Advanced Technology and Techniques

At SERVPRO of Downtown Long Beach / Signal Hill we pride ourselves on providing our customers with state-of-the-art technology when servicing their loss, whether it’s caused by damages from water, fire, mold or biohazard. This ensures that property and good health will be restored and maintained. It also means that our response to your needs will be as timely, efficient and effective as possible. A number of factors contribute to this positive outcome: We are active members of the IICRC (Institute of Inspection Cleaning and Restoration Certification) which sets the standards for cleaning and restoration. These processes and procedures guide our decisions and inform the steps we take when mitigating and remediating losses. Also, we utilize BuilderTrend™, a software program that catalogs the details and photos of every job. Should our customers or their insurance company ever need to refer back to information from a loss, we have the electronic documentation in our files. Additionally, we employ DryBook™. This is an insurance company endorsed program that maps out a drying plan for each loss, matching equipment, time frames and personnel to the job to maximize manpower and minimize expense. We are always looking for new and innovative ways to meet our customers’ needs and, as beneficial technologies or approaches become available, we incorporate them in our processes.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.