components and monitor whether the materials are drying properly.
• Additionally we’ll "speed up" the process by using professional drying equipment.  While a wet building can often dry naturally, it might do so unevenly, inadequately or might take too long…all allowing for secondary damages to occur.

SERVPRO of Downtown Long Beach/Signal Hill has the knowledge, advanced equipment and the technology, DryBook (a proprietary tool that provides real-time documentation, updates on the drying process and confirms industry drying requirements are met) to ensure that your water damage is mitigated. We’ll make it “Like it never even happened.”

STORM/HURRICANE SEASON WHERE YOU'RE GOING? BE PREPARED!

7/2/2018 (Permalink)

Hurricane Season

Headed for a vacation destination that’s prone to Storms and Hurricanes?!

Vacations are a time for relaxation but what if an emergency strikes? It’s hurricane season and here at SERVPRO of Downtown Long Beach/Signal Hill we are always looking out for our customers safety and well-being. We've put together some tips for what to do if a hurricane strikes on your vacation and how to prep before you leave.

Before the trip:

• Check the local news:

While this might seem like an obvious tip it is very important to be up to date with the local weather at your vacation location. We recommend checking a week in advance to keep yourself up to date so there are no weather surprises while away!

• Get Hurricane Travel Insurance

When it comes to traveling, travel insurance is very important but specifically hurricane travel insurance during hurricane season is helpful. They’ll cover delays due to weather, accommodation cancelations, and going home early coverage, etc.

• Make paper copy of documents

It is always important to make copies of your documents before you travel just incase something happens to them, where it be theft or a storm damages them! Print and bring copies of your travel insurance, itinerary and key phone numbers as well as your passport (if necessary).

During hurricane:

• Identify a point of contact

It can be difficult to find cell service while on vacation so it is important to know where you can go to get in contact with others.

• Identify Evacuation Routes

Once onsite at your vacation, it is important to identify what the proper evacuation routes are to get to safety. Ask your hotel, landlord, or locals what those might be.

• Avoid any electrical wiring if you are wet or if the wiring is wet.

This will keep you from being electrocuted by any faulty wiring.

SERVPRO of Downtown Long Beach/Signal Hill wishes you a safe and hurricane free vacation! We hope these tips have provided you the proper information to being ready and handling a hurricane emergency while on vacation. If you're in need of any assistance SERVPRO of Downtown Long Beach/Signal Hill is here to help. Call us at 562-591-1788

FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR?

6/22/2018 (Permalink)

WATER DAMAGE AT A RENTAL PROPERTY IN LONG BEACH

At SERVPRO of Downtown Long Beach/Signal Hill, we have the opportunity to work on many water damage properties where multiple parties are involved.  We often have renters, homeowners, property managers, and HOAs on a single water damage repair.  Each project is unique when it comes to water restoration for condos or homes.  Renters are responsible for their belongings, except in rare cases where the landlord's policy covers rental belonging.  If a renter has a rental insurance policy, the policy may cover damaged contents (furniture, clothing, personal items), temporary housing if needed, or cleaning your belongings.  The homeowner is responsible for the structure of the property.  HOAs may be responsibility for some of the structural repairs, depending on how the association bylaws are written.   

Part of our job at SERVPRO of Downtown Long Beach/Signal Hill is to guide you through this process.  We do water damage repairs every day, 24/7, so it is our pleasure to help you recover after a water emergency.  Our team is trained to help you file a claim and communicate with your landlord and property manager.  Please call SERVPRO at 888-591-1733 and we will help you with the water damage repair at your condo, home, or business. 

Does Your Property In Long Beach Or Signal Hill Have A Mold Problem?

6/6/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 562-591-1788

San Pedro Smoke and Soot Cleanup

5/22/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Pedro Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Downtown Long Beach/Signal Hill will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 562-591-1788

Restoring Your Long Beach Commercial Property After A Water Damage Event

5/22/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at greater Long Beach/Signal Hill commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Downtown Long Beach/Signal Hill

SERVPRO of Downtown Long Beach/Signal Hill specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Long Beach & Signal Hill: Follow These Mold Safety Tips If You Suspect Mold

5/2/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Downtown Long Beach/Signal Hill for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Downtown Long Beach/Signal Hill specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 562-591-1788

Your Long Beach/Signal Hill Water Damage Service 24/7

4/26/2018 (Permalink)

We're available for water emergencies, large or small, 24 hours a day

SERVPRO of Downtown Long Beach/Signal Hill is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 562-591-1788

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Downtown Long Beach/Signal Hill has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Downtown Long Beach/Signal Hill 

SERVPRO of Downtown Long Beach/Signal Hill  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew-http://www.SERVPROdowntownlongbeachsignalhill.com/employee-photos

Long Beach/Signal Hill: We Specialize in Flooded Basement Cleanup & Restoration!

4/26/2018 (Permalink)

Flooded Basement? We have the trained staff & necessary equipment to solve your problem!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Long Beach or Signal Hill basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home or business
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 562-591-1788

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your structure’s integrity. It’s worth making a call to SERVPRO of Downtown Long Beach/Signal Hill and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 562-591-1788

Spring into Action for a Fresh Start!

4/25/2018 (Permalink)

Spring is here...so is annual cleaning time!

Spring is here and with it the sense of a fresh start. We bought a new home in August and I’m committed to enjoying my new environment which includes keeping clutter to a minimum and cleanliness at a premium. I do believe we all need a safe haven. Some place we know is always there as a retreat, or a comfort or a place to call ours. For me, if that space feels restful and clean, I’m at peace. Being in the emergency restoration business (I work for SERVPRO of Downtown Long Beach/Signal Hill), I see a lot of unstable, unsanitary situations so having a serene spot at the end of the day to come home to is especially important to me.

So I’m on a quest – a mission to have a place for everything/everything in its place; a path to cleanliness so my home is always welcoming myself and guests, and a commitment to maintenance so I’m living in a safe and healthy space.

Where to start in my new home? I’ve gotten pretty organized and I’ve cleared out the knicks that lost their knack (Check out Donna Garlough’s book: Your Home Your Style. A teaser “Rethink declutter… Don’t feel like you have to get rid of stuff just to have less stuff; get rid of it so you have the right stuff”). So now I’m tackling some key maintenance items. I figure if I set up a schedule, once upon each Spring, I’ll be stepping in the right direction on my path.

I noticed a grimy oven when we moved in that can’t be denied. I love my refrigerator, dishwasher and washer/dryer and want them to last forever- how can I help?! We finally have an air conditioning system but I’m clueless about what to do to keep it humming along. So those, along with a couple others make my list.

In my next post I’ll include more information for cleaning or maintenance suggestions for each item. In the meantime, if we can help you with your bigger cleanup or restoration needs due to fire, water, mold or biohazard damages, please give SERVPRO Downtown Long Beach/Signal Hill a call (562-591-1788)

Happy Spring!

Spring Cleaning Part II

4/25/2018 (Permalink)

Time to Freshen Up Your House

Spring Cleaning Part II

Okay, it’s time to put my elbow after that grease and get some cleaning done before spring is sprung and all I have to show for the season is a dingy haze over everything. I’ve made my top 10 list, now it’s time to check things off. I’m going to follow some of these helpful hints. You can too:

 Oven Cleaning: Not only does a dirty oven look unappetizing, but spills and residue can undo all your culinary efforts by imparting odors and flavors into the meal you’ve prepared. At its worst, an unclean oven can lead to smoke that’s detrimental to lungs and can become a fire hazard. AHAM (Association of Home Appliance Manufacturers) notes that warm soap and water or vinegar and water are unlikely to damage any finish and can be used for those spills (but recommends looking at your oven’s manual for cleaning instructions)

Refrigerator: To reinforce my commitment, I remind myself that an unclean fridge can act as a breeding ground for harmful bacteria like E. coli, salmonella and listeria. It really doesn’t take that long (especially if I time cleaning day before grocery shopping day!) All shelves can be cleaned with hot soapy water and dried thoroughly. To wipe down the outside of the fridge, mix a cleaning solution made of half vinegar and half water (avoid the rubber seals as the vinegar can cause them to crack/lose their seal). Use a coil brush and vacuum to banish dust, dirt and debris build up. Pull out the fridge yearly so cleaning under and behind can be done. (This and other tips from Ambient Edge: https://www.ambientedge.com/blog/3-spring-cleaning-tips-appliances/)

Dishwasher: The Dishwasher is one of those appliances that, because it’s a cleaning machine, we figure it doesn’t need cleaning. However, studies show that bacteria can grow in the wet, dark environment.  Ambient Edge shares 3 easy steps to keeping our dishwasher fresh and fungi free. First, take out racks and simply wash with warm water and dish soap. Next, fill the detergent cup with white vinegar and run an empty cycle. This will remove lime deposits. Finally, vacuum the outside of the appliance’s fan slats using the brush attachment and wipe down the door with warm water and dish soap.

Washing Machine: When thinking about cleaning my washing machine, the initial point made in consumer reports reflected my view, “Cleaning an appliance that’s designed for cleaning might sound a little counterintuitive”. But the article went on to explain that this appliance, if left unattended, can harbor mold, mildew and odors that don’t belong with clean clothes. Included in their recommendations are wiping down the door and rubber gasket after each load, cleaning out the soap dispenser to prevent residue build-up and, every few months, sanitizing the machine. This can be done by adding 1 cup of bleach to the bleach dispenser and then running a hot wash cycle without laundry. The disinfecting bleach is effective in getting rid of mold and mildew spores that grow in the environment (warm, moist, dark) existing in washing machines.

Dryer: I really like my washer and dryer set and I want to keep them humming along. The only way to help with this is to keep them clean, and in the case of the dryer, lint free. This will assist with drying efficiency and will eliminate the possibility of a fire hazard. Bob Vila shares a quick 30 second cleaning routine and a quarterly maintenance to insure the best is done for one’s trusty appliance.  Vila says that lint should be cleaned from the screen after every use to insure it doesn’t travel to places it’s not meant to be. As a follow-up, once every 3 months, he has a simple 30 minute deep-clean routine that only requires a vacuum, all-purpose cleaner and a microfiber cloth. Vila’s step-by-step tips can be found here: https://www.bobvila.com/articles/how-to-clean-a-dryer/

Water Filters: Although whole house water filter system’s generally require very little maintenance, it is important that they are replaced on a regular basis so that impurities are eliminated from the supply and so that they can continue functioning correctly. These filters are trapping sediments and debris, so they may become backed up with these substances after months of use. If they get too clogged, it becomes difficult for water to pass through. Being diligent about replacing your filters will keep your Whole House Water Filter operating at optimal performance. Read more: http://filterbutler.com/blog/how-often-should-i-change-the-water-filter/#ixzz5CrfHkkmH

HVAC: We’re so lucky to live in beautiful California where our weather is moderate most of the time. On those days when we need our AC though, we really need it! So, it’s a good idea to stay on top of maintenance so we’re never caught without a cool, manmade breeze when needed. Experts advise a scheduled tune-up once a year (or if you’re a DIYer, check this out https://www.diynetwork.com/how-to/maintenance-and-repair/cleaning/10-easy-steps-to-keep-your-air-conditioning-unit-running-smoothl). Then, according to Ambient Edge, there are some quick, easy steps you can take to maintain your system. First, switch out the filter every 1-3 months. Also, look over your condenser periodically. Make sure that grass, leaves and other debris haven’t collected that might interfere with circulation.

BBQ Grill: Sunny days mean BBQ to me and my family. To insure that burgers are tasty the grill has to be clean inside and out. A good soap and water scrubbing and/or soaking of the piece parts and scraping away any rust spots that formed over winter will do the trick. Also by checking the fuel tank hose for damage lets you avoid the possibility of hazardous situations in the future.

Rain Gutters: Bob Vila has a great guide to cleaning out rain gutters  (https://www.bobvila.com/slideshow/done-with-winter-12-things-you-can-do-now-to-prep-for-spring-51868#how-to-clean-rain-gutters). He reminds us that over the winter all types of things collect in our rain gutters. If downspouts become clogged, we put ourselves at risk for leaks and flooding. A good yearly removal of sticks, leaves and other outdoor material is critical.

Wild card: Each year this might change- this year our garage makes my top 10; you may have a different choice. I’m not going to list cleaning hints… that would take more room than this article could handle!!

So that’s it!! By staying on top of appliance maintenance we’re taking steps toward health and safety for our homes and families. At SERVPRO of Downtown Long Beach/Signal Hill we see a lot of damages due to water, fire and mold, some that could’ve been prevented by proactive efforts like these. 

Good luck with your Spring Cleaning!

FLOOD DAMAGE - IT CAN OCCUR ANYWHERE!

2/27/2018 (Permalink)

When heavy rains cause flooded streets...hazardous conditions may come next! Use Caution!!

Throughout the US, floods remain one of the most widespread and common natural disasters that affect us. No matter where you’re located, in the mountains, along the coast, in the city, close to a river or out in the desert, you can still be impacted by a flood.

Here are some important safety tips to keep in mind:

• Even 6 inches of quickly moving water can sweep you off your feet so steer clear of floodwaters. If you find yourself in an area where water reaches above your ankles, find another path, walk another way.
• When driving, the same rules apply: If you approach a flooded road, turn around and go another way. Most vehicles can be carried away by less than 2 feet of moving water. If caught by rising waters and the situation warrants it, get out of your car quickly and move to higher ground.
• Protect children from the dangers and disease carried by contaminated floodwaters. What might look like a fun activity to them could prove deadly.

SERVPRO of Downtown Long Beach / Signal Hill has the experience and knowledge to assist you when a flood strikes your home or business. No matter the size, floods have the potential to cause extensive damage to property when not treated quickly and properly and the cleanup can be an overwhelming task.

We’re here 24/7 to help. Contact us at 562-591-1788

WATER DAMAGE TIMELINE-FAST ACTION IS KEY!

1/11/2018 (Permalink)

Severe Water Damage in Long Beach Office Building

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Downtown Long Beach / Signal Hill provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Downtown Long Beach / Signal Hill arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –562-591-1788

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Downtown Long Beach / Signal Hill

SERVPRO of Downtown Long Beach / Signal Hill specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

WHEN MOLD BECOMES AN ISSUE...

1/11/2018 (Permalink)

Mold discovered in a Long Beach home's crawl space. SERVPRO of Downtown Long Beach / Signal Hill provided remediation services & solved the problem!

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Downtown Long Beach / Signal Hill to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 562-591-1788. 

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.

Contact SERVPRO of Downtown Long Beach / Signal Hill for mold remediation services.

• FAQ : WHAT IF I WANT TO MOVE MY OWN CONTENTS AND BELONGINGS AFTER WATER DAMAGE OR FIRE DAMAGE AT MY HOME OR BUSINESS?

4/2/2017 (Permalink)

Do you want to move your Contents yourself after water or fire damage?

SERVPRO Downtown Long Beach can help you with moving, evaluating, storing, or repairing your contents, personal belongings, or business furnishings if you have had fire damage or water damage at your home or business.

Part of the remediation process may require moving or removing items in the way of remediating your home or business.

• For example, if the water line to your refrigerator causes water damage to your kitchen, the affected cabinets may need to be temporarily removed so the walls behind them can dry out. In this case, the contents inside your affected cabinets will need to be packed and stored while the remediation is taking place. Do you have the time and energy for this?

• Another example would be water damage at a commercial business. There may be equipment, desks, or important paperwork to move, assess for damage, or restore. Do your employees have the time and energy for this?

• Some claims require extensive repairs, so a customer may need to be moved to a temporary location. We have had business customers who need to be up and running ASAP. In these cases, the contents are moved to our 18,000 sq ft warehouse for cleaning and then moved to a new location. Do you want to risk one of your valued employees getting injured while moving contents and equipment?

SERVPRO Downtown Long Beach/Signal Hill/Lakewood is ready to respond quickly to move, assess, or store your belongings. If items have been damaged beyond repair or restoration, our Contents Department uses special software to capture important data and photos of each item that needs replacement. If you file a covered claim, this compiled list is sent to your insurance provider so they can assess the value of the damaged items in order to issue you a reimbursement check.

For those do-it-yourself customers with the time and strength to pack and move their belongings, we are happy to provide packing materials. For our customers who are busy or cannot physically move their belongings, we have a fully trained Contents Department who can do the delicate packing and heavy lifting. Our Contents staff can pack, assess items for repair or replacement, and bring in specialty vendors for wet paperwork, damaged furniture, or heavy equipment in need of restoration.

Once remediation is complete, our Contents Department will schedule a day to return all of your items and put them back in place. Some customers use this opportunity as a “Spring Cleaning” to purge their belongings, so they prefer to place back the items themselves. Other customers want our team to place all the items back as they originally were. Our goal is to get your life back to normal or your business up and running as soon as possible. That is what we are trained to do. If you have a preference, please communicate it to your SERVPRO Downtown Long Beach Project Manager or give our office a call.

Experiencing a water damage or fire damage at your home or business is a stressful event for our customers. SERVPRO Downtown Long Beach/Signal Hill/Lakewood are at your service if you need your contents or personal belongings moved, evaluated, or stored. From our Emergency Service Project Managers to our Contents Department and Construction & Repair Department, we can help alleviate some of the stress by taking care of your water or fire damage insurance claim from start to finish.

FAQ: I AM A RENTER AND MY RENTAL HAS WATER DAMAGE– WHO WILL PAY FOR MY DAMAGED PERSONAL BELONGINGS?

3/24/2017 (Permalink)

What happens to a renter's personal belongings when a water damage occurs?

SERVPRO of Downtown Long Beach Recommends Renter’s Insurance.  Here is why.

Operating our restoration business in Downtown Long Beach presents us with the complex world of working on water damage or fire damage in Multi-Unit or High-rise properties. Let’s give an example of all the players that can be involved in a water loss at a 4-story condo complex with 2 units being affected by the loss. Here is the setup:

• Rita rents Unit 1 on the first floor from her landlord Lucy. Owen lives above Renter Rita in Unit 2 on the second floor and he owns the property. At 2:00 am on a Saturday night, Owner Owen’s toilet starts to overflow.   Owner Owen doesn’t get home until 6:00 am, at which time he discovers the water damage. He shuts off the supply line to the toilet (which actually work because he is a good homeowner who replaced them last year) and calls Renter Rita. Renter Rita answers her phone, telling Owner Owen she is on her way home from the airport after a redeye flight and in no mood to deal with this situation.
• When Renter Rita gets home, she discovers that the toilet water has saturated her bathroom and entire closet full of clothing. Renter Rita calls her Landlord Lucy in tears to give her the news. This is when Renter Rita finds out that her Landlord Lucy is not responsible for any of Renter Rita’s personal belongings. Landlord Lucy says, “Renter Rita, I told you to get Renter’s Insurance when you moved in!” Renter Rita starts to seriously panic at this point. She has a big meeting tomorrow with nothing to wear, not to mention she is already exhausted from her business trip. She starts to soak up water with towels, which does little good but she doesn’t know what else to do.
• In the meantime, Landlord Lucy calls her insurance hotline and asks a lot of questions. Landlord Lucy’s next call is to Owner Owen to yell at him, letting him know that he is responsible to fix her unit and pay for Renter Rita’s stay while the work is being done. Owner Owen tells Landlord Lucy to calm down, mentioning that neither of them is responsible. Alas, Owner Owen has reviewed the CC&R’s, which state that toilet overflow is covered by the HOA, with a few exceptions that they can work out later.  
• At this point Owner Owen and Landlord Lucy start a 3-way call with HOA President Horatio. HOA Horatio is not a morning person, so he tells them that they both need to file their own claims immediately, including Renter Rita if she has insurance. HOA Horatio explains the HOA policy covers only part of the claim, and the final responsibility is worked out at the end of the claim between the insurance carriers. The HOA is required to meet to discuss the claim once it is determined who is responsible for which parts of the claim. This could be a month or more out. If they don’t call SERVPRO of Downtown Long Beach, their preferred Water Mitigation vendor,
  ASAP, then the claim price will most likely go up since the damage gets worse the longer the water sits.
• Owner Owen and Landlord Lucy hang up and call their insurance carriers back. They too are told by their insurance hotline that SERVPRO of Downtown Long Beach is their preferred vendor. They decide to make separate claims and call SERVPRO.
• Before they know it, a friendly SERVPRO of Downtown Long Beach team is on site, taking measurements, setting up equipment, and moving affected items aside for assessment.
• While the SERVPRO team is working, Renter Rita calls her insurance carrier, still in tears, hoping for a miracle. Mr. Insurance places her on hold for several minutes while he reviews her policy. Renter Rita bites her nails, waiting impatiently for them to give her the news. Mr. Insurance gets back on the line to tell Renter Rita that, Yes! You do have a renter’s policy. It turns out her local broker added it at her last renewal, per her request. Renter Rita works so much that she sometimes forgets all the ways she sets herself up for success. She was thrilled to find out that her policy covered her damaged clothing. Mr. Insurance issued Renter Rita an emergency check, as outlined in her policy, to buy a few items while her damaged clothing is evaluated for restoration or repair by the SERVPRO of Downtown Long Beach team.
• A month later after the repairs are all completed and all affected parties are settled, Owner Owen, Renter Rita, HOA Horatio, and Landlord Lucy meet up at their local wine bar, to catch up and laugh about their big fight. The HOA ended up covering part of the claim and their personal policies covered the balance. They say a group “Cheers!” to their insurance carriers.

• This story could have ended very differently if all parties were uninsured or underinsured. Here are some helpful tips:
  • Make sure you understand your coverage.
  • Spend time with your agent asking questions to ensure you fully grasp what is and is not covered by your policy.
  • Go through different made-up scenarios with your agent to find out what your coverage would be in different situations.                                                    
    • For example, “What if I left a candle burning and there was smoke damage in my apartment?” Or “What if my neighbor’s refrigerator line leaked and ruined my ceiling?”
  • Take the time to review your coverage if anything changes with your property or living situation.
  • If you are a renter purchase a renter’s policy. If you are a landlord, encourage your renters to obtain a renter’s policy.
• Moral of the story – insurance is part of our daily American life. Set yourself up for success by purchasing an insurance policy that fits your needs.

Water Damage at your Rental Condo, Multi-Unit Property, or High-rise? We are ready to help. Call SERVPRO of Downtown Long Beach, Lakewood, Signal Hill at 562-591-1788.